Optimize the new concept of integrated service management to make the Tivoli platform Fearless

Recently,IBM hosted the annual Tivoli User Conference. Mr. Xu Weili, General manager of the IBM Software group's Tivoli software in Greater China, Mr Guande of IBM Tivoli China Development Center, and experts and users from all walks of life attended the event. IBM has focused on the Integration Service Management (integrated service Management, referred to ISM) concept in this conference, highlighting how integrated service management can help the cloud computing era and introduces Tivoli Intelligent architecture "development strategy and latest initiatives, the recent year Tivoli in China to obtain important customer practice, and with the presence of customers in-depth discussion of future service management trends and new developments, in addition, the Conference invited the best users of the year to share their successful experience, Show the industry how the enterprise from strategy to tactics to fully lead the integration of service management of the wisdom of the development of the road.

Mr. Xu Weili, general manager of Tivoli Software, Greater China, IBM Software Group

Software is playing an increasingly important role in today's global economic system, and this year the State Council has listed software as one of the "Twelve-Five" seven key development industries, and has established a target of more than 20% per cent annual growth in software services revenue by 2015. "With the rapid development of information technology, the world is becoming more ' intelligent '," said Mr Xu Weili, general manager of Tivoli Software at the IBM Software group in Greater China. The complexity of the software and system delivery process is increasing with the deepening of the perception, interconnection and intellectualization of everything. As an important hosting platform for integrated service management, IBM Tivoli can provide all the services related to it maintenance from task level, service level to process level, and help enterprises realize the rapid development of intelligence in the era of global integration. ”

Continue to deepen Tivoli integrated service Management Intelligence development

Worldwide infrastructure, the digital development of assets and equipment, so that more and more enterprises, with the hope of upgrading their own software and systems delivery, with the ability to achieve connectivity and interoperability, so as to better optimize the enterprise IT service management, reduce costs while increasing efficiency, and delivering unique customer value innovation services.

In order to better face the development needs of the IT service area, Tivoli introduced the integrated service management concept. This idea incorporates best practices, solutions and expert experience, through visualization, controllability and automation, to help enterprises achieve it facilities, personnel and process interoperability, and thus achieve the full integration of business and IT systems, for enterprises to establish and manage business and it as one of the dynamic framework, Provide a full lifecycle of service management from design to delivery for innovation in products and services, providing a sound software platform for data center automation, and ultimately helping businesses improve services, reduce costs, and manage risk. Therefore, comprehensive integration of a variety of technology and industry knowledge of integrated service management, not only is regarded as the "cornerstone" of IT service innovation, more known as the "wisdom of the Earth" operating system.

Since the second half of 2009 put forward the integration of service management concept, IBM has always been committed to deepening the concept and continue to promote innovation, to bring users the most solid it transport and peacekeeping services, help enterprises easy to meet business challenges, to help users achieve business goals, achievements extraordinary business development! So far, IBM Tivoli software has reached more than 22,000 customers worldwide, with more than 2,000 business partners.

Rooted industry development drives enterprise value promotion

IBM has always been committed to bringing together the concepts and technologies of integrated service management to all areas in the hope of consolidating service management to help customers manage their business processes and integrate physical and IT infrastructure to improve asset efficiency, reduce costs, manage risk, achieve business goals, and enhance enterprise value. Recently, IBM Tivoli specifically for the cloud computing and "smart building" key development areas announced a new initiative to the "smart city" to the landing of a solid technical support.

Fully enhance cloud capability to cope with cloud challenge

The ubiquitous application of cloud computing and Internet of Things has a vital impact on the change of the IT system's operating environment. IBM regards integrated service management as the foundation of its cloud computing technology and solution, which can help customers fully respond to IT service management requirements in the cloud computing era, help customers improve their business capabilities, leverage physical assets and digital assets, and build a dynamic architecture information application environment that enables it to better More flexibility to support the enterprise's existing business, improve services, reduce costs, and control the risk of business management.

When creating a private cloud computing environment, each organization needs a holistic analysis of the private cloud, and IBM Tivoli Service Don Manager (TSAM) and IBM Cloudburst can provide users with the creation, deployment, Monitor and manage service building and delivery functions. For the cloud security issues that are the most important in today's cloud environment, Tivoli provides three security services that help users implement and deliver cloud-based services more easily, respectively, for identity and access security, data and application security, and z/OS security.

In addition, IBM has launched a new image management software IBM Service Agility Accelerator for Cloud V1.1.0 in the area of mirroring management for cloud services. This software helps enterprises implement primary cloud solutions to meet the need for rapid deployment of virtual machines and associated server mirroring in high-volume or low capacity environments. In addition, it can provide cloud services for the deployment of virtual machines and the low contact characteristics of the business in a dynamic environment, with a high tolerance for cloud service failures and the failure of infrastructure components for cloud services.

Speeding up the new development of "intelligent architecture"

With its superior system management, analysis and testing expertise and extensive industry experience in new intelligent architecture and infrastructure, IBM has launched an integrated service management strategy and solution for the engineering industry-"intelligent architecture". "Intelligent building" can connect the physical world with the digital world, through the construction of a key new infrastructure, the efficient operation of construction facilities, the establishment and management of a strong infrastructure for the world's most intelligent buildings, cities, utilities, offices, transportation systems and businesses to provide support.

Currently, IBM is working with industry-leading partners to optimize the efficiency of energy and equipment in office buildings, schools, resorts, hospitals and cities using IBM's smart Architecture software (including analytics and automation capabilities and IBM Maximo Asset Management software). Help customers to advance the intelligent process of engineering construction industry. March 2011, IBM completed the acquisition of Tririga. Tririga is a leading provider of facilities and real estate management software solutions, and its portfolio strengthens IBM's "Smart building" solution, enhancing portfolio management and analysis of public service costs, environmental investment and carbon management strategies.

With the integration of Tririga and Maximo Solutions, customers can complete all business processes with a set of solutions. Pennsylvania State University, for example, the 129.7 million-dollar energy conservation Building Innovation Cluster (GPIC) project in Philadelphia is part of President Obama's "Building Energy Efficiency initiative" (Decoupled Buildings Initiative). As a business partner of the project, IBM has demonstrated the value of High-performance computing, cloud computing, simulation, and advanced analytics for energy technology applications and infrastructure frameworks for building intelligent buildings. In addition, IBM has launched a series of long-term projects in-house to create intelligent infrastructure for a total of 100 million square feet of real estate around the world, including 3.2 million square feet of the Minnesota Rochester IBM plant, IBM headquarters in New York State Armonk City, and a number of other IBM facilities.

IBM China Development Center, with more than 5,000 employees, is one of IBM's largest software development laboratories in the world. As its Tivoli China Development Center, it has been working closely with other Tivoli software teams around the world to continuously innovate and release high-quality Tivoli software products for key development areas such as cloud computing and "smart architecture", in conjunction with the world's latest development experience and results. To provide the Chinese market with the world's leading technology and solutions, to help enterprises build intelligent integrated service management system to maximize the value of enterprises, to obtain a satisfactory return on investment.

"Responsible editor: Ma Yi TEL: (010) 68476606"