Continue with yesterday's topic. Regarding the value-added service of csdn outsourcing, the project consultant Zhuang Yu also put forward his own suggestions on channel construction:
Csdn outsourcing e-commerce certification ideas
Currently, csdn outsourcing channels have entered a critical period for platform management, namely, to provide communication services on the premise of maintaining the current situation and improving service quality, more reliable technical support is provided, so that the service content increases and the service grade of the platform itself is upgraded. The service is converted from free service to a safer online paid service.
There are many solutions to maintain the status quo. I will not repeat them here. Now let's talk about my ideas on paid services.
An online paid service, first of all, focuses on fairness, fairness, and binding. How can we ensure that both parties have the ability to act independently as legal persons/natural persons on the Internet, assuming corresponding legal responsibilities to each other becomes the key to the success of the entire system. At present, real-name registration for network project registration has been implemented. The following problem is that we agree on the ways to constrain each other's behaviors, and reflect the same fair constraints on the sending and receiving parties at the lowest possible cost, an objective and fair evaluation can be made in the event of a dispute. Secondly, the security and stability of the system are also very important. During the entire system operation, data loss and Forgery cannot occur, so as to ensure that all commercial activities between the two parties on the platform are valid for record filing. In addition, the operation itself must be convenient and have mobile office needs. If necessary, hardware electronic authentication tools can be used.
I think the constraint mechanism should be classified:
1. One is credit guarantee. csdn implements the capabilities, payment methods, and investigation of responsibilities and obligations of both parties. The service itself is free of charge in advance, but when the contract is signed, the demand side pays a certain percentage of service commission.
(Dejun... said): currently, csdn has no way to guarantee 1, because credit accumulation is not enough.
2. A deposit system is adopted. The intention of sending a package to csdn is put forward by the project package, which is publicly called by csdn. csdn does not participate in project implementation and only tracks project implementation and fund payment, it is not responsible for the success or failure of the project, but only for the preservation of evidence when a dispute arises, so that the actions of both parties are legally binding. Once the project is suspended, the deposit will be paid to Party A and Party B based on the reason for suspension. when the project is successful, the service fee will be charged proportionally.
(Dejun... said): The deposit service for 2-4 is currently in use mode 2,
3. A full deposit method is provided by the Project issuer (Party A) to propose project requirements to csdn. csdn evaluates the feasibility of the project requirements and calculates the project development cost and cycle, party A shall provide Party A with service suggestions, and Party A shall pay all development costs to csdn in advance. csdn shall be responsible for whole-process monitoring of project implementation, and bear development risks and losses related to Party A's project failures, after the project meets the expected requirements, Party A shall be charged a Service Commission in proportion.
(Dejun... said): csdn cannot do this because, even if it is a package, csdn can only get partial pre-payment as the owner.
(Zhuang Yu... said): As for 3, it is indeed some, but it is feasible to ask 60-80% of the payment. Because even if you deduct the project service deposit, you should pay the relevant amount in the middle of the project. Party A may need to transfer funds to the bank, and the bank will issue a letter of credit for development. This is also a precedent.
(Dejun... said): 3. csdn is implemented separately. 1 is the deposit received by csdn, 2 is the prepayment of Party B's receiver. Finally, csdn is jointly and severally liable, party B needs to deliver more Commission to csdn. Of course, csdn itself will be able to get a better reward.
4. One is the capability deposit guarantee. Party B applies to csdn to undertake the deposit project, and csdn has the right to submit a deposit request to Party B in the absence of valid Capability Recognition, to restrict Party B's service behavior in the deposit project, it is easy to provide financial compensation to the non-party without any error when the project is suspended.
(Dejun... said): it is charged to Party B. Are you willing to pay for it as a developer? Csdn abandons this service.
(Zhuang Yu... said): I can answer the following questions about 4:
If the platform is successful, it can become an online bidding platform. According to international practice, the bidding is to pay the bidding reserve. After the bidding is successful, it will be processed as a deposit. If the bidding fails, it will be returned. This is also a common method for large projects.
(Dejun... said): 4 depends on the situation. I was prepared to do this before, and later found that the time was not mature. In addition, we have abandoned the development of the deposit transaction system. In the future, the platform will be deployed on a certain scale.
5. One is an electronic intermediary contract. csdn does not participate in any action of both parties. It only provides an online electronic notification contract, and both parties are responsible for their own actions, sign an electronic contract online and pay the relevant taxes and service fees.
In view of the above points, it is necessary to discuss with you about the automatic service of the platform, as well as the model, validity judgment, suspension or cancellation of the binding contract, and the methods and methods for canceling the contract, I hope you can give suggestions and discuss the feasibility of the solution.
(Dejun... said): We mentioned this yesterday. It is simpler. We can sign the online contract. This can be done by signing the contract between csdn and both parties, saving some time for communication.
Since party a generally does not provide clear requirements, csdn should be involved in the early stage to collect service fees, csdn has the right to urge Party A to clarify the requirements. If the actual needs are involved in the formulation, it should be considered csdn value-added services, the supplementary information should be regarded as the responsibility and obligation of csdn.
(Dejun... said): it is actually the service of the project consultant. The csdn reminder is to promote project transactions, including reminding Party A to use the consulting service. It is both free and obligated.
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Zhuang Yu said:
Yes, I propose a development intention, not a requirement to reach this level now.
After all, the number of people in csdn and the accumulation of projects borrowed are still far different.
(Dejun) said:
Thank you for your suggestion. Let's start with e-contract cooperation.
Zhuang Yu said:
Okay, I am starting this.
However, there may be a lot of things in the near future, and the time may be postponed.
(Dejun) said:
Look at you. A framework should be developed as soon as possible, and I will also think about it in a broad sense. I also asked my friends.
Zhuang Yu said:
Okay.
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