Ministry of Railways card broken votes private electric power calls to sit down and coordinate

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"All we do is run errands, and now we're running out of errands!" Yesterday, a private train ticket network purchasing business to the South Daily reporter "Help" road. According to him, since the beginning of the month, including Beijing, Shanghai, Guangzhou and other important cities in the railway ticket sale point has received a ban on cooperation with the site notice, "This is the direct Kabozi ah." ”

due to the relevant qualification restrictions, the domestic train ticket purchasing network generally do not have "ticket" qualifications, usually with the line of the train ticket sales point of cooperation, for consumers to provide sales point of purchase ticket links, and additional logistics and distribution services. "Our business now does not violate any law!" Even the ministry's announcement never said so. However, the Ministry of Railways, a "no co-operation" order, but it is tantamount to a "spring door" from the source will be the purchase site.

on this, the reporter confirmed the railway departments, said the other side of the online purchase train ticket still have a lot of problems to be perfected, "such as the charge issue, whether the price department approved?" In addition, there are regulatory problems with large-scale purchasing services, which can cause problems for travellers. ”

whether the railway department or the online train ticket purchasing agents do not deny that the network ticket purchase is a trend, but the two sides in the online ticketing open issue there is controversy. Industry insiders said that all problems should be a cooperative approach to solve, if blindly exclusive purchase site, I am afraid, and the current "open to the people" policy is inconsistent.

Jingdong Mall train ticket purchase only run 10th

industry Dissatisfaction "Tiero" a word broken for

Case Investigation

"has this document. "After many verification, the reporter finally yesterday from Guangzhou City, a number of train tickets to purchase the train ticket network purchasing business" not cooperation "order.

The main contents of the

document are divided into three points, of which the 1th points out clearly that "each road station (company and the sale point) shall not set up its own online ticketing business and shall not cooperate or associate with other websites in various ways." ”

"And we cooperate with a lot of the selling point is afraid, said ' violators may face the ticket machine is withdrawn and other penalties." "The above anonymity of the private train ticket network purchasing business language is very cautious," this is equivalent to directly cut off our votes. Some of our peers are already unable to sell tickets in some areas. ”

and in the eyes of the wife, the whole incident fuse or is the private network of the East and the "strong kill." March 30, the Beijing-East low-key introduction of railway ticket purchasing business, so that the industry before the light. Different from where to go network and cool Travel Network and other online tourism enterprises, strong private network business-Jing Dong has a sophisticated online shopping mall operation experience and a powerful distribution network, which undoubtedly provide network train ticket purchasing services provided a guarantee.

and after 5 days, the Ministry of Railways for April 4 issued an important announcement, stressed that "12306 sites are direct sales of train tickets, the only professional website, the railway department does not authorize or entrust any other website to carry out train ticket sale or purchase business, and ticket sales in addition to fares and 5 yuan service charges, no additional charges." ”

2 days later, Jing Dong Net train ticket purchasing service will be "quietly off the line", and issued the "train ticket purchasing business suspended notice" explanation: "In view of the Jingdong Mall train ticket purchasing business test the success rate is lower, affect some customer experience, Jingdong Mall decided to temporarily stop purchasing business, But the online query function is still available free of charge. "The reporter confirmed that Jing Dong net a sales vice-president, he said all to the announcement as prevail, and denied that the Beijing-east stop purchasing train tickets and the Ministry of Railways Bulletin.

however Jingdong train ticket purchasing partner--Tieyu net "industry Word-of-mouth" but to the above argument to "disprove." Founded in 2009, Friends of Iron Network is the early provision of train ticket network purchasing services, its service network has covered most of the domestic city. This March, the network also with Ctrip to reach strategic cooperation, to provide them with high iron moving ticket purchasing services. According to people familiar with the matter, iron friends net out of the ticket in the entire network of railway ticket purchasing industry, Jing Dong Net "success rate is lower" one said it is obviously not withstand scrutiny.

"Jing Dong as a power business giant, its train ticket purchasing business once launched, the social impact is absolutely where to go, cool news can not be compared." "Cool News Travel net train ticket department related responsible person said, including Tieyu NET, catch train network, cool news travel Network and so on many purchase website to carry on the business already long, the Ministry of Railways has not interfered," nowadays, the Railway Ministry of course began to get nervous when Beijing came in. ”

How to balance the supervision and satisfaction of train ticket

Private electric dealer calls for "sit down and coordinate"

Cool News Travel Network train ticket department related officials said, the Ministry of Railways in April 4 issued a notice, and did not identify other sites to purchase fire tickets is illegal, but stressed that "the railway department does not authorize or entrust any other website to carry out train ticket sale or purchase business."

