The logistics company swallowed the premium electric business enterprise very hurt

This reporter Chen Junjun has been quite a headache for the major electric companies in the third party logistics distribution recently exposed shady: as a guarantee of the logistics process damage compensation for the insured fee, not to the insurance company, but by the logistics company as an additional profit interception. The logistics company swallowed the premium "July 29, I sent two sets of value for 28500 yuan of high-end air-conditioning to Shenyang, full insured plus freight costs of 679 yuan. On the August 3, the customer called to say that the air-conditioner was broken, rejected and returned the goods. I let Beijing receive the goods of the German state logistics compensation, the German staff unexpectedly told me, the insured fee they did not give to the insurance company, so can only compensate for more than 3,000 yuan, I said disagree, then the other party leader said can only pay 5000 yuan.　　"Domestic Air Conditioning class consumer vertical website of Zhangkuang Mall CEO of the China Economic times to blow up." A small logistics company, who declined to be named, said the company was "helpless." "Now the insurance company basically does not provide insurance service to the electric Dealer's single piece product, because the logistics distribution link loophole is too many, appears the breakage to be difficult to identify is who responsibility." Before the insurance company has had similar service, later did not do, estimated also because afford bar. "Our reporter learned that," four Tong a Tatsu "(Qualcomm, Shentong, Yuantong, Huitong, Rhyme Tatsu) and the logistics of large companies generally will not be charged the premium, but its logistics franchisees collect customer premiums usually will not be handed over to the headquarters as insurance. "Four Tong one Tatsu" and so on at present only in the one or two-line city to achieve self-employment, three or four-line cities rely on franchisee.　　All over the franchisee self-financing, if the delivery volume can not reach the request, will be replaced at any time. "We used to work with a well-known logistics company, but they do not distribute TV and other large appliances experience, the result of the transport process of broken screen in the case of customer rejection has reached 10%, greatly affecting our sales and user experience, let us lose heavy."　　"New seven days electrical network brand Director Odawara revealed that the current new seven days through the self-built logistics or with the Chinese railway logistics cooperation, so that the rate of breakage to about 1." It is understood that some large orders of the electric Chamber of Commerce and Logistics companies signed a "special" contract, such as loss and damage rate in 2, logistics companies can be exempted, such as more than 2, whatever the reason for the logistics companies in accordance with the retail price of 78 percent to pay. Some big electric dealers even ask the logistics company to deliver the deposit in advance.　　In the end, small electric dealers with fewer orders are at a disadvantage. Logistics company's "helpless" "third party logistics companies to swallow premiums, originally illegal, but most of the case without the Court of Appeal, an important reason is that logistics companies are ' forced '. "Billion Bang power network electric business experts Zhang Red Analysis for three reasons: Express Company is a layer of agency, the operation is not standardized, not up to the provisions of the insurance, insurance companies also do not accept express franchisee insurance; The express process is complex, it is difficult to identify the damage, loss and other accidents such as who is responsible for; In addition, logistics franchisee profit low But operational risk is extremely high. From Beijing to Guangzhou, tolls amounted to 4000 yuan, and oil and staff wages rising, when the profit is meager, express company had to overload to reduce costs, nature is very easy to cause damage to the object.　　Under the triple pressure, the logistics franchisee deducted the merchant insured fee is the instinctive reaction. The vicious circle is precisely because the express industry has lost parts, express damage, damage and other general issues, recently, the State Post Office promulgated the "Express Business Operation Guidelines" (hereinafter referred to as the "norms"), for the brutal sorting and other irregularities made specific technical requirements: kg below the express, put into the sorting tray, to ensure that small pieces do not fall , and shall establish a general package for transit ...　　Express sorting out, from the display of the contact surface of the shipment should not exceed 30 centimeters, breakable pieces should not exceed 10 centimeters ... However, the "norms" did not mention any specific punishment measures, but also did not involve lost pieces, express damage, damage to the goods should be how to compensate. Many courier said that the implementation of the code is quite difficult. "A parcel earns one or two dollars, and we don't have the time and manpower to meet the standard." "Logistics industry people pointed out that to ensure the healthy development of the express industry, the most fundamental or need the state to reduce the operating costs of express industry."　　If the country does not provide relevant support, the courier industry will fall into a vicious circle: low profit--illegal operation--lost and damaged goods frequently--insurance companies do not provide insurance services-logistics company afford-the cost of customer insured. In this context, the third party logistics company's service has been seriously unable to meet the development needs of the electrical business. According to statistics, now the top ten E-commerce sites in China, 95% have built their own logistics warehousing, 50% have their own distribution team.