Sudden disasters have caught many companies by surprise, and the economic losses caused by the difficulty of resuming work in the short term are difficult to measure. Some enterprises have solved some problems with the help of remote work such as "Dingtalk". However, large industrial enterprises must not only solve communication problems, but also solve coordination problems.
Only by solving the coordination between people, the coordination between people and machines, the coordination between machines and the cooperation between the upstream and downstream of the industrial chain, can we truly achieve "non-contact" production. This article focuses on the three directions of
digital transformation of traditional industrial enterprises after
the new coronavirus epidemic.
However, these tools are mainly used for communication such as video conferencing and simple document processing, and cannot handle business collaboration. For example, if you open a remote video conference to discuss important orders for a certain customer, check if inventory needs to be purchased for raw materials, and then arrange for production, it turns out that these issues cannot be handled remotely because the systems are not connected and there is no peace with " Tools such as Dingtalk.
Therefore, the problem cannot be solved after the meeting, and you have to take risks to deal with the company. Although platforms such as Dingding and Yunzhijia integrate business processing systems such as CRM and ERP developed by third-party partners, these functions are very simple and are only suitable for small and medium-sized enterprises, or enterprises with low business complexity and short business processes. use. It seems to be difficult for medium and large enterprises, especially those with high business complexity and long business process, such as industrial manufacturing, unable to fundamentally solve the remote coordination problem of these enterprises.
According to Michael Porter's value chain theory, the value of an enterprise is divided into two dimensions, one is the main value chain with the business as the main line, and the other is the auxiliary value chain that supports the business. Most of the existing large and medium-sized enterprises basically divide the organization and process design based on the value chain dimension, and most of them adopt a hierarchical organizational structure. The corresponding organizational division is the management function department and business department.
For such a large organization to operate efficiently, it must rely heavily on information systems. Enterprises with a good digital technology foundation have achieved full digital coverage of business and management functions, and data integration, process integration, application integration, and interface integration have been achieved between systems. Although most enterprises have built some systems, but between systems Lack of integration, there are smokestacks everywhere, information silos, and some enterprises have little information system support.
Even an enterprise with a good
digital technology foundation did not focus on remote coordination at the beginning of the design. Many systems are limited to access within the office network. Moreover, in the functional design, the characteristics of full online are not taken into consideration, such as contract approval, or the official seal is printed out after online approval, and no electronic signature is designed. This functional design is no problem for normal situations, but there is no way to achieve full remote online collaboration in the event of this outbreak.
The ideal collaboration should be through
digital technology to achieve communication collaboration, business collaboration, which requires the information system to achieve full business coverage, not limited by time and space. Taking home appliance companies as an example, the ideal situation is to start a series of processes from receiving a customer's personalized custom order (C2M customization). The main business line is from collaborative design to production scheduling, to supply chain management, to production execution to logistics transportation , Until the goods are delivered to the customer, the main management line is procurement contract approval, financial settlement, performance management, etc.
The idealized state described above only solves the coordination between people, but the production operation layer also requires workers to work on-site. In the extreme case of
the new coronavirus pneumonia epidemic, it still cannot solve the production problem. Therefore, automation, intelligence, and intelligence at the production level are required to achieve a high degree of coordination between machines and between people and machines, in order to realize the production of order-driven products, and to truly achieve remote work.
The fourth industrial revolution advocated by Germany, the "re-industrialization" advocated by the United States, and the "Made in China 2025" promoted by China are at the national strategic level to promote this goal. According to the CPPS technology framework system in Germany and the CPS technology framework in the United States, the industrial Internet framework to be constructed at the device layer should achieve "intelligent perception, network collaboration, agile response, efficient decision-making, and dynamic optimization."
Through the Industrial Internet is not only to solve the problem of remote collaboration, but more importantly, through the Industrial Internet can improve production efficiency, reduce costs, improve product quality and enhance the added value of products, and even through the construction of the Industrial Internet open platform can derive new Business model.
At the construction site, the use of 3D printing and construction robots instead of manual labor for construction workers not only solves the problem of labor shortage, but also improves construction quality and labor productivity. You can control unmanned construction machinery on-site construction through remote commands. Site leveling like "Vulcan Mountain" and "Thunder Mountain" does not require workers to perform on-site construction, greatly reducing the chance of cross-infection of workers.
Through the use of BIM and digital twin technology, the state of the building can be sensed in real time, providing a basis for operation and optimization of energy consumption. In the intelligent chemical factory, a large number of industrial robots can replace the operating workers, which can realize unmanned chemical factories. People directly direct the robots to produce through remote instructions.
Not every company has the ability to build its own industrial Internet, so often the head enterprises of the industry use their own advantages to first establish the industrial Internet within themselves, and then open this platform for other companies in the industry to form an industrial Internet platform. Such as aerospace cloud network, Xugong Hanyun, Sany root, etc. are typical representatives.
