Three major online shopping experience

Source: Internet
Author: User
Keywords Electrical business
Tags .mall business consumer consumers data development e-commerce sites electric business

Now, with the popularity of the internet, online shopping has been more and more consumers love. According to the latest statistics, the Chinese online shopping market in 2011 amounted to 773.56 billion yuan, an increase of 67.8% from 2010. From this group of data is not difficult to see, the development of online shopping market is very rapid, and the rapid development behind the huge market space.

In the face of such a huge market space, there are more and more e-commerce sites want to get a piece of the soup, but because the network shopping still exist can not experience after the purchase, after-sale, logistics and other issues, hinder the development of the electric business. Especially for the new-Jin website, in the consumer to establish a good reputation, more difficult and challenging. Then, those successful electric dealer website How to hit own popularity, wins the user's favor?

In view of the above bottleneck that hinders the development of the electric business website, we can analyze it from the user's requirement and experience. At present, the net buys the customer experience mainly includes three kinds, first is the product quality, second is the convenience, the third is the price superiority. In these user experiences, prices can be attractive to customers, but loyalty or not is still to be considered, while the other two can be summed up as services. Products of the brand, quality, shopping convenience and after-sale protection are the most concerned about the network shopping users. Can be seen, the establishment of a good reputation, the first to start from the service, through the service to win the power of the site is also a few. Hui Buy Mall as a rookie of the electric business industry, many initiatives to improve service quality, has become the industry's service benchmark.

Wyeth Shopping Mall Since its inception, from the user's consumption habits and practical needs, is committed to providing consumers with home life as the core of high-quality selected products. As a result of tens of thousands of brands of products suppliers, can buy the mall directly from the factory purchase, to achieve 100% of the genuine protection, so that users buy at ease. In addition to providing excellent product quality assurance, Hui-buy mall also has a sound member management Service mechanism, and by virtue of many years of China's consumer market sharp judgments and forward-looking technology development and media expansion capabilities, to consumers to pass the "Hui buy life" concept of consumption, to a higher quality of service to win consumer loyalty and trust.

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