Every month is inexplicably deducted 5 yuan text message fee

Jing Chu Network news (Chu Days Metropolis newspaper) (trainee reporter Liu Guangming bao) Hanyang ten li Pu residents leaf, never in the Postal Savings Bank has ordered "SMS Reminder" service, also did not leave any mobile phone number, but was the bank deducted a month 5 yuan SMS service fee. Mr. Ye introduced that, in 2005, he opened an account in the bank's 10-shop branch, and deposited thousands of yuan a year in social security fee. September 9 This year, he again deposited 5000 yuan in the branch, Passbook Printing records show: This year June, July, August were deducted 5 yuan "short buckle" fee. What do you mean "short button"? The branch staff explained that the "short buckle" is the SMS service charge, the customer who order the service will receive the SMS reminder when the account changes. But Mr Ye said that he had never ordered the service, nor had he received such text messages, and the cell phone number had not been left to the bank.　　The branch staff subsequently cancelled the service to him. Yesterday, the reporter and Mr Ye came to the branch again, asking for enquiries, except 6-8 months ago, had not deducted the cost. One staff member said, "Mr. Ye has cancelled the service and could not inquire about the previous ' short buckle ' record." Mr. Ye had to find the branch of a Li surnamed Lee Hall manager. He sent a query, the results show: The branch from this year April to August, the company has deducted Mr. Ye's 5-month message fee, a total of 25 yuan, and the branch has not been able to find the record of the SMS Service Application form. It is therefore certain that Mr Ip has not ordered this service.　　Li Chunli said that the service had been cancelled for Mr Ye, and the 5-month deduction would be refunded within two months. Reporter inquiry found that there are many people such as Mr. Ye. Why is this happening? Manager Li explained that there are two possibilities, one is the staff error, and the second is that some units in bulk handling the business, the householder is not aware of. He said that staff quality training would be strengthened to avoid such lapses, and that if the householder did not subscribe to the service, he could ask the bank for a refund.