Shanghai Kam Tiancheng law firm Shenzhen Branch lawyer Zhiqiang said: "The network purchasing votes is obtained from the legal point of sale, and the purchasing behavior is the result of the agreement between the consumers and the website, in line with the Agency act stipulated by our country law." "Therefore, the Ministry of Railways can only hint that" passengers in 12306 sites outside the site to order train tickets, their identity and financial security, the Railway department is not responsible.

"Railway Ministry's documents just want to emphasize that these shopping sites and 12306 is not the same, 12306 can be directly booked, purchasing website is through other channels such as ticket to buy. The railway authorities said to reporters.

and in his opinion, train ticket network purchasing reason development has the difficulty, also has its own problem not unrelated, "for example charges question, why should charge up to more than 10, 20 yuan of distribution fee, this has passed the approval of the price department?" "Indeed, the Ministry of Railways stressed in its announcement that" in accordance with the relevant provisions of the State, no unit or individual in the ticketing link in the national price and ticket sales service fees and other charges. "

Railway ticket online purchasing fee is "fare + 5 yuan service fee + distribution fee", and some sites even have to charge the sum of three of the 1% as a network service fee. In this regard, Guangzhou Lawyers Association company Law Professional Committee members Li Xiaoning, but that "distribution is the site to provide additional services, and ticketing links, and after the approval of consumers, so the delivery fee is reasonable." 1% of the network service charge is paid by Alipay and other payment platform, but also the normal business needs. ”

"We collect the delivery fee is because we provide the distribution service, we are also signed with the Express company cooperation agreement, all charges are according to The Courier standard Collection." "Some engaged in train ticket purchasing business start-up company CEO also told reporters," Collect the distribution fee also need and express company, ticket sales point, not a drop bag. ”

However, many network operators have also admitted that there are many problems in the purchase of train tickets and the Ministry of Railways, including departments to coordinate, but they said, "if the Ministry of Railways has not sat down to talk about the first to intervene in the market, then these problems are doomed to always solve bad." ”

Reporter observes

Public goods test water marketization needs active and steady

to solve the problem of ticket purchase, the Ministry of Railways actually did a lot of work. Early this year, the launch of the network ticketing service is one of them, but did not think that 12306 of the site in the Spring Festival during the daily visit of nearly 1 billion people under the impact of frequent problems, passengers in the "car war" before forced to undergo a brutal "cyber war."

In this regard, Ministry of Railways Transport bureau Secretary Wu has said, in view of the above problems, the Ministry of Railways specifically invited Taobao, Alibaba and other web site experts to help diagnose, and technical evaluation and improvement, absorbing a lot of advanced experience. At present, the Ministry of Railways is the network to purchase ticket servers and other hardware equipment upgrades and expansion, a new generation of network ticketing system is under study, is expected to be applied next year during the Spring Festival.

talked about this problem, people can not help but doubt, since all want to Taobao, Alibaba and other electric business advice, why not directly to the mature electric Dealer open Network ticket qualification? Wu said the Ministry of Railways has not considered opening up, because the daily average of train tickets during the Spring Festival may reach 7 million or 8 million tickets, a network ticketing system for easy regulation.

the remark was blasted, but careful thinking, train tickets as a public goods, must take care of "social justice." "If blindly marketization, then must evolve into ' the high bidder ', how to do this, the peasant workers how to do, students?" It is China's reality that this kind of large-scale transportation needs to take care of the needs of the public. "A public management scholar told reporters that in the face of the problem of public goods marketization, there are more problems involved, there is no doubt that the" blindly open "results are not good.

Similarly can testify, blindly conservative, also cannot solve the problem. A person in the industry said, "Now, the Ministry of Railways has launched a large-scale real-name system, online ticketing supervision capacity has increased a lot, some resources of the market can also be tested water." "CPPCC Committee member, Chengdu University Vice President Rong in this year's" two sessions "proposal on the proposal, the Ministry of Railways in speeding up the improvement of 12306 of the site's own technology and services, should be open train ticket network sales qualification. Open the data interface to the commercial website license ticket qualification. This can borrow each big commercial website mature network buys a platform and payment means, enlarge network to sell bandwidth.

"can be opened to the query business to the website, so 12306 can also reduce some pressure, until everything goes well, you can also wholesale a number of tickets to the network, while leaving a part of the protection of vulnerable groups of supply, actively and steadily promote marketization. "This sentence is actually from a network business of the mouth," We have no experience, only through cooperation slowly to explore, to find their own advantages will win. ”

: Chen Hanhui Shesija, South Daily reporter Zhong Intern thant