I've had a quarrel with a client, and I admit, this is my first time.
It is said that the client is God, but I want to ask, what am I?
Yes, I'm just a designer.
And I believe that, in my career so far, misunderstanding, questioning or even difficult, will be accompanied by the gradual and powerful process of each site designer, and the injustice, again and again the pain, we are silently endure.
and in order to cater to the so-called market demand, slowly, we must learn to perfunctory, learn to flatter, learn the so-called flexibility. The work we have crafted as a child is being raped by those worldly things, and we are accustomed to it. We begin to lose our individuality, we lose our ideas, and we lose our ideals. We are insensitive, we lose ourselves.
When the so-called lofty ideals are in front of the necessities of the face of the embarrassment, perhaps, we mature. We gradually discovered that the so-called ideal is just bullshit, what we are doing is just a normal job. The bright appearance, gorgeous aura, hidden is a stubborn but helpless heart.
Earlier, I work a large part of the time is used to help the designers under a variety of difficult and incurable diseases, designers have not been manuscript, customer unreasonable requirements, I am a relatively flexible mouth and a humble head, all solved.
The so-called maturity, I came earlier than others. I knew that we were doing business, not art.
Remember that year, a big customer to do the traditional industry to the Internet, ask a so-called industry people on their behalf with our docking, and in the process of implementation of the project monitoring and follow-up. Saying that the customer intends to hire the industry to work in their own company, will be responsible for the formation of the operation of the project team, thus, in order to the master in front of his hands, the entire implementation process, the project to intervene greatly.
Since childhood, my parents taught me to be humble, I remember. At work, in the face of criticism and questioning of others, whether right or not, I am used to looking for the reasons for myself first.
However, in the face of the obstructive and truculent, I really angry, I had thought I fucking quit, picked the badge off the suit we walked downstairs, to see who is who to clean up who?
Looked at him that arrogant appearance, listens to his that one sentence macabre the speech, relies on oneself party A's identity, his arrogant, his those I do not want to mention the behavior, all insults my personality.
But, I still endure, I know, I can not in order to get out of their own evil and let the company for me to bear those caused by my loss. I only think he does not fix enough, the quality is shallow, I know, he has not learned that kind of people should respect.
Finally, the website construction project smoothly on-line, but he, also did not become the management of the operation team, this is something.
I was thinking, if one day I can form a team of my own, then the team of everyone on the shoulders of the drooping head, will become no longer humble.
And what is not expected is that the flash of the idea of that time, but it is confirmed in the years after today.
On the phone, in the past time and again with patience and after a compromise, in the face of the customer again unreasonable requirements, I finally chose to refuse. My reaction to the client was unexpected, which I expected.
Perhaps customers believe that party A to pay party B let the mercy is the natural, in the subconscious think Ye Party B, broke dare not rebuffed, I smell so bold party B make him frightened not shallow, hence and angry. I tried to save the situation for a while. Helpless and Furious, I showed a strong dissatisfaction.
The customer mercilessly hung up the phone, suddenly found the original chattering office unexpectedly silent, the mood is extremely complex.
I often wonder, as a design team, can we count as a service industry?
I remember the first article in the Open blog, "The nine major considerations before the business website design" mentioned:
How do designers position themselves? What is a designer? The designer is one kind takes the demand and the idea as the foundation, unifies the party a region, the profession characteristic, the current market price and own rich experience, gives the rationalization structure, the design, the operation, the promotion and the profit model suggestion, with the help of its own specialized knowledge and the skill, A career that perfects and implements a project.
We have done something that they want to do, but they can't do it, and we get paid.
A lot of people think, party a money, designer hands. I said, it's not a design, it's a social prostitute!
I think that both sides are equal, at least when I was a party, I think so.
But there are such people in life, they as the first party is superior, they can do whatever they want, since the cost of the money can give orders, you can think of people standing on the stand, want to let people lying on the bed, nothing can toss, so sorry, nightclub welcome you! We do not offer such services here.
I think, this kind of person, should learn to the person at least respect!
I used to position myself, set in with the existing team, I deeply understand that this may be a mistake, customer first may be a constant business law, but I still believe that even if we belong to the service industry, we do not want to serve those who do not know mutual respect.
About today.
As a team leader, maybe I was really wrong.
But as a designer, maybe I'm not wrong.
Know too many circles in the designer friend, also listened to too many times their helpless demands, finally I want to those who still suffer from grievances and depressed friends said: designers, please adhere to their ideals, and, lift your humble head!