Design from life-talking about the design of user experience in life

User experience design, to come from the user care, the purpose is to win products and users.
Users, is the vast number of real people, then the source from the life of the user experience inspired by the virtual product user experience design, has a great reference significance.
The following is the author found in the real life of the story, and summed up a number of user experience design principles.

It's been a hassle to pour coffee since the new office area was moved.

Our office area is on the second floor, there is a coffee machine on the other side of the second floor, and there is a coffee machine just below the first floor.

When unfamiliar at first, often choose between two, where to go to pour coffee.

The first floor is closer, straight, and the coffee machine on the second floor needs to walk a relatively long way up to the other side of the building.

From the distance factor, the first floor is a good choice. But after many attempts, we gave up the option decisively.

Because the first floor is very close to the absolute distance (seemingly simple to operate), but there are three doors in the middle of the staircase and must swipe (in fact, complicated), and the first floor of the coffee machine location close to the door is often a cold wind blowing in (experience is not good), and holding a cup of coffee up and down the floor is very dangerous (there are obstacles to the operation of

While the second floor is far from the absolute distance (it seems to have a lot of complex content), but only need to push a door (simple steps), do not need to go up and down the floor (process security simple).

So, despite the initial choice of a shorter path to do (it seems that the process is long enough to scare off the user in the first place), the time has come to give up the way up and down the stairs to open many doors (too many steps will affect the operation causing a higher failure rate).

Obviously, now colleagues are only going to the second floor of the coffee machine.

From this we can conclude that:

1, it looks like a long process will scare off users in the first time

2, minimize the steps and reduce the failure rate

3, do not set any obstacles to the operation of the risk factors

Many workers in a foreign land (including me) have the experience of buying train tickets. Because of the well-known reasons, every year when the crowd is surging, it is necessary to queue a long long team to buy tickets. The train station provides a relatively convenient service, that is, there is a big screen showing the current remaining seats.

Now all kinds of high-speed rail trains to direct, so that the day shift becomes very much, even if the railway station with a large screen, but still need more than 10 minutes to read all the information.

So there's always a lot of people in front of the screen that don't blink for fear of missing anything.

For the average person, there are only two ways of doing this:

1, straight line, no longer see the rest of the ticket, lined up if there is no ticket, bitterly home.

2, has been standing to see if there are more votes, reluctantly let the queue to buy more and more long, more and more people, more and less votes.

Either way, it's very miserable.

The author often goes to the railway station to buy tickets for the trip or the Chinese New Year, and is familiar with the complex process of China railway. In such a large and modern system, the primary entrance is still retained for decades before the bureaucratic style.

Ticket buyers must wait for a lot of irrelevant information about the train to skip slowly (accept a lot of useless content), but also need very good eyesight (users must have the ability to filter from the information), before they can find the bus to sit on the ticket information.

So thanks to this monopoly, we can exercise this kind of piercing eyes.

From this case we can see:

1, can not throw the massive information directly to the user (especially when most of them have nothing to do with the user)

2, simple and easy to use information screening is necessary

3, don't think you're a monopoly.

The following two stories involved a very yellow and violent part of the students, do not adapt to automatically ignore ...

In the traditional description, the robber to the hijacked masses will generally give two choices, money or desperately.

In this choice problem, because this option is very special, carefully think, if even life is gone, then money does not have the meaning of money. Combining the environment (usually in a quiet place), characters (defenceless and vulnerable people and the vicious robbers), the purpose (robbers because of life force or hobby to rob), in this case, the weak masses, although the spirit is very nervous, but the psychological still very clear to give money is the only choice.

So the experienced robbers will only give the robbed people an option, that is, all the goods can be handed out.

I have encountered an elderly child hostage, in a small park to ask for the author's pocket money.

Because of the lack of experience of such young robbers, his first words were: "There is no money". In such questions, the two options--or none--are feasible, so that people have a certain amount of thinking, thus losing the first time to let the victim lose the chance to judge.

At the same time he was inarticulate when he asked the words, in the field of professional design known as the information is not successful, the author mistakenly heard that "there is still", because I was completing the biology class homework-digging earthworms, they mistakenly think he also needs, then replied: "Haven't dug", the result of the whole process of destruction, robbers spellbound.

From this case, we can see that there are several prerequisites for completing a task with a tight time risk:

1, the information statement must be accurate

2, do not give other options

3, the user thinking process as simple as possible

A lot of boys and I, as a child very shy, see like the girl blush heart, rarely say a word but the attitude of blunt dress. Although every day restless and sleepless, exhausted countless efforts, but the end of the girls are those who look foppish will tell jokes of the boys chasing.

It is believed that most of our IT men had such a painful experience when they were young.

Why exactly?

The reason is simple, "I am very happy with him." "(believe that many of the broken-hearted boys have heard this sentence)

Leaving out all sorts of physical and external factors, the emotional factor that ultimately makes a girl feel like being with you is that it's pleasurable to be with you. Who wants to really find a partner who brings pain every day?

When unfamiliar (user loyalty is not established) on the blunt, will make the girl feel cold unfamiliar (although the hearts of the user is full of enthusiasm), the girl will naturally turn to find a more relaxed partner (other competitors).

And this lightness and pleasure should be recognizable. That is, some parts are irreplaceable (some of the product experience or function is not available to other competing goods), so that can give a person an irreplaceable feeling, and finally grabbed her heart (retain the user).

In a word, first of all, keep her.

From this case, we can see:

1, user experience Design first step: Retain Users

2, let the user in the entire operation experience can feel pleasure, at least not painful

3, new products need to be beyond other competing products experience

Real life, human nature is always our greatest source of creativity. For the user experience design, these sources from the ordinary life of small details is also worthy of our serious thinking and reference.

Source: http://www.ued163.com/?p=1794