Snail Mobile launched the "free" card

Snail Mobile launched the "free" card (Tencent technology with map)

Tencent Technology Guo Xiaofeng May 24 report

Targeting the virtual carrier snail mobile number 170 was "halted" issue, snail mobile made a statement to Tencent Technology that during the friendly experience period, users may initiate a no-charge full refund anytime.

On the 21st day of the release date, the official announcement of China Mobile's China Unicom and the snail's mobile card suspended the number. There were about 7,000 subscribers who failed to issue cards and tens of thousands of subscribers had not yet had time to participate in the selection process.

In response, the snail moved to apologize to the user. In addition, the snail movement proposal has been purchased by the user for a refund, and an additional 100 yuan apology, will pay within 7 working days.

The full text of the statement is as follows:

Dear snail mobile card users:

Thank you for your snail free card support!

Snail Mobile 999 Free Card On the official website of Snail Mobile website www.snail.com at 21:00 on May 21, 2014, the official external selection and issuance of the card was carried out. In the evening of May 21, UMC official emergency notice, snail mobile card free suspension. Snail movement declined to comment. We apologize for any inconvenience caused to this user. The solutions are as follows:

At present, the users who participate in the friendly experience have received 999 free cards recently and experienced the related service of 999 free cards. These users will continue to enjoy the promise of snail moving on the friendly experience released on May 17: The friendly experience can be launched at any time without reason a full refund. The night Unicom official notice, snail mobile free card to suspend number, there are about more than 7,000 subscribers have been unable to issue cards, tens of thousands of users have not yet had time to participate in the selection. We apologize for this.

Before the snail move promise: During the event, the snail mobile SIM card limited sale, snail move in accordance with the pre-order success grant you the purchase permission. As soon as the purchase right becomes effective, the purchase price will be automatically paid as the purchase price. After the advance payment is paid automatically as payment for the purchase, it will be delivered within three working days according to the address you have reserved.

Up to now we are still unable to carry out numbering operations, so we will not be able to complete the above commitment to the user, the inconvenience caused by this, sorry for the snail move. We would like to thank you for those pre-order card-free users who have trusted the snail mobile. We suggest that you make a refund and we will provide an additional apology of RMB100. We will pay your Alipay account within 7 working days! That is, you receive two payments: a refund, a $ 100 apology (separate payment).

Note: The refund apology is released to the public after the announcement of this announcement (at 23:00 on May 23, 2014). The number of users who have not issued a card and initiated the refund and the users who have not selected the number and initiated the refund have been selected. Snail mobile mall system will automatically determine and pop up the relevant confirmation message, please pay attention to and carefully fill in your Alipay account. Related Refund Operations Please log in "My Order" system to operate; to ensure the apology gold arrived, please be sure to ensure the accuracy of Alipay account; the same time the user has been the card will continue to enjoy all the benefits during the friendly experience.

We will resume as soon as possible to release the number channel, in order to continue to better serve the majority of users. If you want to wait for free card number, please pay close attention to the official announcement.

The delay of release number, apologize for the inconvenience caused by you, snail movement, please forgive me!