Four principles of finding ERP software for electric dealers

　The goal of the electrical business ERP is to be able to reduce and reduce revenue for the sellers/brand enterprises in doing e-commerce. Specifically, it will help the enterprise: improve efficiency, improve throughput, reduce errors, reduce operational risk, improve customer satisfaction, improve decision-making capacity, standardize processes, improve the level of information and so on.

But when it really involves the electrical business ERP software, many sellers/brand enterprises are not clear what the problem of ERP in the end, or simply do not know whether they need an ERP or invoicing software, and the electric business ERP market is a mixed bag, price gap, software quality is uneven, In the end how to choose a suitable for their own electrical business ERP, for Sellers, is the heart of the general confusion.

This article will be based on the seller's different stages of development, the application of ERP, the emphasis of the different, to come up with a number of general principles of analysis for sellers/brand enterprises for reference.

Principle one: Efficiency is the most important

The seller's core demand is obviously efficiency.

The efficiency is low, put in the personnel to be more, the cost will be higher, the order quantity is less when the cost can withstand, in the activity or the marketing result orders multiplied, the human cost will multiply.

High per capita efficiency, the same labor costs, the DSR in the delivery speed score can be higher, the shop search rankings will be more competitive advantage, customer waiting days can be less, customer experience can improve some, customer stickiness will be stronger.

Efficiency can be high, mainly look at the following 3 points:

1. Software function

1 focus on common functions and industry-specific features

Universal functionality is important, and now many people buy software to become a single tool, in fact, the purchase of ERP in addition to the software itself, but also to learn the software embodied in the operating experience, standardize and improve their store operation level, understand the ERP function point and the value behind can help sellers/brand enterprises to enhance operational capabilities. Don't listen to all the same nonsense, "details determine success or failure."

Some industries need to pay attention to some industry-specific functions, such as clothing like the pre-sale of the category to pay attention to the pre-sale processing, food, cosmetics industry will pay attention to the issue of batch and shelf life, large household appliances, small appliances, furniture and other categories will focus on the automatic split function; 3C class will pay attention

2 function to see if there is no, two see whether it can be used, three to see whether it is easy to use

Some of the sales of ERP companies have the ability to say that there is, but finally on the system after the discovery of some features do not, and some have, but basic can not be used. The financial Review mentioned later is an example.

2. Running speed

In addition to functional needs optimization, the most effective efficiency is the speed of the software running. If it takes a few seconds or more to operate, how can you improve the efficiency of software PK several times faster? Speed aspects of their own operation to feel can be, but must pay attention to the following 2 points of detail:

1 Test, the software needs to have a relatively large amount of data, generally speaking orders to 100,000 levels above, can better test the speed. If the system is a total of so many orders of data, it is difficult to see the problem, you can not understand, in your system ran a period of time, accumulated a lot of data, ERP speed will behave like. Don't be surprised if he turns into an old cow and pulls the speed of a broken car.

2 different network environment test, the office is a special line of students should pay attention, the Treasury's bandwidth speed may not be so good office, install a special line is not so convenient, and the cost is not low. So with ADSL, or 3G card test speed will be able to see the software in bad condition performance.

2, stability

Software failures generally meet the distribution of Perot, in the event of failure, there is no efficiency can be said. The probability of a good stable software failure is much smaller, and the average fault length will be shorter. If a shop a few times in a year, the delay is relatively large, customer satisfaction will be drastically reduced.

1 in the software to operate many times, to see if there is an abnormal error, or software exit. If there is a software internal error prompt, the error message can understand;

2 to see what the big sellers are using, ask if they have changed the software or are planning to change the software. Generally large sellers are more sensible, and they have access to almost all software (all software developers will be concerned about large sellers, will be the way to contact contact), switching software is generally more rational, and occasionally a relationship between the decision, but if many families make the same choice, Then it will not be affected by the relationship. and large sellers to change the cost of ERP software is very high, if they do have changed the software, that the old software does have such an unresolved problem, and the new software is really good products, otherwise the big seller is difficult to resolve to change the software.

