Can not communicate, must go to communication, cooperation can continue to work

Recently, just as PM (product manager) guy came to tell me that the company's technology department RD (programmers) are not to force. Need for thousands of times or understand the wrong, or simply return a "can not do," expression ashes.

The PM blood gas Fang Gang, flapping scratches, my mind there is always the idea of ​​a million new product needs to thump. He dutifully blamed the RD for not cooperating, poor ability, laziness, lack of ability to think, tasteless, incidental and even stinking. "Rub, I go to learn programming tomorrow!" Hey, I found that PM are especially like to say this very inspirational words too!

In the face of him, my heart suddenly melancholy up. A few years ago, I was almost like this, ignorant, such as white paper, but who knows this PM, in the eyes of many RD is a sucker. As a female PM, I have so far been working together RD team more than 8 groups of more than 200 people (turmoil twists and turns career ah), the tears have been grievances not repeat them here, intends to keep writing later Fiction. Today, I just want to talk about some of my own way to get along with the PM and RD, the so-called hard-line people, I hope everyone can understand each other more "not easy" position.

There are two types of RD in the eyes of PM: communicable, and not communicable. The latter accounted for 90%. (Ha ha)

If you are like me, a non-technical PM, it is estimated that you may think that the world's "RD that can not communicate" accounts for more than 90%. Is not it! Whenever you morale high finish a great product plan, looking forward to see RD excited eyes, but found that they really are not excited. RD to the face will be dry asked: "When to start when the design of the document did not determine the integrity of the product did not write." Do not give the face of the RD will question you on the spot, "the new feature you really want to know it? Do you have a data basis ?! Have done market research ?! Old users will lose it ?! Can not change the line after it !? @ $% ^^% % $$ @% # $% ^^% "Really can not be friends!

Once there was a RD director who thought he could not keep up but could not keep up with the times and all my needs were overthrown at the kickoff meeting so that I almost cried in front of a dozen older men. Saying that after experiencing suffering, either become obedient or worse. This is an urgent need to get RD, so that they obeyed in my mood, it is too strong, so I learned to get through the informal RD RD heart - for example, they eat KFC friends, chat with them yellow joke friends, wear low Breast show black silk thigh friends. With these efforts, my relationship with RD has improved so much that they start to open up and explain where their negative emotions about new needs come from: Sometimes it's really too busy, sometimes because you really can not understand that What is the point (at least they certainly will not), sometimes because PM not only does not mediate the priorities of existing projects, but also dreams day after day and resents some of them, making them extremely annoyed. The biggest source of negative emotions is that they have lost confidence in this project. They think there have been no major breakthroughs in repeated revision. Both the boss and PM should go to eat.

Just as I was complacent and thought I had won the battle by virtue of the beautiful legs, a Ruby programmer told me faintly, "I love your incisors very much." (Crow ... You are really a creature you can not communicate ... )

The PM in the eyes of RD is also divided into two types: brains, and brains. The latter accounted for 90%. (Ha ha ha)

No brain PM, RD are hearty abandon you. Abandon your reason may have the following three points, welcome condemnation, we together lick the wound:

Abandon the reason 1: You do not have their own ideas. Listen clearly, what I am saying is that RDs "think" you do not have your own ideas. This topic is really bitter, which PM will not have their own ideas, is the idea of ​​overflowing foreigners come running as the PM ah soul light !! But the living environment of the PM very difficult, many decisions involuntarily (especially When you have a bossed boss). As a result, some PM choose to shirk responsibility, hands-on share of "the boss said to do," hurriedly leave the relationship stressed that only the boss is sucker oh I'm not oh. In this statement, your image in the heart of RD is totally destroyed.

PM must be the soul of the product, no matter what the boss decided to stop, you have to translate this decision into a reason everyone can accept, build your own reputation and trust. When communicating with RD, do not say, "I argued with the boss for a long time that he would not listen to me." This more highlights your incompetence; do not lie to say "Actually I think the boss's idea is good" and then hard to break some Idiot's reason, it seems that you are particularly hypocritical. Better coping style is open and honest, that your own true idea, if you think the boss is really playing the fire, but also explain why the boss will have such obsession (is forced by investors, or forced by his wife, or See what competitors do jealously want to plagiarism), and then comfort compassionate RD their hardships, and demonstrate their determination and common destiny.

