"Singles Day", a lot of electric dealers occasion big promotion activities

Some businesses 24-hour turnover on the super billion. Electric dealers hot, can be tired of the express army, also test the express industry. Many express companies for the "double 11" more people and vehicles, an additional green channel, and some even half a year ago began and the electric business docking optimization line.

Express speed, price, security and quality of service has always been a topic of concern. In this respect, the 18 representatives, the State Post bureau secretary Majunsheng in the voice of China's exclusive interview revealed that at present, the express industry to reduce the space is not, but the level of service should be increased. And for the express industry to receive security and improve service standards of the new "express delivery market management measures" is expected to be issued before the end of this year.

Xiao Li: I bought clothes and lipstick from the internet and bought some essential oils.

Reporter: Why buy today?

Xiao Li: cheap. I first search the four treasures, add together to 2500 yuan, and then wait until it a cut off the price, as long as 1500 dollars.

White Collar Xiao Li on the "Singles Day" of a variety of preferential wind, greatly meet the needs of their own consumption. People like Xiao Li are found everywhere in the online shopping festival. At the same time, in addition to the holiday in the past days of the star Cat, Taobao and other sites in this year to enjoy the carnival, Suning easy to buy, when, Gome and other electric giants have joined the ranks. According to statistics, compared with last year, participating in this year's "Shopping festival" promotion of large enterprises to expand to more than 10. 18 representatives, the State Post Bureau director Majunsheng said that only yesterday, the net purchase amount broke through the 10 billion mark.

Majunsheng: 3 hours in the morning is more than last day's turnover, people's enthusiasm for online shopping is very high. Express Volume I estimate is 20 million votes above, is a very large number. Express and E-commerce links are very close.

The development of the express industry, supporting the advance of E-commerce, now, the Express industry has 20 consecutive months to maintain the growth rate of more than 50%, Majunsheng that the 35 period will also be at least 30%-40% annual growth. However, he also admits that there are indeed many problems.

Majunsheng: Because express after all the development of time is too short, or early stage. Our country's express from the 80 's come in, real development is also the past few years, is the postal system reform, the industry has slowly developed. Coupled with the social needs of these years are too strong, the volume of business is too large, and our long-term supply and demand contradictions difficult to resolve, so in this case, the possible service problem is still very obvious.

In fact, many people in the industry are not satisfied with the current status of the express industry, an unnamed courier company responsible said: Because of the lack of good industry guidance policy, now regardless of the market positioning of various enterprises, or competition strategy, are very unclear, which has become a stumbling block for the development of individual enterprises, It is also a drag on the health of the entire industry.

Insiders: Just don't say exactly what I'm going to do, because now is an extensive development stage, anyway this market is also very big, I do not have to consider, I through the strategy, talent, through the information technology application, as well as marketing, PR combination of this strategy to promote business development.

Of course, in the face of problems, the government will never stand idly by. First of all, in response to the most criticized service issues, Majunsheng said, from the post office, is asking enterprises in the express and user problems after a complete set of complaints service system. If the user is not satisfied, can complain to the government, 12305 of the telephone 24 hours a day will receive complaints, after receiving a complaint, will oblige the enterprise to solve. There are now more than 10,000 effective complaints received each month. In terms of industry development, the new "express market management measures," the first draft has been completed, the relevant departments are reviewing, revision stage, the draft is expected to be issued before the end of this year.

Majunsheng: To comply with the service standards of enterprises may put forward higher requirements, in addition to the security of the collection of higher requirements, at the same time may be in the service, scale, level of more requirements.

According to the 18 requirements, the new rules will outline a new blueprint for the express industry, but more insiders expect it to be truly effective in life, not superficial.

Industry: All levels of government support this very much, but support to support, the most important thing is to put the relevant policy implementation in place, set to planning, planning can be forward-looking, and related policies can be real to implement. This will help the enterprise to boost their confidence, but also conducive to the development of the express industry.

For the general concern of the price problem, because of the current social costs are rising, so Majunsheng estimated that the future reduction of space is small.

Majunsheng: Now the entire industry price leeway, I feel already stretched more tightly, if the price again downward, the service must keep pace. We focus on price, cost and service to find a balance, I believe the market will have a choice.