Keynote network Bu Wei: User experience monitoring of mobile internet

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May 20-22nd, 2011 The third China Internet Trading Investment Fair ("Net Fair") opened in the Shenzhen Convention and Exhibition Centre, the theme of this meeting is "expanding trade, promoting investment and innovating application".

The following is the keynote address of the vice president of the network Bu Wei speech:

Very happy to be able to share our service in Shenzhen, in fact, just the lottery link is very enthusiastic. In fact, mobile Internet, we see Analysys International, Innovation factory, we all speak a lot of focus on mobile internet. All of you here are focused on the hot spots of mobile internet, and what we are talking about today is more practical. Our theme is the experience of mobile Internet, we are now in the presence of all of you are engaged in mobile development personnel, we found that the mobile Internet when the user performance experience is how, how to understand? We all know that we are facing a variety of platforms for our products or application development, This is a kind of pressure and burden for the enterprise, for example, we today's microblog, or for now know, the application of the public reviews, on the one hand we want to use the new mobile terminal technology to change our products.

But on the other hand, how many people do we use when our products are open? Why can't these users use your service properly? In our actual service customers, there is a customer is Ctrip, Ctrip through the development of the Internet, he is in Android, Apple terminals, the use of very good. But Ctrip's CTU gave me important information, and he found that his app application, users in different regions, terminals, time and performance is not the same, our services to solve this application and confusion. In all areas of the masses, a variety of operators, the time period, our users access to our terminal performance is what?

When it comes to applications, we all use the ipad, in our service, there are CCTV, national television stations, this is our country streaming media platform, the domestic good news material spread to the whole country. Last spring, when our technical leaders found the very important phenomenon of our national leadership and government officials, they were already using new products, Comrade Changchun was using the ipad to visit. In this case, your site and the new application products, what is your performance? So for this application, we use browser adaptation, we have a variety of applications here, we do a simple test, such as Android, Apple to help users do the corresponding browser data.

We also have a customer is Tudou, he in the video industry very much in place. They are in the control of human resources, we know the company's testing process, we will take one to two people constantly measured, how did we do before? We have two engineers, today to install this machine into Windows, tomorrow installed according to, we can directly put the user's website and new open products on our platform, You can choose the resolution of the browser, such as some display effect, this will improve our website to do new products, perfect adaptation of the early requirements.

We actually want to show you that we're testing our own monitoring platform, like Android, Apple, we often play app platforms and we use different SIM cards.

In this case, what is the principle of the implementation of mobile monitoring? We are based on WAP site monitoring, we in various places throughout the country to decorate our access mode, our customers put forward a demand, because the mobile terminal applications more and more, he brings us what impact? We have started in Beijing, Shanghai, Guangzhou, Shenzhen and the national mobile hot cities, we deployed for Apple, Android and other systems applications. We will launch a variety of requests, the corresponding website, get the corresponding application.

If you are interested in understanding the application of your company development, the final show is how, you can contact us, we can help to do testing data services. In this monitoring principle, we can help customers get data statistics. To access the application completely according to the real effect of the user's mobile phone. We are in the application to customers, the real mobile phone in the link, in the end your application is the application of the network layer problems or application problems. We can give product developers more advice to help our site less detours.

This is our monitoring of the East Airlines movement, our monitoring of his problems, when the user inquires about the ticket, his performance declined significantly. A lot of things are not our ideal, we think his ideal of course to show to the customer, our customers in the process of accessing a variety of problems. To show the data to our customers, our telecom friends talk, many users think Symbian is an outdated era, in China Mobile daily analysis, are from Saipan, we are the only one in the country to serve his provider.

This monitoring, on the whole, can help our website understand our core applications, our technical staff is very cute, or our boss can not visit our site, we need a measure of standards, when not accessible, we should know which aspect of the problem. With this monitoring, we can find out what the user churn is and what causes the user not to use this site.

We are not familiar with the keynote network, we in fact in 2006 in the domestic market research, established in 2007 to now, is already the main provider of performance services, we found in the United States has two companies, because this service in the Nasdaq has been listed 6, 7 days of Time, We choose such professional monographs in the field of service. In fact, our work is to help our users, our users are websites and operators, can provide a better user experience to our customers. We have a lot of customers in China, such as Sina, Sohu, Sohu Weibo are we provide the corresponding services.

Everybody here has the electronic commerce, uses our service to be bigger, today's when, every guest, Taobao and so on, will use our service. Our website contains two parts, the first is our home page, our users visit E-commerce 7, 8 steps, he lost in which aspect? We give E-commerce a detailed analysis, we can improve the performance of E-commerce, this is our testing services, Network Expo also has our platform, We can provide free testing services. Thank you!

The network will be invited to include: Jingdong Mall, where customers Prudential products, Shanghai business, Yeepay pay, Pat Net, Kingdee friends Business Network, Tianya, Thunder, Youku, Sequoia Capital, Yi Ma online, pine wo Capital, with capital, Innovation Factory, China UnionPay, le cool companies to participate.