Sina Science and technology news March 20 morning, in response to CCTV last night, "economic half-hour" exposure Dangdang selling cosmetics from the wholesale market, Dangdang issued a statement to respond, said that has been complained about the shop closed processing, will provide unconditional return services.
Dangdang admitted that the licensing of cosmetics channels has been a problem in recent years, and hope that the brand can be directly with the cooperation. (Lin)
The following is the full text of Dangdang declaration:
Sorry to be late! But we have been trying, in the investigation, in action!
For media reports Dangdang platform merchants sell parallel cosmetics, we attach great importance to the first time in the complaint of the two settled shops closed processing, and further investigation. We offer unconditional return service to consumers who have purchased goods in these two stores.
The licensing of cosmetics channels has been a long-standing problem in recent years, many international cosmetics brands are unwilling to open the network sales authorization. And in order to ensure the quality of goods, although we have a strict qualification inspection system, but also can only ask them to provide purchase channel certification to ensure authentic.
We sincerely hope that the brand can cooperate with us directly, open the sales authority on the website of the electric dealer, and welcome the supervision and spot checks of the relevant departments.
Finally, thank consumers for the support and love of Dangdang, as well as media friends to Dangdang supervision. We will also strive to provide consumers with more choices, lower prices and more convenient services.
Extended reading: CCTV exposure Dangdang cosmetics from the wholesale market Amazon selling fake