Windows 2003 Server Technical topics (12)

Server|window This article describes the general process of startup problems encountered in Windows SERVER 2003.
A successful Windows startup includes of the following four phases:
1 successful Windows launches with the following four phases
· Initial Phase Initialization phase
· Boot loader phase boot run phase
· Kernel Phase Kernel Run phase
· Logon Phase Login Phase
If a problem occurs during one of these phases, Windows may isn't start correctly, and you experience one of the FOLLOWI Ng problems:
If one of these problems occurs. Wdindows may not start correctly, you may encounter one of the problems.
The computer stops responding (hangs). Computer stops corresponding (hangs)
You receive a error message.
If A startup problem occurs after your click Microsoft Windows Server 2003 on either the boot loader menu or when you recei ve the "Please select the operating system to start" message, the files that the operating system needs is missing or dama Ged. Windows provides a variety of options that you can use to troubleshoot this issue, including Safe mode, the Recovery Conso Le, and an emergency Repair disk.
If the startup problem occurs after you click Microsoft Windows Server 2003 by starting the Select menu or when you receive "Please select an operating system", this indicates that the operating system has disappeared or been corrupted. Windows provides a series of actions to fix this problem, including Safe mode, Recovery Console, and Emergency Repair Disk.

How to Start the Computer by Using the last Known good
How to start the computer by using the last Known Good Configuration
Configuration
Configuration
If The startup problem occurs immediately after your make a change to the computer (for example, after you install a new Dr Iver), try to start the computer by using the Last Known Good Configuration feature.
If the startup problem occurs after you have made a little change to your computer (for example, after you install a new driver), try to start the computer with the last known Good configuration.
The Last Known Good Configuration feature, your start your computer by using the most recent settings that WOR ked. This feature restores registry information and driver settings, were in effect, the last time the computer started Essfully. Use this feature if you are cannot start Windows after your make a change to the computer (for example, after you install or Upgrade a device driver).
When you use the last Known Good Configuration, the computer starts the computer according to the latest and correct settings. This method restores the registry information and driver settings from the last successful startup of the computer. You can use this method (for example, install and upgrade a driver) when you can't start normal after you change your computer settings.
To start the computer by using Last Known good Configuration, follow these steps:
To start the computer by using the last Known Good configuration, follow the steps
1.Click Start, and then Click shut down. Start-shutdown
2.Click restart, and then Click OK. Reboot-OK
3.When you are here to select the operating system to start, press the F8 key.
Press F8 when you see please select the operating system Information
4.Use the arrow keys to select Last Known Good Configuration, and then press ENTER.
Use the arrows to select the last Known Good Configuration press ENTER
Note:num LOCK must is off before the arrow keys on the numeric keypad would function.
Note: You must make sure NUM LOCK is off when you use the keypad key
5. If you are are running other operating systems on the computer, click Microsoft Windows Server 2003 in the list, and then P Ress ENTER.
If you have other operating systems on your computer, click on the Microsoft Windows Server 2003 list and press ENTER
NOTES:
Attention
· By selecting Last Known Good Configuration, you can recover from problems such as a newly added CT for your hardware. This feature does is not solve problems caused by corrupted or missing drivers or files.
By selecting the last Known Good configuration you can recover the system from issues such as the newly added incorrect driver for the hardware. However, this does not solve the problem caused by a corrupted or missing driver or file.
· When your select Last Known good Configuration, only the information in registry key HKLM\System\CurrentControlSet is Resto Red. Any changes your have made in the other registry keys remain.
When you select the last Known Good configuration, simply restore the contents of the HKLM\System\CurrentControlSet registry. Any content you have in the other registry will not change.

