An endless reverie of China's business travel Management market

The concept of Business Traveller management (or travel management) is actually a "import".


just a decade ago, business management was an unheard of concept for most domestic companies. At that time, there were few professional business traveller management companies in the market.


in China's large-scale foreign-funded enterprises, multinational companies, is the earliest implementation of business travel management enterprises. They have been generally introduced in foreign business travel management, after entering China, because there is no professional travel management company in the market, so they through with ticket ticket, hotel booking company to obtain the same nature of management. As for domestic enterprises, because the business travel is generally less, the demand for the traveling management is not strong.


such a situation has changed dramatically in the last ten years. With the rapid development of China's economy, the business travel market has expanded rapidly. In 2007, China's tourism revenue has exceeded 1 trillion yuan, of which 50% is due to business travel, that is, a commercial trip, which at least more than 100 billion of the expenditure can be controlled and managed. This is a huge market that feels dizzy.


in fact, the huge business traveller market has also spawned a variety of travel management enterprises. Foreign business Travel Management giants have chosen to enter China in a joint venture, and the domestic has also emerged as an excellent company such as Ctrip.


but overall, business travel management in the Chinese market is still a small amount of "virgin land". According to statistics, the real hire of large, professional travel management companies, to achieve business management companies, their business expenses, accounted for the entire commercial trip market share, only 10% of the total, not to. Another 90% of the business travel needs are through various types of small and medium agents, little ticket table to solve, they lack of effective business management.


is subject to the scale, service level, technical capability and service concept, these small and medium agents, ticket stations, generally only to provide booking services, and do not have the ability to provide scientific business travel reports and analysis, strict business travel policy implementation and so on. For large companies, they have to scientific and effective management of business travel expenses, scientific and detailed travel reports and strict travel policy implementation is indispensable.


Of course, there are more and more excellent domestic enterprises, has been aware of professional business Travel management company, the introduction of scientific, effective business management of the importance. For example, Tencent, Baidu, Shanda, Li Ning and other companies, have and Ctrip signed a contract agreement, by Ctrip to provide them with professional business travel management services. In the traditional idea, the state-owned large and medium-sized enterprises with rigid thinking and slow reaction to the new idea have become acutely aware of the great benefits and benefits of introducing business management. Baosteel, China-Canton Nuclear and other enterprises, with Ctrip have cooperation. Even the Shanghai Yangpu District and other government agencies also introduced Ctrip's business travel management services.


As for the large foreign-funded enterprises in China, multinational companies, they have always been the biggest customers of business travel management Enterprises, Ctrip has hundreds of large foreign enterprise customers.


and in the long run, domestic enterprises, especially small and medium-sized enterprises may become Ctrip business travel management important growth pole. 10~100 of Chinese Small and medium-sized enterprises, they have a large number of business travel, but also the urgent need for scientific management, but has long been overlooked by the large-scale travel management companies. How to provide these enterprises with quality booking services, the development of payment solutions to meet their needs, the provision of business travel reports and other value-added services, it is Ctrip's work.