Electrical business Re-exposure rules: Express borrow POS Machine card cash

"Http://www.aliyun.com/zixun/aggregation/32866.html" > Billion power Network news, January 15, there are consumers to billion power network reflected in the domestic famous cosmetics consumer mall shopping, Many times because the goods to pay when the choice of credit card payment, by Courier refused. More consumer suspicion, due to the weak supervision of the electricity website, for the third party courier after the use of cash users pay, privately engaged in credit card "activities" to provide an opportunity.

The consumer said that he had bought cosmetics on the site several times, but each time he chose to pay by credit card, he was told that he could not provide the service and asked consumers to pay only through cash. "The list and choose the payment method when there is no objection, but express delivery company, or the Pos forgot to bring, or simply said the POS machine is broken, can not pay by credit card." ”

According to another consumer of the website pointed out that the courier for large amounts of orders, usually will be refused, if it is within 100 yuan of small orders, in the consumer's repeated requirements, "helpless" to take out the POS machine card payment. "Sometimes, The courier complains in turn, saying," I've never seen a customer so troublesome. ”

Billion power network noted that the site's official website on the payment of the explanation, a clear statement, has been in the country 20 cities opened POS Machine Card service, consumers can be opened after the arrival of goods inspection, product satisfaction before payment. But the refusal of credit card payments has occurred repeatedly, greatly undermining the purchase experience.

In addition, people familiar with the information to billion power network revealed that the distribution staff refused to use POS machine card payment behind, most likely is engaged in illegal credit card.

"Collect the money in cash, and then find someone who needs it in private." After the other party using the POS machine card, then the equal amount of cash to give each other. On the surface, this payment is paid by credit card, but the real consumers do not know, electric companies also do not know, express can go back smoothly. "These people point out that similar behavior has become a very hidden market under the line, according to" Convention ", the cash to provide POS card to the party to pay about 2% of the transaction return point. Seemingly a small proportion, but due to the large number of orders processed by the electric operators, if the company's behavior, it is a small amount of additional revenue.

"This is why express delivery to small orders refused to pay the mood is not so strong, because small orders in the set of the current return point is limited, it is not worth taking this risk." In addition, few people choose credit cards for one hundred or two hundred of dollars. People familiar with the matter said.

It is reported that, according to bank regulations, the credit card is usually charged 1% to 3% of the processing fees, and commodity trading POS Machine card, the Commission is only 0.5% to 1% of the difference, which let some of the ulterior motives of the courier saw the opportunity to profit.

According to billion power network to understand that in recent years, the phenomenon of credit card is common, but many belong to the holding of POS machine convenience store merchants idiomatic tricks. In addition, the use of online shopping to cover the present, but also in the business and consumers of mutual "collusion" on the basis. and courier personnel "deceive" practice, it is the first time to be exposed. Not only deceive consumers, but also let the electric business website reputation suffered losses.

Legal person to billion power network introduced, credit card set is illegal, disrupting the normal financial order. According to the "on the handling of the criminal case against credit card management of the specific application of the law of several issues," the credit card is classified as a criminal offence, the case is serious illegal business crime. The reason for the repeated prohibition, but also the lack of supervision, for outlaws to provide the machine.

In this connection, billion power network to contact the electrical business website responsible for logistics related people. The other side said that the company's logistics distribution using Third-party Express Company outsourcing cooperation, the explicit requirements of card payment, will be strictly in accordance with the contract to fulfill the commitment to consumers.

Whether the courier is privately engaged in the illegal credit card, the person said that the temporary did not find. "First, we will strictly select the third party Express Company's qualifications." Second, we and express companies have a clear balance between the period to ensure that the payment of the safe and timely account. If there is conclusive evidence that the courier has similar behavior, it will take severe punitive measures. ”

The problem is that although the company can contract the services of third party companies, but because the distribution radius covers the whole country, the regulation of individual behavior is difficult to perfect. On the other hand, to the POS machine to complete the payment of goods to pay consumers in the electricity quotient website of the user ratio is limited, feedback through the layer filter, it is difficult to cause management attention.

In this respect, the cosmetics business owner, strengthen the management and restraint mechanism is still the most effective way, especially in the financial reconciliation and distribution process supervision, do everything possible to protect consumers ' payment security and experience perfect. At the same time, to encourage consumers to find similar behavior, through the official website or after-sales phone to report.