Shadow It is the CIO who borrows the wind from the clouds to respond skillfully

"In the consumer it age, people are free to choose the providers of the technology they need." If a corporate employee may be the first to ask the CIO for help, he will naturally turn to the Internet or other technical tools for help when he finds that the technical tools offered by the traditional company's IT department are not meeting their needs. We often call it the shadow IT department.

The popularity of the shadow IT department has led Enterprise CIOs to admit that their control over it decisions is falling. From the user's point of view, they want it to be able to respond to their individual needs in a timely manner so that they can work more efficiently, and for CIOs, IT security is the first, unified management, and the need to get what they need. In practice, because of the user's ability and experience, the CIO alternative IT solution is not likely to satisfy everyone, when the two conflict, the shadow IT users the first concept, the solution for the individual is undoubtedly better.

The shadow IT department is a virtual department that is the second IT department that users can choose from. When CIOs plan to outlaw these it tools for runaway management, it runs the inevitable deadlock. In fact, although shadow it provides users with temporary convenience, but also implied threat. If users break through the company's firewall (download dangerous procedures), disclose the company's data at will (free to display mobile terminal tools), free to deal with possible violations of the relevant provisions of the information.

Shadow it

In fact, the skills of consumers can do any thing, even if today is not, tomorrow must be someone to create. In an era of "cloud" Chasing the world, CIOs need to address these issues strategically. First, the CIO must acknowledge the reality that the IT department is no longer the only option for users of technical services. Second, to maintain the efficiency of work and the relationship between it users, the correct treatment of employees innovative use it tools to protect the company's legitimate interests. Once again, if you find someone to violate the rules, you need to be concerned about how to learn from it, improve the service, pay more attention to the interests of it users, this is the only way to keep win.

April 2011, Amazon Network services company (AWS) suffered a service outage. Http://www.aliyun.com/zixun/aggregation/13748.html "The head of the > Infrastructure and operations team wanted to use the event as a commandment to say," Look, I told you these services are immature, "and the developer responded," Well, I will not migrate. "Perhaps, CIOs can try to put aside their wariness, tolerate the immaturity of cloud development, and then borrow the" cloud "to actively mobilize developers to fully intervene in these cloud services.

There is a forecast that 2012, shadow it will be out of the world, Imagine: business executives to invest in a new technology, but not the IT team. He continues to invest in this and develop new workflows, services, and functions, and he believes that these processes, services, and functions will become essential to business operations. Then the painstaking technology failed. So someone is rushing to call technical support and ask it to take over the task of managing and supporting this "critical" application system. It's time to take a moment to think about what the CIO should do with this scenario.

(Responsible editor: The good of the Legacy)