If You can start your computer by using Last Known good Configuration, the "Last Change" you made to the computer (for example, the installation of a driver) may is the cause of the incorrect startup behavior. Microsoft recommends that you either remove or update the driver or program, and then test Windows for correct startup.
If you start your computer by using the last Known Good configuration, the latest changes you have made to your computer (for example, installing a driver) may cause incorrect startup performance. Microsoft recommends that you do not uninstall or update the driver

How to Start the Computer in Safe Mode
How to start a computer in Safe mode
When you start the computer in Safe mode, Windows loads only the drivers and computer services this you need. can use Safe mode when you have to identify and resolve problems that are caused by faulty drivers, programs, or servi Ces that start automatically.
When you start your computer in Safe mode, Windows simply loads the required drivers and computer services. When you have to identify and fix the service by the wrong driver, application or boot load, you are going to drive safe mode.
If The computer starts successfully in Safe mode but it does don't start in normal mode, the computer may have a conflict WI Th the hardware settings or the resources. There May is incompatibilities with programs, services, or drivers, or There the May is registry damage. In Safe mode, you can disable or remove a program, service, or device driver that may prevent the computer from starting.
If the computer starts successfully in Safe mode but does not boot in normal mode, the computer may conflict on hardware settings or resources. This may be a program, service, or driver incompatibility, or the registry is corrupted. In Safe mode, you can disable or uninstall programs, services, or drivers that prevent your computer from starting
To troubleshoot startup problems into Safe mode, follow these steps:
To troubleshoot startup problems in Safe mode, follow these steps
1.Click Start, and then Click shut down. Start-shutdown
2.Click restart, and then Click OK. Reboot-OK
3.When you are here to select the operating system to start, press F8.
When you see please select the operating system press F8
4.In Windows Advanced Option Menu, use the arrow keys to select Safe Mode, and then press ENTER.
In the Windows Advanced Selection menu, use the arrows to select Safe Mode and press ENTER
Note:num LOCK must is off before the arrow keys on the numeric keypad would function.
Note: When you use the keypad keys NUM LOCK must be off
5.If you are running operating systems on the computer, click Microsoft Windows Server 2003 on the list this is disp layed, and then press ENTER.
When you have other operating systems on your computer, click the list of MICROSOFT WINDOWS SERVER 2003 and press ENTER
6.Do one of the following:
Follow one of these steps
If the computer does not start in Safe mode, try starting the computer by using the Recovery Console. If you still cannot start the computer, look for possible hardware problems, such as defective devices, installation probl EMS, cabling problems, or connector problems. Remove any newly added hardware, and then restart the computer to-if the problem is resolved.
If your computer does not start in safe mode, try to start the computer using the Recovery Console. If you still can't start your computer, look for hardware problems, such as problematic drivers, installation issues, cabling issues. Remove the newly added hardware and see if the problem is resolved by restarting the computer.
If the computer starts in Safe mode, go to the next section to continue to troubleshoot the startup issue.
If the computer starts in Safe mode, go to the next step to continue troubleshooting the startup issue. Perhaps you are currently rarely used to build the system through the network, WIN2003 is based on. NET, the core is to build the server, maintenance server, Management Server. Viewing the event logs can provide additional information that may help you determine the cause of the startup problem. Follow these steps to view the event log
1.Do one of the following:
Steps are as follows
Click Start, point to Administrative Tools, and then click Event Viewer.
Start-Administration Tools-Event Viewer
Start the Event Viewer snap-in in Microsoft Management Console (MMC).
Launch inline and Microsoft Admin Console Event Viewer
2.In the console tree, expand Event Viewer, and then click the log this you want to view. For example, click System log or Application log.
In the console tree, expand Event Viewer and click the log you want to read, such as System log or Application log
3.In The details pane, double-click the event you want to view.
Double-click the event you want to view to get event details
To copy the details of the event, click Copy, open a new document in the "which" you want to paste the event (for example, Microsoft Word), and then click Paste on the Edit menu.
Copy event details, click Copy, open a new file that you want to paste into a program (for example, Microsoft Word) and then click Paste on the Edit menu
4.To View the description of the previous event or the next event, press the UP ARROW key or the DOWN ARROW key.
To view the presentation of the previous or next event, press the UP or DOWN ARROW keys
To use System information to identify the cause of the Startup Problem
Use System information to identify the cause of the startup problem
The System Information tool displays a comprehensive view of the computer ' s hardware, the system components, and the SOFTW are environment. Use this tool to help identify possible problem devices and device conflicts. To doing this, follow these steps:
System Information tools complete display of computer hardware, system components and software environment. By using issues and conflicts that can help identify drivers. To do this, follow the steps below
1.Click Start, and then Click Run. Start-run
2.In The Open box, type Msinfo32, and then click OK. Open-msinfo32-OK
3.Look for problem devices or device conflicts. To does so: look for problem-driven and driver-driven conflicts, do the following
1.In the console tree, expand Components, and then click Problem Devices.
In the console tree, expand the component, and then click the device that has the problem
Note any devices of that are listed to the right pane. Any problematic devices listed on the right side of the window
2.In the console tree, expand Hardware, and then click Conflicts/sharing.
Expand the hardware resources in the console tree and click Conflict/Share
Note Any resource conflicts that are listed to the right pane. Any problematic devices listed on the right side of the window

