At the beginning of July 2012, the Guangdong Bank in Beijing branch Jinrongjie Branch, launched the industry's first VTM machine-24-hour Smart Bank. In terms of function, VTM not only can realize the function of traditional ATM such as deposit and withdraw, transfer, but also can open account, self claim card and credit card. On the customer experience side, although VTM and ATM are 24-hour 24x7, VTM can remotely access the video to the staff. Customers from arrival to departure, like face-to-face communication on the counter, have questions that can be communicated at any time.
VTM is a self-service remote intelligent device, which is led by Guangdong Bank Science and Technology department. "Guangdong Bank's network of less, so more to fight creativity, spell technology." "Wang Bing, Chief information officer of GF Bank, said. The 25 anniversary of the Guangdong Bank, only more than 600 outlets, the number of far less than 4 major lines. With VTM in Guangzhou, Beijing, Jinan and other areas of successful pilot, the future will be widely used nationwide.
In fact, VTM is only a small attempt by the Ministry of Technology of the Guangdong Bank. In the case that does not have the network advantage, the GF Bank system through the information technology strength, realizes the line on-line interaction. "Internet financial significance," Wang Bing added, "It is not only to return technology, but also for the enterprise strategy and business development services, to become the engine of business development, locomotive." ”
As an IT veteran who has worked in the banking system for more than more than 20 years, Wang Bing has witnessed almost all of the banking industry's IT history. 3 years ago, Wang Bing joined the national joint-stock Commercial bank, starting from the basic work of organization structure, process carding, system system and so on, we set up the organizational structure of "one and two centers", enhance the input-output ratio, improve the development efficiency of science and technology, let internal it return to the technical level, enhance it's self control ability, And then for the enterprise strategy and business services.
The bank has had internet banking since 2000, but it has only 1.8 million customers until 2010. Wang Bing led the IT team to comb, optimize, develop a new network silver system, put into production after a year of customers close to 4 million, put into production two years after today, the customer volume is close to 9 million.
Still, Wang Bing has always believed in the decline of internet banking and the rise of mobile banking. While developing a new network of silver, he has been developing mobile banking at the same time, and has spent more effort. Today, the bank's mobile phone users are also close to 3 million.
Six months ago, originally belonged to the retail business of the electronic Banking department, was renamed as the Network Finance Department, mobile banking business in which, Wang Bing Ren direct leadership. With the help of the technology and the Internet, Wang Bing, the hand-grasping business, is opening up the Internet financial era of GF Bank.
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