Luxury goods dealers encounter bottlenecks: Express unwilling to receive a single related insurance is still blank

Nowadays online buying a car is not new, the internet shopping luxury has become a popular choice for many consumers. But many consumers complained that the value of the name of the list of tens of thousands of Yuan Express Company is unwilling to take orders, and the goods are not insured repeatedly damaged the situation, lost tens of thousands of yuan of luxury only to compensate hundreds of yuan, frequently eat to grievances.

Many express companies are "very helpless", many consumers are not accustomed to insured, and for the cost and risk factors, the company also had to be insured for the highest price of express.

On the other hand, with express logistics related insurance business is still in the initial stage, in the Guangzhou market, only a handful of property companies have related business.

Yesterday, a 3-year professional luxury purchase Taobao Sellers told reporters that they do Taobao, from time to time will meet buyers asked him, "My love Hermès send Express security?" "" The Courier will not switch, in case of lost how to do? "Even a buyer would choose to deal with him in person for safety reasons," he said.

For the safety of Express luxury goods, although many express companies to introduce insured security, but there are sellers, not afraid of buyers, the most afraid of buyers to pay the arrival, but very few customers will choose to insure, because each logistics needs to pay part of the insured costs, to 100,000 of the package as an example, 1% of the insured fee is 1000 yuan, the cost is not low, so very few people will be insured.

And the reporter to log on to a number of luxury goods on the website is found that there is a website in order to ensure the customer's luxury goods security, it is to invite users door-to-door pick-up, and to bear the toll and accommodation costs. Previous reports also said, "Live the best hotels, the price of flying back and forth at about 5000 yuan, and express Company's underwriting costs than even cheaper, the user experience is OK." "The head of a luxury website said.

The risk of these uninsured luxuries is also self-evident, the recent frequent bursts of "iphone change Bricks" and other courier personnel switch, lost a problem, and more than 100,000 of the goods may eventually be awarded hundreds of yuan.

It is understood that in order to prevent the delivery of the company to avoid the switch, bump and other issues, to ensure safety and delivery speed, some luxury goods dealers not only bought insurance, but also in the goods stored on a security label. And in order to do a good job of the last kilometer of service, E-commerce Enterprises are beginning to build their own logistics channels.

Yesterday, reporters interviewed a number of people in the industry, the current industry is generally faced with the problem is that the expensive goods express company unwilling to take orders, inexpensive items consumers are unwilling to insure. Taobao Sellers told reporters that the general consumer net purchases of commodity prices within hundreds of yuan, few sellers will be insured against this, and for a high price of some goods, express company is to suggest sellers separate mailing.

It's not easy to send insured goods

Yesterday a courier company's marketing department revealed to reporters that the distribution of insured goods than ordinary express need additional manpower, distribution costs. For some particularly valuable express shipments, the company will be differentiated by special tags, but also through a separate counter to operate. and other shipments even some of the big customers and ordinary express the way the operation.

And according to the general rules of the industry, the insured amount by the sender statement, express delivery company in accordance with the rate of insured charge, the loss of goods after the express company in accordance with the declared price compensation, loss of the general cost of insured items 3~5 times.