China Small and medium-sized Enterprise informatization Annual Meeting Xtools proposed cloud service standard

August 10, 2011 China Small and Medium Enterprises Information Conference held in Beijing Pavilion Garden Hotel victory, the summit attracted from the government, academia, as well as domestic and foreign well-known information manufacturers. International well-known enterprises such as IBM, Lenovo, Ufida, Kingdee, Xtools and other companies in the top of the cloud have put forward the development of cloud computing road.

In many enterprises Xtools first start cloud service standards, to borrow this standard, leading China's cloud computing into a new era. Xtools that cloud computing standards vary, the technology of each cloud provider may not be uniform, and experts and manufacturers for what is the cloud is still no unified say, but if the manufacturer said their products or services are clouds, the cloud service must be standard.

Interactive scene

The cloud service standards set by Xtools have four main elements:

One: Mobile cloud services.

First, the cloud accesses a terminal that is unqualified and allows users to log on to their own cloud from different devices. These terminals include: any mobile phone, pad and other terminals that can be connected to the Internet, and can access its own cloud regardless of whether the terminal is Windows, Android or iOS. The criteria for moving the cloud are as follows:

Standard one: Realize the cloud data access of different terminals.

Standard two: Support different operating systems to access the cloud.

Second: Easy to use cloud services.

Xtools that getting a cloud service is a quick and easy process, and more importantly: using some kind of cloud software or service is simple. Here the simple includes: Man-machine interface friendly, fewer users of mouse clicks and so on. Product design is a matter of choice, ease of use and functional conflict. How to achieve a powerful, but very easy to use, is indeed the cloud vendors to find the balance point of usability design.

So the standard is as follows:

Standard one: For the core events, figures and so provide comprehensive data display, to achieve easy to see.

Standard two: Provide complete help document, and full text search function, realize easy to learn.

Standard three: Simple operation, clear menu guidance. Three times within the mouse click to find data. achieve ease of use.

Standard FOUR: What you see is what you use, minimize the "interface Noise", and different roles may have different interfaces.

Three: one-to-one cloud services.

"One-to-one service" is the cloud service provider has not a complete system of services, to provide the cloud pre-sales after-sales service, here include: 7*24 hours of service calls, the customer cloud operation of a one-to-one guide, for different regions of the visitors, their access speed to achieve the same fast and so on.

In addition, in the view of users, how long to get feedback on complaints to become a user satisfaction index. Thus, for one-to-one services, the following criteria are proposed:

Standard ONE: Provide 7 * 24 hours Hotline service. Complaints and recommendations within 24 hours of feedback.

Standard two: For the access rate of regional differences, in the country to provide different landing points, to achieve different areas are fast access.

Standard Three: Provide demo account and individual test account, and provide one-on-one cloud application guidance and training.

Four: Security cloud services

How to ensure data security, is the concern of all cloud services vendors, and users pay more attention to the manufacturers in the cloud service industry history and Word-of-mouth, they from the manufacturer's history and reputation to determine whether the manufacturer is trustworthy, but the cloud enterprises should give a perfect answer, expressed to the cloud security enough attention. Access security from the cloud to data transmission, data security, application system security and stability. User experience is a safe, stable use of the environment.

Standard one: provide USB such as hardware key such as the security of login. Security in cloud Access: The first line of defense to access Security's most data-safe, service vendors should consider providing USB or random passwords to protect customers from PC-side login security, at least offering several options for customers to choose to use.

Standard two: A security program that provides data transmission. SSL encryption of Web pages is a prerequisite for data transmission over the network.

Standard three: A security solution that provides storage and backup of data, including the provision of contingency storage backup scenarios. Data storage Center to deal with the occurrence of emergencies, whether there are contingency plans to provide users with their own data, how long can restore access to data needs to be clear in the standard.

Standard four: Options to provide system security and continuous access, including emergency access programmes. As an application system security program, users may not be very concerned about the stability and persistence of cloud access. If an access point is not accessible, the vendor can provide an alternate access point to access the user data.

Xtools in the Cloud field through seven of years of accumulation, accumulated a wealth of cloud service experience, this successful experience through time testing cast the Xtools cloud service standards in the industry banner height, Xtools advocated by the cloud service standards quickly get other manufacturers of the positive response and recognition, a new industry standards of birth, The opening of a great sea route in the cloud era, the creation of a new era of cloud.

Xtools Cloud Service Standard carries "the Peak cloud meter will" the potential, leads the world cloud.

(Responsible editor: The good of the Legacy)