Zhongxiaoxie: Consumer personal information leaks frequently, rights claims many difficulties

The report believes that to solve the consumer's personal information leakage and abuse of "disease", eventually should return to the law of the track, the establishment of the corresponding personal information protection laws and regulations to achieve the full protection of individual privacy rights. The report also recommends the establishment of a nationwide dedicated personal information protection administration, a clear leadership of the government departments, the telecommunications industry, Internet enterprises, the use of personal information industry focus on monitoring.
Personal Profile Most leaked
surveys show that consumers are very dissatisfied and dissatisfied with the status of Internet personal information protection by as much as 56.58%, and in real life, the disclosure of personal information is very common, About Two-thirds of the respondents have had their personal information leaked or stolen in the past year.
The personal information that is leaked or stolen is "basic personal information", which is 72.12%, and the rest is personal network behavior information, personal equipment information, personal privacy information and personal account information, personal social relation information.
When personal information is leaked or stolen, 80% of respondents were harassed by telephone, text messages, emails, and 49.37% or 34.94% of the total waste of time and energy, study or work, respectively, and 33.14% of the respondents suffered economic losses and personal injuries.
Service providers are the main channels of information disclosure
respondents in the crowd, that "the service provider without my consent, secretly collect personal information" is the consumer personal information leakage of the most important way, accounted for up to 64.08%. Select the "Daily use of the network Service system has loopholes, resulting in personal information leakage" accounted for 58.72%; "Service providers or outlaws intentionally disclose, sell or illegally provide personal information to others" accounted for 45.08%; "Outlaws through Trojan virus, phishing website and other means to steal, cheat personal information" accounted for 36.6%.
When a consumer asks for personal information from an information collector, there are about 20% respondents who ask for it, do not look at the relevant "privacy or personal information protection rules", do not consider personal information security issues, or do not think they can refuse to provide personal information.
Information disclosure Consumers are more silent
The current state of the Law on consumer understanding of information protection is not ideal, with 51.36% and 14.52% per cent of respondents who are less knowledgeable and unaware of the relevant laws. One of the important reasons for this situation is that there is no uniform personal information legal protection system in our country, and the existing laws and regulations are more dispersed and messy.
The new law on the protection of personal information provisions "operators without consumer consent or request, or the consumer expressly refuses to send commercial information to it, and the survey shows that 46.64% of the respondents in reality still receive the business information sent by the service provider after a clear refusal.
When the respondent's personal information is violated, the choice is "accustomed to, does not take measures to keep the heavy38.06% of the respondents chose "to bring a lawsuit to the people's Court and to resort to the law".
Theft of personal information for commercial interests
Survey shows that the choice of "outlaws interests drive, theft or sale of personal information," the majority of respondents accounted for 73.25% of the rest, in turn, "the relevant legislation is imperfect, punitive strength is not deterrent", 62.09%; Operators to reduce operating costs or personal information management loopholes, not effective protection of personal information ", 61.94%.
The investigation shows that the drivers of commercial interests of outlaws are the main factors that infringe on the prevalence of personal information, moreover, there is no uniform and effective legal system in China as a guarantee is also a factor that can not be neglected, it is necessary to promote personal information protection legislation as soon as possible.
The survey also shows that the most important reason for defending the difficulty is: "The investigation is difficult to collect evidence", accounting for 76.51%; "The amount of compensation, punishment is insufficient, even if the rights of success, can not contain personal information infringement", accounting for 66.23%; (reporter Yang Med)