Shanda Game Zhu Jisheng: Network game is information management

Shanda Games registered users reached 600,000, if the account number appears abnormal, how to solve the grand game? How to protect the information security of these players?　　This is the primary concern of the grand game. Shanda Game Zhu Jisheng: Online games is the information of this newspaper reporter Wu Yuzheng CIO quotes: "Network game management CIO's responsibility is to organize a group of people to play their greatest benefits, pay attention to process management, set company rules." "Zhu Jisheng is the chief technical officer and chief operating officer of Shanda game, namely CTO and COO."　　He was a technical man, a research and development director and technical director. The current grand cumulative registered users to 800 million people, the game registered users occupy half. How to protect the security of information such as player account becomes Zhu Jisheng primary consideration. "This is vital to online gaming," he said. "Zhu Jisheng said:" Hope to be able to use the grand game of its own advanced information technology combined with management experience for information security to provide a stable guarantee.　　He believes that in the game, information is a full range of systems engineering, can not only look at a certain side. Three types of information grand Empire huge, involving games, literature, online and many other businesses.　　There is no doubt that the grand game occupies an important position, after all, the Grand group started from the game, and gradually infiltrated into various fields. Players focus on the experience of the game, they have a unique ID in the virtual world, according to the game set up the scene, upgrade, challenge tasks.　　For the player, the security of the account and related information such as magic, props and so is very important, and some of it cost a lot of time, money and energy to get. From the industrial point of view, online games and the general game is different, it relies entirely on it technology as a support, whether it is content production, content experience and service to the players. "From this point of view, the online gaming company's informatization involves at least three aspects, namely, basic it technology, peripheral technical support and corporate governance system."　　"Zhu Jisheng said, it technology is the basis of all business, the most common background server stability, ensure broadband unimpeded, information security, and so on, each of the games with the combination of close, also belong to the game industry part." Second, the online game information includes the main business surrounding the management system, such as monitoring systems, customer service systems. Zhu Jisheng said that these management system for online games business services. Monitoring system to see the state of the game, such as how many people online, the operation is abnormal, etc. At the same time, a large number of Shanda games, each game has a corresponding information support system, calculate down "Shanda games have hundreds of information surrounding the system, so that online games automation, standardization and security." Finally, Informatization focuses on corporate governance. These systems include day-to-day office processes, ERP systems, EHR and KM systems, and so on. Zhu Jisheng For example: "As we are online gaming companies, internal assets are crucial." We must have certain standard to the employee access network, this involves the authorization system, the information review mechanism and so on. These systems help meWe comb the process, standardize the system, like km system is indispensable to the management of the company. "He revealed that the grand game of the information system, numerous and complex, the formation of vertical and horizontal lines of the relationship." The horizontal system is for each individual game service. Because of the large number of game products, the IT system must be fully supported by its operation. The vertical system is to serve the common problems of the game, such as data backup, security, data supervision and so on. These systems have a grand game of their own development, but also have outsourced custom.　　Regardless of the form of development and deployment, Shanda games have to carry out quality evaluation, for my use. Emergency handling safety is well known, the security of online games has been a game of companies and players concerned. If the player account is abnormal, the community or equipment that may be painstakingly created is missing.　　How do you guarantee information security for a grand game with 600,000 people online? Zhu Jisheng the way, information security is divided into several levels. The first is to protect the account, need to start from the source, to prevent Trojans, all kinds of worm virus intrusion clients. Shanda Games actively use all kinds of protection means, the use of "password protection card" Such measures, from "carrot and stick" Two aspects of Protection account information security.　　He cautioned that gamers must pay attention to the safety of personal computer equipment, can not let all kinds of Trojans take advantage of. Secondly, information security also refers to the security of the server. Shanda game has tens of thousands of servers running, once there are problems, the consequences of unimaginable. Shanda Games strictly protect the security of the server, to prevent virus intrusion, to ensure that information does not leak, while optimizing server performance, and gradually form a complete monitoring system. The last level of information security refers to the internal information security. Shanda Games employs hundreds of thousands of people, how in the case of authorization, the confidentiality of information, this is the focus of day-to-day information security.　　These internal information security includes the game code, etc. Zhu Jisheng Classification of information security is based on the game users, game information and game operation of these aspects. For the information security domain more popular CA authentication topic, he said: "CA certification involves a wide range of complex architecture." How do I install the CA certificate? Where is it? What type of certification is adopted? How should certificates be backed up and so on? There are a lot of related details. Shanda Games are also considering related technical issues. "Zhu Jisheng Management Technical Support Center has 130 employees who are responsible for the development, operation and maintenance of the grand gaming technology platform to ensure the stable and safe operation of the technical platform." It can be said that the department is a grand internal service and business operation of the most powerful backstage protection, known as "Grand sustained and rapid development of the most stable cornerstone." "For the daily operation of online games, we have a comprehensive regulatory system."　　Zhu Jisheng said, Shanda Games day-to-day management has a 7x24 hours of business supervision, but also the relevant processing platform and a complete coordination mechanism to regularly summarize and report abnormal events. In the grand game internal IM software, once the game occurrence unusual event, Zhu Jisheng will related personnel joins to the IM platform, everybody each other's duties, forms the whole partySecurity system. "The game out of the abnormal problem is complex, we will be to troubleshoot all aspects." Some look at network services, some grasp the packet analysis, some look at the server state. Through the consultation of all kinds of events, we gradually eliminate the problem, find the root cause and solve the abnormal events quickly. In fact, the real problem of the place is very simple, it is difficult to find this, need to be one by one troubleshooting. Last September, he was deeply impressed by the Internet domain name resolution event. This event is due to a large number of playback software clients send packets to the network, forming a network congestion, resulting in large area domain name resolution errors.　　Shanda game through the monitoring software to find an abnormal number of online players, new players can not enter the server, immediately start contingency plans, quickly find the problem. "Now, anomalies have become part of everyday work.　　Zhu Jisheng smiled and said, because the monitoring and processing mechanism is complete, Shanda game has been unusual phenomenon.　　Future games full of imagination since the management work, Zhu Jisheng not as before, to invest in technology research and development, but he still closely watch the trend of new technology. "Shanda games more, so how to balance the game server load balancing is a problem."　　Zhu Jisheng said that Shanda's cloud computing is at the forefront of the industry, and these years are also taking advantage of virtualization technology, balancing servers, allocating resources rationally, and maximizing the use of server resources.　　To virtual as an example, Shanda game is considering the application of virtualization to the computer room, not to a single server as the goal, but to the entire room for the implementation of the goal, can save room space, do a good job in the overall room virtualization. For the future trend of the application of new technologies in online games, Zhu Jisheng is full of anticipation: "In the future, the imagination space of the network game is huge." The first is the application of artificial intelligence, the perfect combination of people and computers, so that players have a more perfect experience, the need to apply all kinds of induction technology. The second is the screen display technology, the use of brain waves of new technology, may also form an industry. Finally, the combination of virtual and practical technology, such as in real life, people hand-held map walking, the game according to a certain set of rules, blurred the reality and the boundaries of the game, more impact. But I can think of these for the time being. In the future, online gaming will not only apply to these new technologies.　　Zhu Jisheng added. In his view, the manager of the network game is divided into two kinds. One is like the technical director, on the technology, in-depth to the game research and development, production, study the experience of the game and so on. Second, management-oriented, with a certain degree of management capacity, organize a group of people to maximize the benefits, pay attention to process organization, set company rules. He thinks he is the latter and plays the role of IT manager: "Why do you value it technology?" Because it can find a balance between fairness and efficiency, this is also the benefits of information can be played, but also the network game itself. ”