26 Home Electric Dealer 25 Problem website content does not guarantee reliable

The net buys the market to be in full swing, the infringement consumer legitimate rights and interests thing but occurs frequently. The city's Consumer Insurance committee issued a report on the consumer experience of online shopping service yesterday, by the consumers of the Consumer security Committee, selected 26 http://www.aliyun.com/zixun/aggregation/7578.html "> Electric Enterprises, The price of its sale of goods, publicity, distribution, after-sale commitments, such as unannounced investigations, found that the electrical business of goods return policy, terms of trade, User Service terms, after-sales service provisions, such as the widespread unfairness, unreasonable content.





commodity quality does not pass, consumers have the right to return goods, but the electricity dealers set up "roadblocks" obstruction. City Consumer Security Committee staff to discover, Beijing century Excellence Information Technology Co., Ltd. and other enterprises to require consumers to return goods, must provide goods packaging, accessories, gifts, brochures, merchandise tag, labels, etc., if there is missing, will be refused to perform the return obligation. And Amazon and other shopping sites stipulate: The sale of goods can only be returned, "do not handle a replacement", if you need to buy, can only wait for returns and then reorder. Such a rule excludes the right of a consumer to choose a replacement, especially for a consumer who buys a promotional product and may not be able to buy it again at a promotional price after returning it.





in the implementation of the Agreement, the credibility of the electrical business is also greatly reduced. Investigations revealed that many of the electric Chamber of Commerce in Goods broken, out of stock situation, unilateral cancellation of consumer orders, but do not take the initiative to assume responsibility for breach of contract. Not only that, the electrical business will also "speak from the word" to relieve or reduce the responsibility for its own reasons, such as Dangdang in its terms of trade provisions: consumers buy goods once left the Dangdang warehouse, the title and loss of the item's risk is transferred to the consumer side. The site also emphasizes that there is no guarantee that the content on its website is accurate, complete, reliable, up-to-date or error-free, and that if the products it offers are not the same, consumers ' only remedy is to refund the unused product. ”





in order to attract consumers to buy, most of the electric operators also deliberately false price, or even exaggerated publicity. Municipal Consumer Protection Committee staff pointed out that, where the customer prudential products, new egg net sales of goods are "market price" and the network price of two prices, the latter is much cheaper than the former, but these two sites can not provide sufficient basis to prove the origin of "market price".





In addition, the hot passenger network sales of a skin care products, declared "pure natural, without adding", but the product ingredient contains preservatives; Dangdang sales of an infant with mosquito-repellent incense liquid, the Web page declared "green", "non-toxic oxygen", but according to the product of pesticide registration number inquiry, is "low toxicity" products.





learned that 25 have been unannounced investigations of the problem of the electric business enterprise has been the city's security committee interview. Up to now, 22 electrical dealers have submitted a written report promising to rectify the relevant issues. After the review, there are 15 electrical companies have been rectification, deleted the so-called "market price", "the original Price", and the terms of service have been modified. However, as of press time, the Beijing Century Excellence Information Technology Co., Ltd. has two times rejected the Shanghai Municipal Security Committee's interview. SOURCE Jiefang Daily)