Electric Dealer Refund and delivery rank: Xun Send quick 1th shop refund Quick

This is a test that began on March 4, the reporter selected the domestic five mainstream electric dealers: Jingdong Mall, Dangdang, 1th stores, 8630.html "> Easy network, http://www.aliyun.com/zixun/aggregation/8090.html" > Amazon China. Want to test them who delivers the fastest and who has the shortest refund time. The basic method is, first in five electric dealers at the same time orders, payment, when the courier door-to-door after the application for return, until the refund returned. As at 10:48 March 11, an electrical dealer still did not return the money.

Mall：

It doesn't make any sense to refuse.

Jing Dong's "211 limit" commitment did not break the promise: the night before 11:00 to submit the spot order, the next day 15:00 before delivery. Jingdong's return response mechanism is particularly fast. March 5 11:46, Jingdong Mall headphones arrived, the reporter expressed the wish to reject, courier do not allow. In addition, Jingdong return is to be charged 8 yuan 17823.html "> Express fee, will be deducted from the refund."

Xun Network

Quick delivery, can I get a refund?

Xun network implementation is "one day three send" principle, delivery speed is indeed fast. The next day is 8:51 A.M.. 20 minutes before arrival, Courier call Reporter: When do you work? So I can deliver? But the journalist refund process is a long wait. March 5 10 o'clock reporters to apply for returns, two days after the 18:33 points approved, and at the same time withdrew, the entire refund process lasted 2 days 8 hours 40 points.

Shop No. 1th:

Quick refund, delivery can be faster?

Number 1th is the fastest refund rate, but the delivery speed is a bit slow. When a journalist rejects, the next refund process goes well: It takes only 17 hours and 2 minutes. When the courier was panting to prepare for unpacking, the reporter said to refuse, he gasped and took away the goods, and said: "Line!" Go back online. "The whole process is not a complaint.

Amazon China:

I lost the parcel.

For Amazon China, this experience is a wonderful flower. After the order, March 7 10:51 reporters received a message from customer service: The loss of the package will be refunded as soon as possible. Wait a few days, heard. March 11, the reporter submitted a return application. March 13, courier personnel said to come to pick up the goods: he actually did not know the order has lost things! In the next few days, journalists will also start to "defend the rights".

Dangdang

Can I get a refund on the delivery?

In the past two months, Dangdang in the national implementation of "free return Service": 7 working days, consumers submit applications for returns, staff will be free door-to-door within 1-2 days to complete the returned services. And this return, when the time spent is about 5 days 18 hours 43 minutes. Dangdang refund is in the form of cash, when the reporter received a refund of 30 yuan plus 3 coins, the heart is very surprised, it is really difficult to express the staff.

Total time spent ranking:

No.1, Jing Dong: About 1 days 18 hours 44 minutes

No.2, No. 1th Shop: About 2 days 11 hours 50 minutes

No.3, Xun Net: about 2 days 21 hours 20 minutes

No.4, Dangdang: About 6 days 13 hours 29 minutes

No.5, Amazon China: no refund

Delivery Speed Ranking

No.1, Xun Net: 11 hours 31 minutes

No.2, Jingdong Mall: 14 hours 30 minutes

No.3, Dangdang: 18 hours 41 minutes

No.4, No. 1th Shop: 1 days 18 hours 40 min

No.5, Amazon China: not arriving

Refund Speed ranking:

No.1, No. 1th Shop: 17 hours and 02 minutes

No.2, Jingdong Mall: 1 days 4 hours 10 minutes

No.3, Xun Net: 2 days 8 hours 40 minutes

No.4, Dangdang: 5 days 18 hours 43 minutes

No.5, Amazon China: no refund