T says sidekick lost data is likely to recover

October 13, according to foreign media reports, T Monday said that some sidekick users lost phone books, photos and other data may be recovered.　　This data is due to a Microsoft server failure. Sidekick mobile phone users are about 1 million people, but not everyone has lost data. David Beigie, vice president of T Communications, said: "At first Microsoft was worried that all the data could disappear permanently, but now Microsoft engineers are optimistic about restoring most of the data."　　Beigie also said customers who lost data would receive 100 of dollars in consumer compensation. Sidekick's data backup service is provided by the Microsoft subsidiary. October 2, Microsoft server failed, sidekick users of e-mail, Web browsing and most other services are stopped, only voice calls and text messages are not interrupted.　　The following week although the interrupted service was restored, data on the sidekick server and the backup server was corrupted.　　Microsoft spokesman Brandy Bishop said engineers have been working uninterrupted for 24 hours to recover data. The problem of the Microsoft server is mainly used to help users back up data. Once the battery is removed from the sidekick handset, all data will be lost.　　Microsoft and T have advised sidekick users not to turn off their phones and restart them. Bishop declined to discuss the potential cost of Microsoft's solution to the problem.　　She points out that the software problem comes from the danger company that Microsoft bought last year. Microsoft also provides online backup services for several other handsets and computers, but these services do not use the software for the problem.