Principle two: reducing errors

Errors can lead to additional costs for sellers, and errors are mainly related to the following:

1, rely on the standard flow and personnel operations, through the location of goods, sweep code inspection, weighing correction and other ways to reduce the wrong goods;

2, the order data is accurate and timely. Some people say that with the stone tower there will be no single leakage, this is actually a misunderstanding, Poly Stone Tower orders can do real-time push, and will not appear heavy single leakage, but not to say software into the poly stone stone software can do this, because the order processing process is to be divided into several pieces, the first is pushed to RDS, Then the software to be from the push of the data table to handle, the process is the processing of various ERP manufacturers themselves, if this piece of problems, or there may be delays, and even appear heavy single and leaky single;

3, the accuracy and timeliness of inventory synchronization. Inventory is not allowed on the one hand is the cause of human flow, on the other hand, it is likely that the software itself;

4, return refund processing, before shipment need to be able to automatically intercept the return refund order, after delivery need to have a good management of return refund process.

Principle three: Reduce operational risk

Customer service will be the preferential strength of the order to be too large; ERP operators manually create a new order issued to their own or friends and relatives; many of the same situation will lead to direct economic loss of sellers, ERP software through financial audit to avoid this risk. But most of the software is either all the orders are entered into the financial audit, or do not enter the financial audit, so the financial audit of the workload is too large, especially when the activity, the single volume is very large, financial audit can only become a device. This requires financial audit orders can be intelligent judgment, will have financial risk orders to enter the financial audit, and the vast majority of normal orders go directly to the normal flow of good. So that the financial audit can be truly available.

Data security is also an important risk, after Taobao forced into the tower, the vast majority of the seller's ERP are deployed in the public network, poly Stone Stone to ensure that the data on the server is not a third party to obtain, in addition to our staff to minimize the Rights division, it is best to ensure that ERP can only be in the company's network access, Outside your company, you need to include SMS validation or other more stringent authentication methods.

Principle IV: Decision making capacity and customer satisfaction

These are the functions and speed of by-products, if the efficiency, delivery speed, the error rate reduced, customer satisfaction will naturally improve. The data is accurate, the analysis is more comprehensive and flexible, the data basis that the decision need has, the decision-making ability naturally will rise.

Of course, in addition to the value to us to consider ERP, there are some important aspects of the need for comprehensive inspection, such as companies, services, technology, prices and so on.

Company

Companies need to pay attention to scale, development trends, financial situation, the most important to see the team, can be concerned about the team has high-performance large concurrency, large data experience, so in the volume of data, software performance will always be stable.

Service

Service embodied in the whole process, pre-sale, sale, after sale. Main metrics: Response time and problem-solving effectiveness. Response time can go to the website to consult a look, to solve the effectiveness of the need to communicate with other sellers side.

Technology

System architecture is very important, the author engaged in the internet industry for more than 10 years, really deep experience, but as a buyer, most of them are not able to distinguish.

In addition, we often encounter some of the terminology mentioned by ERP manufacturers, do not be fooled by the concept:

SaaS (software as a service), the popular saying is that the software provider to solve all the problems, including servers, bandwidth, software, follow-up maintenance, and the application side just according to their own needs to use on the line. No matter c/s, or b/s, as long as the deployment on the server, the annual or monthly fees, basically can be categorized into the SaaS category.

b/S or C/s, generally speaking B/s easy to use, at any time can open the browser login. However, the so-called B/s in ERP is involved in printing and weighing, often with plug-ins, when the first use of the need to install the printing control, which makes this convenience greatly discounted. and C/S advantage is faster, more flexible control hardware, the disadvantage is the first time to use the need to download installation.

Price

We must pursue the cost-effective.

The standard for evaluating price/performance is the cost of efficiency improvement and error reduction resulting from functional differences in software, compared to software service charges. If you want to save the earlier cost, then obviously you should choose more powerful, and if the single quantity is small, usually use less function, efficiency is not important, then obviously choose cheaper and more cost-effective.

Generally speaking, ERP choice is very important, a good ERP can let us manage our own shop more relaxed, let the operation also doubled, a bad ERP will become our shop development in the obstacles, the choice of time to listen more, ask more, more hands, many intentions will certainly be able to choose to a good for their own ERP.

This article by the thought net feeds, reprint please indicate the source. (Text/Xiao Source: idea net)