World Mobile Communications Conference: In addition to hardware, there are veris

In addition to the handsome and cool transformers, but also need to have intimate intelligence of the white. A lot of cool wearable equipment or virtual reality hardware products surrounded by the touch of the "show muscle" display, the 2015 World Mobile Communications Conference (MWC), China's largest telecommunications software and services company of the Veris BSS series new products, From the internal to help operators to improve service capabilities, change the service process, enhance the operator's internal service and business innovation capabilities.

The award-winning veris in the conference? BSS product suite, known as the "BSS of the Digital World", this cloud-based billing and user management software is helpful to the transformation and simplification of operators ' services and the Internet of operators.

Field staff Introduction, Veris CRM for the first time to provide a real "full channel" for the telecommunications industry. The so-called full channel refers to customers in the shop, online, or through the telephone, e-mail, social media, or through the operator brand self-help applications for consultation, can provide customers with consistent and accurate service. Procurement channels also become transparent, for example, transactions can start online, and then as part of a continuous process in the store.

"The flexibility of the Veris suite allows operators to add new avenues, such as social tools, and existing customer data and business process logic will be adopted seamlessly." Said Dr. Andy Tiller, vice president of product marketing in Asia. This also means that operators can have a single customer view and provide support for their users across all channels. Telenor, an important partner in Asia and the faith, said: "This is an excellent end-to-end use case." No other company can do that. "

For the communications industry, which is still in the midst of rapid change and even change, Dr Tiller says, "as business models change from single channel customer interaction to multi-channel customer interaction, many complexities and human processes have been added." Full-channel approach can reduce complexity, provide a streamlined process to achieve better customer relationship management, and significantly save enterprise costs. However, this can be done only by implementing a fundamental it transformation that translates into a next-generation customer relationship management architecture with the necessary flexibility. ”

Asia Letter Southeast Asia team will Meo sponsored data demo to the World Mobile Communications Conference. Dario Talmesio, a renowned and respected analyst from Ovum, was impressed by the Meo presentation, especially the design of mobile applications and the social marketing features embedded in them. He says the digital currency will enable operators to access multiple business ecosystems. In addition, the on-site CEC and C3 demonstrations caused a strong response and frequently played. The new rtss+ offers a number of great features, as well as an impressive audience and a keen interest in the new o2p.

Conference scene, Asiainfo also specially designed a booth game to highlight the next Gen Veris CRM function, specifically is to facilitate the operator environment to add new channels. The game invites viewers into the virtual reality environment, which is achieved by wearing a Oculus Rift spectacle, in which audiences meet two distinct robots, representing old CRM and next-generation CRM respectively.

During the four-day exhibition, there was always a crowded front booth. Not only Telenor Serbia, Bulgaria, Denmark, Telekomsel, AIS, EE and U Mobile and other company's delegation all came to the Asia letter booth to visit, many reporters and analysts also came to the booth interview to discuss, including from his research , representatives of Ovum, Analysys Mason and TM Forum.

In the process of Internet, operator's advantage lies in the standardization of service capabilities and service quality assurance, its barriers from the application and service innovation, as well as customer demand insight and satisfaction, these are the Veris products are the strong ability of the Asia letter as China's largest operator software provider, The value of helping operators move towards the Internet.

(Responsible editor: Lvguang)