Abandoned reason 2: you romantic no logic. Both say that to make Niubi products PM sensibility and rationality, because the Niubi products can direct poem human nature, to meet the user's multi-level physiological and emotional needs, which requires PM on the details of life-sensitive and emotional rich. However, emotionally rich PM is usually more leap of thinking (artists are the case), the mood swings huge depression depressed in the afternoon when the smoke an afternoon, excited even when sitting on the toilet with a cell phone to write documents, such rhythm RD They really eat too much. They think you're going to haveten eating brain fragments right away. (Interview Tucao: Someone suggested I take brain fragments after my last post!) Therefore, on PM's self-cultivation, you have to have it delivered Feelings of emotions, have rational logical thinking to support each inspiration at first glance.

You can ask yourself three questions: First, this function is to serve the main line of business products, such as a song of the software whether the day / night mode switch? If only icing on the cake, the use of less than 10% of the overall situation, then advise You still wait for yourself to learn to write the code to play at home afterwards; Second, the technical realization of this function how much the cost, if the working hours or days to estimate the workload is not intuitive enough, please go to the HR department to ask RD total wages per day , And then multiplied by the required development time, Kazakhstan, this amount should be enough to allow you to think about "cost-effective"! (This move is particularly useful in start-ups) Third, the effectiveness of this function can be assessed, so At least you can test your judgment is correct, in any case can accumulate valuable experience.

Abandoned reason 3: do not trust RD's ability. Ha ha ha ha ha ha, talking about this really mixed feelings. Every bloody, tearful day is staged repeatedly such episodes: PM ask RD how long this function, RD said at least 3 weeks, PM then asked himself to do technology good base Friends really need 3 weeks ? ", Friends of the basement beat the table and said," What is the difficulty, for three days I got it! "Then the two frowning filial grudges, began to discuss the RD company in the end is the ability to poor or lazy. I used to do the same, because I did not understand the technology and were afraid of being cheated. So I took all kinds of folk techniques and let them give me the dog chief. Military instructors in order to maintain their own image of the stalwart, usually take a variety of breasts exaggerated a variety of loaded. Worse, the military disguised disguises that I already had with the RD is already very thin trust. (Oh painful understanding ~ ~ ~)

Finally, there is only one RD in the RD's eyes: people who are more cattle than themselves.

The rest of those capabilities than their own, their existence has long disappeared in the haze.

Let RD think you are very good way ...

1. Eyes on all directions Listen to all directions, knowledgeable, grasp the dynamics of the industry, analyze market trends, nothing staring at the data of the alliance look, all kinds of new products introduced by the Niubi all use them. RD will think you know everything, then your judgment Bacheng is reliable.

2. mixed on the circle, save a few Niubi pulse, rare and VIPs must have time to take a photo shoot circle of friends, from time to time to know the answer to these questions, go to various activities to brush face, all kinds of cooperation, do everything possible to The company pushed to the spotlight, so it is easier to recruit excellent programmers, resulting in a virtuous circle. RD most of them do not like to show their appearances, so they will feel your pay irreplaceable (otherwise they always think PM chat every day to see the article, is simply laid-back waste).

3. Whether it is the demand for oral or written documents, text and prototype renderings should be logical and organized, it is best to write code to write product documentation ideas, functional details of the logic without any omission, in fact RD are good at heart.

4. When the boss asked why not on the line, rushed forward and said, "are my fault, a few days ago changed the demand."

5. When RDs are simultaneously attacked by the needs of various departments, arrange the most reasonable priority for them and promise to take all the consequences (including being scolded by some department heads).

6. recruit beautiful internship sister to RD are seductive.

7. Give them a raise, give them a raise, give them a raise.

At the end of the article, I would like to say to all the still struggling product managers that even if your industry environment constantly limits your innovation and imagination, even if the programmers around you always suppress your enthusiasm, attack your decisions and judgments, Even if you think no one in the world is sure of your efforts, no one understands your helplessness, you can not give up. Do not forget the ideal, do not forget the beginning of heart. You are the hope of a bright future.