Mattomi: One-stop solution from à la carte to checkout has been invested by Angel 3 million

Source: Internet
Author: User
Keywords Investment solution have been obtained Mattomi
Compared with many other industries, the catering industry is relatively backward in the Internet industry, so there are a lot of entrants from the Internet: some from the ordering link, such as the waiter almost a la carte treasure, such as now many restaurants are using pad, To promote the information from the waiter to the back of the kitchen delivery efficiency, and some from the line into the queue, the solution is the hot restaurant peak queuing problem, and then from the diners pain point to try a little bit into the restaurant backstage management system. Mattomi's Hu Hong also wants to enter the catering industry in the form of a mobile internet, but in his view, eating is more of a coherent process, for diners, from looking for restaurants to order to checkout, the solution is actually eating the same problem. So Hu Hong's Mattomi is more like a one-stop solution that tries to cover all the processes of dining in a restaurant. Hu Hong to Mattomi positioning is a service company, one end to serve good diners, end also to serve good businesses. On the diners side, the Mattomi service links include reservations, order, eat and checkout a few steps: Before arriving at the restaurant, diners can choose a restaurant and reserve a seat, the restaurant confirmed the success of the seat, diners can start to order; Order: On the MAI, this link is divided into early order and the shop ordered two scenes, Diners can order in advance and submit orders before arriving at the restaurant. The order will inform the restaurant of their own approximate time of arrival, and then go to the restaurant to scan the two-dimensional code to direct the order, and the store order is to wait for diners to arrive at the restaurant, scan their own table two-dimensional code to start (make sure diners are already in the shop). In addition, Mattomi also on the line of the table ordering function, that is, when a few people can scan the table of two-dimensional code at the same time ordering orders, to save time for a la carte; Eat: Compared with the advance order, the fast eating function of the rice bean is added to the option of payment after the order, the user ordered the order and paid directly, can tell the restaurant a rough next time, In this way the restaurant can be based on this time to cook in advance, and so diners to the store can be directly open to eat (if the user blocked on the road ...) )。 Checkout: Customers can pay by micro-letter or Alipay at the end of a la carte or meal, mainly to avoid the checkout of diners waiting in front of the checkout line. Ordering in advance is the time to move the diners ' order to their relative affluence, in order to reduce the waiting time at the table, while ordering in the shop can reduce the workload of the waiter to some extent, in theory, when diners use their cell phone to order, the waiter has more time to serve more diners because there is no need to stand in front of the table. And the restaurant side of the demand, Mattomi is mainly through the provision of an internet-based management system to the business to complete. Diners ' online booking and ordering information will be sent to the restaurant backstage at the very first time, while the admin authority in the background is usually at the cashier's side of the restaurant, where the staff will order and order information to the waiter and the chef. According to Hu Hong introduced, Mattomi next will be the management backstage and the kitchen also mutually through, thus, the diners ' order informationCan be automatically communicated to the kitchen, further saving the waiting time. At present, Mattomi just on line around January, mainly to Zhongguancun, Guomao These office building areas for the focus, the current online has more than 20 restaurants, in order to better attract C-end users, Mattomi online of these restaurants will provide a certain discount. According to Hu Hong, at present, the daily flow of wheat beans has been able to cross million, and the current source of income for the restaurant from the transaction charge 5 per thousand of the Commission. For businesses, a 5 per thousand Commission is not just a flow fee, it also means the Mattomi provides a management background fee. In addition to reservations, à la carte these simple CRM management functions, Mattomi to provide business management background also includes member management, staff management and promotional activities such as the operation of functions. Businesses can be in the background of staff attendance, order management, and customer behavior records mining and online interaction. In Mattomi's view, the core problem to be addressed to the merchant is to use the lowest cost to improve the business management and operational efficiency. Before the transition to Mattomi, Hu Hong with the mobile internet to do is to sell services, from visiting more than 300 online restaurant situation, Hu Hong found that the restaurant owner of the mobile internet attitude mostly to wait and see "mainly, so in doing Mattomi, Hu Hong ideas more for must be able to bring benefits to the merchant." What can the restaurant owner's demand for mobile internet be sorted out? Hu Hong says he hasn't really got it right yet, from his experience of more than a year, catering is really a very trivial industry, in the test when Mattomi once encountered countless details of the problem: such as back vegetables, beer is not counted, Hu Hong very directly admit that they are far from thorough. This is also related to the company culture of Macquarie, Hu Hong selected two words as the company's core culture: one is the common Battle of startups ", one is to lose face," Hu Hong that: Do not understand things must dare to learn, today's disgrace tomorrow will not be disgraced. At present, Mattomi has a team of more than 30 people, before the online has been won from angel investor Bao Yuai Qiao 3 million Yuan Angel investment. (Mattomi team)
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