1: Folder permissions issues
Many customers in order to prevent site intrusion, malicious tampering with folders, Web site data code. However, setting the Write permission to close a file in the background of the space causes the file to be deleted.
2: File with special symbols
Folders or files do not use Chinese and some special symbols to name, this will cause the file name or folder name garbled, resulting in deletion.
3: Site Application Pool Recycling
When we do not close write permissions, is also named in English files or folders, or can not be deleted, we may wish to recycle the site application pool, and so on after 5 minutes to try again.
4: Delete site root, web directory
When your website data are not, want to completely empty, found a few folders or files can not be deleted, you may use the fastest, the simplest step, is in the host background, delete the web directory, click Delete, after 5 minutes, refresh FTP to see if the Web directory is still there, if still exist, Then recycle the site application pool, continue to click Delete Web directory, and then see the web directory does not exist, and then click Re-establish the Web directory, after 5 minutes to refresh the FTP can be seen in the FTP tool.
There is one last way is, if it is not true or not, consulting our Shenzhen Ding Feng Network Technology Co., Ltd. Online staff, we will do our best to help you.
The above are some often encounter delete files to solve the method, it is recommended that the webmaster should not use Chinese or Chinese symbols and some special symbols to name the website data files or folders.
Hong Kong TKO engine Room, main Hong Kong 10M Independent Server, 10M multi-IP station group server, 15M Hen Server, Hong Kong high anti-server, for details, please contact Mei qq:2881064157
What should I do if I can't delete the files inside FTP?