Credit Certification to buy "standard", certification level to see "money" under the dish

Yesterday, the reporter learned from the supplier, group purchase website "million" has no operation, from the responsible to customer service can not get contact. Reporters noted that the "million Group" page is also hung with "trusted site demonstration units", "Credit Star" and other credit union certification, but the site has not been able to provide services normally. A large group buying site senior revealed that these "credit unions" are mostly furnishings, the main way to profit for the collection of fees and "spending to delete posts."

Credit Certification to buy "standard"

Many times the reporter calls million guests group "400" customer service hotline, no answer, according to the supplier revealed that its QQ customer service has not been logged in for several weeks. Some people in the industry said that at present, similar to the "million-group" such a non-existent number of group purchase sites, although the Web page can be displayed, but has no operation, very easy to harm the rights and interests of consumers. Reporter browsing found that the "Credit Union" of the recognition icon almost became a group buying site "standard." It is understood that the current mainstream "website Credit Alliance" including "E-commerce Credit certification", "credible site demonstration units," Credit Star "," Network letter certification "and so on, its lead agencies are" medium "word, such as the Ministry of Commerce China International E-commerce Center, China Electronic Commerce Association and China Internet Credit Evaluation Center.

According to industry sources, the first of the above one of the "medium" head of the body, although seemingly formal, but in fact, is only a civil organization. "In fact, the agency has only 5 employees, including one person in charge and four so-called" analysts "who work in general to search for consumer rights information and publish it on their own websites. An insider told reporters. Reporter investigation found that the site has a lot of complaints information is only the name of a different person, but the content is almost identical.

Certification level Watch the "money" dish

The reporter calls an attestation organization by the consumer identity, requests its to a certain group buying website consumption question assists the safeguard. Customer service says the agency is only a platform and does not have the right to assist consumers in defending their rights. In addition, the reporter noted that "certification" on the identification of all enterprises are basic information, in all parts of the Trade and Industry Bureau website has been reflected.

A large group purchase site revealed that his group buying enterprises often receive similar "credit Union" calls, most of the enterprise "join", and pay fees. "We have also joined two credit unions." "The director said that the cost of joining the credit certification generally in the thousands of yuan to tens of thousands of yuan, the higher the level of certification, the more money will be paid." "The price range is very large, almost all can be discussed, the specific amount of money to see the negotiation capacity." "The source said that his group purchase site spent 6000 yuan" application "to a" medium "the head of the agency's credit certification, the price in the industry is considered" cheap. "

Complaint as a money-making tool

In addition, the "Credit Union" the second means of making money is to let companies "spend money to delete posts." The reporter learned that "credit union" received or collected consumer complaints, will be the content of the complaint to the corresponding enterprises, thus requiring enterprises to buy "delete the title." "Depending on the impact and size of the complaint incident, the price of deleting a post is about 300 yuan to 500 yuan." "The top group said.

Experts in the industry, the "Consumer rights platform" under the banner, but repeatedly "soft blackmail" behavior of the "Credit Union" needs to be rectified and standardized. "Group purchase industry development into the third year, but with the derivative of the upstream and downstream industry is still confused." ”

Last month, the National Development and Reform Commission, the Ministry of Commerce and other eight ministries issued the "on promoting the healthy and rapid development of E-commerce related work notice", standardize e-commerce industry.

Commercial newspaper reporter Chong Xiao Meng

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