China Unicom, the front-end department of the company set up a marketing department

Source: Internet
Author: User
Keywords Unicom Customer Service Hotline Department setup sales Department
January 26 News, according to China's provincial and municipal companies to organize institutional reform program, the provincial company departments and headquarters in general agreement, but the local city companies and a little different.  For example, the paper pointed out that the joint establishment of China Unicom's municipal branch of the market sales department, in fact, that is, in the city of two departments, rather than set up a separate marketing department and sales department, which means that the existing marketing department and the individual customer department of the city-level company to merge.  For example, in order to adapt to the company's information development requirements, strengthen IT systems unified planning and management, to ensure comprehensive utilization of IT resources, data sharing, Unicom group will be the Department of Management Information systems and business Support System Department merged into the information department, but the city branch to maintain the original information Support Center set unchanged. In streamlining the customer service hotline management functions, Unicom will be responsible for the new national Letter Company's customer service hotline 10010 seats and operational management responsibilities, telephone marketing seat and service support responsibilities and the corresponding personnel to the Customer service department. The provincial branches in the Customer service department under the Service call center, but cocoa according to the situation in the city branch set up customer service call center. (Cang)
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