How is 12306 app made?

"Guide" Railway 12306 development faced with complex situation, including ticketing system complex, outdated system, upgrade is facing great difficulties. In addition, some train tickets are not directly open to society due to institutional reasons.

The annual spring Festival is about to begin, the railway department of the official mobile phone purchase ticket client Railway 12306 yesterday also launched, began to provide passengers with train information inquiries and other services, but also increase the payment of PO buy tickets, refund, refund real-time to the account and other services, the current railway 12306 clients to obtain high network popularity Has entered the first place in the Apple App Store.

Related statistics, as of yesterday 15 o'clock in the afternoon, a total of 152,000 people download and use the railway 12306 mobile phone clients, 16183 tickets to sell train tickets. Compared with last year, the 12306 railways are now more open. Railway 12306 to the domestic ticket-grabbing browser to learn a lot, the launch of the mobile phone to buy tickets, choose a seat is a ticket-grabbing browser has done.

A long time with the railway 12306 people to deal with Tencent Technology, said 12306 is a large flow, high concurrency trading system, railway 12306 client research and development not only rely on the railway sector, but also by many social enthusiasts inspire, many domestic technicians to the railway 12306 made a lot of suggestions, including how to improve the railway 12306 user experience.

Why many social workers are willing to help the railway 12306 improve the quality of work, this has to go back to 2011, when 12306 Web site just on line, because the site page appears cottage, railway 12306 operating effect is also passable, often system crashes lead to not buy train tickets people in the net spit, railway 12306 Stand on the cusp again and again.

There are a group of programmers who can't buy a train ticket. To help programmers successfully book tickets to the 12306 website, it was suggested to set up 12306NG Open source project team and publish all the results of the project through this website, including source code, technical solution, various documents, etc. This site is also becoming a place for programmers to discuss, collaborate, and share with the project team.

One of the project sponsors is a well-known domestic electrical and technical director, which said that China's economy has shifted from resource contention to technology-driven, belongs to the era of programmers. Call on programmers not to complain, to change. Interestingly, the nonprofit community soon gathered ten thousand or twenty thousand programmers, and everyone was very enthusiastic about improving and attracting 12306 attention and lessons.

Participants in the project "University 001" revealed that 12306 people with the railway after many contacts found that the railway 12306 faced a complex situation, including some programmers have not considered the challenges: the railway 12306 ticketing system complex, Agent point all over the country, all with the old system, upgrade is facing great difficulties. In addition, some train tickets are not directly open to society due to institutional reasons.

Railway 12306 The biggest problem is the lack of passenger resources, but even if the lack of passenger resources to protect the user experience, no train ticket is no train tickets, there are tickets for everyone to rob. "University 001" points out that the plane ticket system has not encountered the problem of train tickets. This means that 12306 of railways must be improved, using social forces, to become an open system, not closed systems.

According to the "University 001" Introduction, "Railway 12306 before the struggle with the ticket software, the mentality is not open enough, now more open mentality, people buy tickets after the demand, the railway 12306 through large data, you can plan to do the train operation plan."

This may be the benefit of separation of enterprises and enterprises. Tencent Technology learned that the iOS App store's railway 12306 version is 1.2 (trial run version), the copyright belongs to the China Railway Customer Service Center, technical support for the Chinese Academy of Railway Sciences and the China Railway Technology Co., Ltd. Before restructuring, his immediate boss is his own person. Now there is a big difference between administrative relations and restructuring.

China Railway Corporation and the Ministry of Communications Relations, and China's three major operators and the Ministry of the Department of the relationship is very similar. Insiders say that, as customers are dissatisfied with China Telecom Service, complaint No. 10,000th is useless, but complaints to the Ministry of Industry will be particularly useful, telecommunications branch mister will personally stare. If there are bad complaints, the ministry will impose severe penalties on operators, including large fines.

For whatever reason, the benefits of a more open rail 12306 are obvious. A technology person to Tencent technology, the previous rely on manual brush Railway 12306 system, the time cost is very high. Now the user through the mobile end to the railway 12306 tickets ahead of time, the railway 12306 predict the user needs, can increase or decrease the train, so that users do not need to brush the system, the system load is reduced.

These people pointed out that the railway 12306 according to user demand increase or decrease capacity, similar to the C2B model of the electrical industry, that is, through the user's product requirements to improve the back-end products. It was also a bold attempt this year on the railway system. Rail 12306 can also effectively divert people by raising fares and increasing the cost of refunds.

Of course, the railway 12306 mobile end of the spring festival in the face of special conditions such as the use of the effect has yet to be tested, 12306 official website has been vaccinated, said "trial run, such as the problem of poor ticketing, please passengers understanding and timely choice of other ways to buy tickets."