· Symptom: When Microsoft Windows XP is running, an error message may be randomly received on the blue screen. This error message references the error ID 0x0000008e (KERNEL_MODE_EXCEPTION_NOT_HANDLED.
· Cause: this problem may occur when the program references an incorrect memory address.
Official 0x0000008E solution:
If it is a Windows XP system, install the sp2 patch. If it is a windows2000 system, install the sp4 patch.
Notes for computer software and hardware Application webmasters: As mentioned above, this issue may be caused by software compatibility, viruses, and other issues. We recommend that you perform operations such as scanning and removing hard disks and Cleaning System junk software on the basis of system patches.
Other solutions:
To solve this problem, follow these steps:
Delete some memory modules installed on your computer. Retain at least the RAM required for the computer to start and run Windows XP.
1. We recommend that you use 128 mb ram when running Windows XP. The minimum value is 64 MB and the maximum value is 4 GB.
For example, if two 256 MB memory modules are installed on the computer, delete one of them.
Restart the computer and run the installer.
2. The following two steps
A. Insert the Windows XP installation CD into the CD drive, start the computer, and click "OK" to select the first option screen to install a copy of Windows XP.
B. Click "accept" and follow the instructions on the screen to complete Windows XP installation.
3. If you still receive the error message described in the "symptoms" section in this article, go to step 4.
4. Delete another memory module or install this RAM into another memory slot. Restart the computer and run the installation program again.
5. You may need to restart the computer several times to determine which memory module is not working properly.