3.If identify a problem device, perform the appropriate action (for example, remove, disable, or reconfigure the Devic E, or update the driver), and then restart the computer in normal mode.
If you've identified a problem community, do the right thing (for example, remove, disable, or reconfigure the device or update the driver), and then restart the computer in normal mode.
You can use Device Manager to remove or disable devices and their drivers. For more information about Device Manager, and the use Device Manager to identify the cause of the Startup Problem section of this article.
You can use Device management to remove or disable devices and related drivers. For more information about Device Manager, use Device Manager to determine the cause of the startup problem.
If the computer starts correctly, that particular device could be the cause of the startup problem.
If the computer starts correctly, the specific driver may affect the startup problem
IF you disabled a device to resolve the problem, make sure this device is listed on the Windows Server 2003 hardware C Ompatibility List (HCL), and that's it is installed correctly. Also, contacts the manufacturer to the behavior and to obtain information about possible updates that can resolve th E startup problem. For information about you computer hardware manufacturers, click the appropriate article number in the Followin G List to view the article in the Microsoft knowledge Base:
If disabling a device solves the problem, make sure that the device is in the Windows SERVER
2003 Hardware compatible column (HCL), and it is properly installed. Similarly, report the phenomenon to the contact manufacturer to obtain a possible update that resolves the startup problem. For more information on how to contact the manufacturer of your computer's hardware, click the corresponding number in the list below.
65416 Hardware and Software third-party Vendor Contact List, a-k third party hardware software manufacturer contacts A-k
Microsoft offers third-place contact information to help you find technical support. These contact information may be changed without notice, and Microsoft does not guarantee the correctness of these third party contact information.
4.If no device conflicts or problem devices are reported by the System Information tool, look for programs that start auto matically when Windows starts. To did so, follow these steps:
If no conflicting drivers or problem drivers are reported in the System Information tool, find the application that started with Windows. How to do this, look down
1.In the console tree, expand Software Environment, and then click Startup Programs.
Expand the software environment in the console tree and click the Start program
Programs that start automatically when Windows starts are listed in the right pane. Applications that start with Windows are listed in the right window
2.Disable the programs, and then restart the computer.
Disable these programs and restart the computer
For information about the "How to" Disable the program, which is the documentation or contact the manufacturer.
More about how to disable programs, pulled over program files or contact a producer
3.If you disable the startup programs, and the startup problem are resolved, enable the programs again, one at a time.
If you disable the startup program and then solve the problem, start the program again
Shut down and restart the computer are all time for you to enable a program, and the If the incorrect startup behavior occurs. If The behavior occurs, the last program so you are enabled May is causing the incorrect startup behavior.
Shut down and reboot every time you start a program, and be aware of improper startup behavior. If this happens, that is even the last program that causes an incorrect start.