Disaster preparedness is a business and customers often talk about the topic. Customer attention to disaster preparedness with the occurrence of a variety of social events and gradually upgrade, the core business more reliance on information industry to this understanding of the more clear. In the process of disaster preparedness deployment, not only does it involve the work of the IT department, but it also includes the content of the business recovery and collaboration across the front and back departments, which includes horizontal collaboration between multiple business units at Headquarters, vertical collaboration of branches, vertical management of business conditions, etc., involving the coordination of multiple management architectures, Consolidate content.
In many enterprises, it backup systems have been deployed for a long time, but BCM (Business continuity Management, Business continuity management) is still not implemented. is the IT facility ready and the business is on the ground?
The financial industry is the brunt
The information construction of financial industry has always been the front end of the industry. In the 911 incident in the United States in 2001, the affected Bank of New York established a standby data centre in New York City, but as the data centre was close to the disaster scene, the communication lines were all interrupted, causing a catastrophic ripple effect. According to a statement released October 18, 2001 by the Bank of New York, the terrorist attacks damaged some computer systems, leaving some of the data unable to recover, so some branches were forced to shut down and their third-quarter profits fell by 33%. Deutsche Bank, which was also implicated in the incident, was very mature. The bank has been analyzing risks since 93 and has set up a complete business continuity plan to deal with unexpected events or disasters. When "911" occurred, Deutsche Bank mobilized more than 4,000 employees and global branch resources, in a short period of time in New York, 30 kilometers to restore business operations.
The disparate performance of the two banks also demonstrates the significant role that business continuity management can play in the event of a disaster. After the 911 incident, China's relevant institutions also recognized the importance of BCM, for the financial industry and other highly dependent on information systems industry, the state has issued a series of guidance documents. The first mandatory measures for banking business continuity in document 104th, issued by the China Banking Regulatory Commission (PRC) in 2011, will provide a regular inspection of banking business continuity measures.
BCM, this word may be unfamiliar to many customers. But the advisory service is indeed the beginning of the data in CICC began to invest in the business. CICC Data Consulting Business Department general manager Yin Hui said. "In the early days, CICC did a consulting service, which was a waste of time for clients to consult." "With the continuous improvement of business, the consulting services of CICC are helping some customers to establish their own business continuity management, and the development of CICC's BCM is also driven by customers."
The current situation of financial BCM in China
Although with the European and American countries from favoured on the beginning of the implementation of disaster recovery mechanism, our financial institutions in the business continuity management of the late start, but in several major national banks, the relevant technology has been more mature. Yin Hui further said, "the United States Bank's plan has 7,000, and some of the major domestic plans have more than 4,000, from the scale there are still a certain gap, but the BCM level of domestic big banks has reached the international mainstream level." ”
In 2008 after the Wenchuan earthquake three days, ICBC Sichuan branch in Dujiangyan to build emergency business management points, an ATM machine took the lead to resume normal withdrawals. According to ICBC Dujiangyan Branch president Wen Yongxiang, Tent Bank can handle the public account, transfer and other Shing, personal business can handle the loss, ATM, etc. Statistics show that in the tent bank set up within a few days, on the public settlement business amounted to 760,000 yuan, ATM take now nearly 20 pens. According to the staff at the scene, now if the public lost in the disaster of the bank card and Passbook, only by my ID card can be reported in the Tent bank report, but is temporarily unable to achieve. According to the principle of special affairs, our head office is working on the latest situation to provide more services to the public. ”
BCM is a big project involving it technology and enterprise management, which not only requires higher it technology, but also closely integrates with enterprise business. At home, only a handful of companies, including CICC, have launched the business more comprehensively, it can provide enterprises or organizations including risk assessment, business impact analysis, plan development, program architecture design, drilling services, such as a set of BCM process design, the current domestic several major banks are CICC data Company's customers. Yin Hui pointed out that most of the domestic banks have basically been based on the same city or off-site disaster preparedness infrastructure preparation, and began to "the three centres of the two places," the development of excessive. But in the event of a disaster, it is possible to achieve business-level switching and recovery, especially in the context of business rollback recovery, which many customers see as a problem.
At present, the gap between IT infrastructure and technology in China may be small, but there are still many deficiencies in management. The lack of a rich experience in disaster preparedness exercises is a cause of lower confidence in recovery from disaster preparedness. The Banking Regulatory Commission's article 104th is aimed at these problems explicitly require the bank to carry out a switch exercise, which will also promote the BCM development of domestic banking. The main points of business continuity supervision planned by the CBRC include emergency management, disaster preparedness, infrastructure, cloud computing, virtualization, and green energy conservation. The CICC data also participates and assists many customers in improving the level of business continuity management.
Cloud computing drives IT resource centralization bcm imperative
"With the development of cloud computing, the centralization of IT resources has brought higher risks to the enterprise to some extent." A set of perfect BCM scheme can effectively reduce the risk that the enterprise may encounter. "Yin Hui said that the CICC data in the field of IDC has a wealth of operational experience, BCM business in helping customers reduce risk, customer feedback is also helping to improve the business of CICC data, to better promote the development of the entire Chinese bcm."
BCM not only manages the recovery of IT systems, but more importantly the recovery of the entire business. After a disaster, how can you trace the business recovery? It needs to standardize and process BCM, which is also the purpose of planning and switching drills. CICC data in these year-end to help many customers BCM construction projects, but also accumulated rich experience. Developed since March 2008, the first version of the CEBCM was released in November 2009, with a modular licensing model that users can purchase on demand. In May 2010, the release of the CEBCM 2.0 version, mainly to increase the regulatory submission module, greatly facilitate the use of inexperienced customers. The latest version of the CEBCM 3.0 has been developed in November 2011, and its main features are to help customers achieve effective emergency command and coordination, to help customers achieve external regulatory requirements and internal continuous improvement, with sound reporting and regulatory submissions, to effectively help customers prevent risks. Independent research and development, customer demand-oriented industry, the accumulation of project experience and knowledge, software implementation is cebcm characteristics.
Compared with foreign competitor products, foreign manufacturers in China, mostly through the form of proxy, is to provide pure software services. The CICC data is a package of solutions from the consulting team. The difference lies in the fact that CICC offers the services of localization, custom, and original manufacturers. Royauchen, senior vice president of CICC data, said in an interview, although BCM service in the entire CICC data company accounted for a small proportion, but as the earliest manufacturers in the domestic BCM business, CICC data will still be committed to provide customers with the best quality BCM services to establish a good corporate image, The main IT outsourcing services to promote the gold data.
Original source from "Bit net", reprint please keep the original link: http://cloud.chinabyte.com/460/12313960.shtml
(Responsible editor: Liu Fen)