Founder of Kyocera: "Love" is the best teacher to solve problems

Kyocera Founder/Rice Inamori (entrepreneur Business School for "it Times") It's important to love your work, if you can enjoy your work, like your own products, when the problem occurs, you will not be at a loss, but must be able to find the best way to solve the problem matter is "flammable", "flame-type" and "Spontaneous combustion type" three kinds.　　Similarly, people can be divided into three kinds: the first is the ignition on the "combustible type" of the person, the second is the ignition is not to burn the "flame type" of the person, the third is the burning of their own "spontaneous" people.　　To achieve a career, you must become a "spontaneous" person, in love with their work, must have a clear goal. Occasionally there are such people in the young, they believe in nihilism, always expression indifference, how can not warm up, and even to others cold water. It is difficult to meet such a person. In the enterprise, in the sports team, this "not burning type" person even if only one, the whole collective atmosphere will become depressing.　　I want my colleagues to be spontaneous, and they will burn automatically without ignition.　　Integration into the work of their own work, on their own products, if not injected into the deep love, things will be difficult to do well. "Work is work, self", separating "work" from "self", keeping both distance, is a popular view among young people recently. However, to do a good job, you should eliminate the "work" and "own" the distance between, to realize that "oneself is work, work is their own" degree.　　The two are inseparable. In other words, together with the body and mind, to all into work, keen to work, to achieve and work "total Life and death" degree.　　If you lack such deep love for work, you can't grasp the essentials of work. Soon after the creation of Kyocera, the "water-cooled duplex pipe" used to cool the vacuum tube of the broadcast machine was produced.　　Because in the past production of this kind of water pipe enterprises in the technical staff to go, so the order is sent to Kyocera.　　However, Kyocera previously only made small ceramic products, this water pipe size is too large (diameter: 25 cm, Long: 50 cm), with the old ceramic raw materials, belonging to pottery, but also in the large pipe in the small cooling tube, the structure is very complex. Kyocera does not have the equipment to manufacture such products, nor does it possess the relevant technology. However, as a result of the client kindness, I promised to the mission down. In order to do this product, we pay the ordinary people unimaginable hard work. For example, although raw materials use the same clay as ordinary pottery, but because the size is very large, it is very difficult to make the whole of the product evenly dry.　　At the beginning, in the process of molding, drying, almost every time there are dry uneven, dry first part of the phenomenon of cracks. Maybe it's because the drying time is too long, so I try to shorten the time, but the result is still not ideal. I used a variety of methods to test repeatedly, and finally came up with a trick, is not completely dry, still in the soft state of the product surface roll cloth, and then to the cloth blowing fogGas, let the product slowly, 1.1 point dry. But new problems arise. If the product is too large, drying time is too long, the product will be due to its own weight deformation. In order to prevent deformation, I moved a variety of brain. Finally, I decided to sleep with the hose.　　I lie down in the furnace near the temperature appropriate place, the water pipe carefully held in front of my chest, the whole night I slowly rotate the water pipe, this method of drying, at the same time to prevent the deformation of water pipes, and finally successfully completed a water-cooled duplex water pipe manufacturing task. Today, this earthy, inefficient approach is even annoying.　　But no matter how the times progress, the work of their hands stained with mud with oil this way, although no longer popular, but if the lack of enthusiasm, in the work, it can not from the bottom of the heart to taste the joy of that success, especially to new, difficult issues to challenge and overcome them. Pour love into a product in manufacturing, many times, the production rate (the ratio of qualified goods to all the inputs) is difficult to improve.　　At this time, the first step to walk into the scene, and then, with love, with humble eyes, the product carefully examined and observed. If you really listen carefully, the problem of the product or the malfunction of the machine will appear in front of you consciously. You'll hear whispers from products or machines that will help you find clues to the problem. It's like a wise doctor who hears the heartbeat and the number of beats, and immediately senses the abnormalities in the patient's body.　　In the same, listen to the product's voice, attentively observe the product detail, you can understand the problem and the cause of the mistake. Kyocera products are mostly used in the electronic field of small parts, to find the product problem is not easy. At that time, like a doctor always with a stethoscope into the clinic, I go to the production site always with a magnifying glass. My magnifying glass is composed of several lenses, which can be magnified 5 times times with one lens, and can be magnified 10 times times with two pieces. I often use this kind of magnifying glass to make a careful and careful inspection of the products made by burning.　　As long as there is a small defect, is unqualified products. If you find an unqualified product, you will hear the "crying voice" of the product.　　When you take a product completely as their children, full of love, careful observation, will inevitably get how to solve the problem, how to improve the yield of enlightenment. The process of manufacturing a new type of ceramic product is to first fix the raw material powder and then put it into the high-temperature furnace for sintering. General ceramic firing temperature of about 1200 degrees, and new ceramic to be at 1600 degrees of High-temperature sintering. When the temperature reaches 1600 degrees, the flame color is not red, in the observation of its moment, it will show a dazzling white light. When the molded product is sintered in such a high-temperature furnace, the product shrinks at 1.1 points. If the shrinkage rate is high, the size will shrink by 20%.　　This contraction in all directions is uneven, a slight error that becomes unqualified products. In addition, the plate-shaped new ceramic products sintering, the first is not this side up is bent over there, burning products like dried squid. ForThe question of why a new type of ceramics bends is not documented in any research literature.　　We have to make all the assumptions ourselves and then try again and again. In this process, we have made it clear that when the raw material is put into the mold and pressurized, the density of the powder is different because of the way the pressure is pressed above and below. The results of repeated tests showed that the lower shrinkage rate of lower density was large, which resulted in warping.　　However, although the mechanism of warping is clarified, it is still difficult to achieve uniformity of upper and lower densities. At this point, in order to see how the product is warping, we opened a small hole in the back of the stove, through this small hole to observe the situation in the furnace, to see at what temperature the product will bend, how to bend, it has any other changes and so on. Sure enough, as the temperature rises, the product will warp.　　We changed the conditions and tried it many times, but no matter how we improved, the product curled up like a moving creature. Suddenly inspiration came: "At high temperature sintering, as long as the product from the top of the pressure, it will not be up?" So we fired the fire-resistant heavy weights on the product.　　As a result, the problem was finally solved satisfactorily and the flat product was made. This example shows that the love that pours into work is the best teacher.　　When work encounters a dilemma and loses direction, it allows you to listen to the "whispers" of the product, help you find clues to the problem, and make your career a new take-off.　　Work in the Whirlpool Center in order to advance the work of a company or a team, no matter what you do, you need to have an energetic, central role. Such people will become the center of the whole people, like a rising air flow from the ground, will be involved in all the people, driving the whole organization to act together.　　I call them "people who work in the Vortex Center", like the people who take the lead and drive the people around to get the job done. No matter what job it is, it's hard for a man to do it alone.　　You need the help of your boss, your subordinates, and your people around you. However, if you are not in the center of the vortex, only in the whirlpool around to follow everyone around, it is difficult to realize the real fun of work.　　Let yourself into the center of the vortex, actively put the people around, you can taste the success of the work after the joy of feeling. There is always a person in an organization who asks him to do it, but he offers to do it himself.　　It is not only the older generation who will do this, but also young people who will summon seniors and seniors to come and make their own suggestions. If a young employee who has just taken part in the work has put forward: "Senior, the Chairman said to increase sales, today after work, we focus on how to improve, OK?" "If you can say that, he is the person who works in the Vortex center," he said. Dare to say such a person, not to show others, but really love work, there is a strong "problem consciousness." Only thisKind of person, have this kind of courage.