Kim Henge: The perplexity and challenge of enterprise communication in cloud computing era

May 31, the 16th China International Software Exposition, co-sponsored by the Ministry of Industry and Information technology, the National Development and Reform Commission, the Ministry of Science and Technology, the National Bureau of Foreign experts and the Beijing Municipal People's government, was opened in Beijing. Sadie Net full text live this meeting.

The following is a transcript of the speech by Kim Henge, Assistant President and Marketing director of Beijing 263 Enterprise Communications Co., Ltd:

Today is a very good day, soft Bo will be officially opened today. Today is also a special day for the health and health aspects of the individual that we all care about, and today is world No Tobacco day. Speaking of world No Tobacco day, academician Yuan Longping once said that smoking is actually good, and I personally cannot agree with him completely.

He said smoking has five advantages, the first advantage is the bridge of communication. The second is a lonely companion. The third is the source of inspiration. The third is the protection of tax. The five is proof of health.

In the human society, Communication has played a very important role, today I share with you the theme of enterprise communications in the era of cloud computing puzzles and challenges. We can say that communication is to communicate the implementation of the tools and means, we say that communication is not limited to people, but also between enterprises and enterprises, business and communication between people. In today's cloud computing has been so popular in the era, we encountered what problems, how to solve the following we gradually unfold.

First of all, we must understand what the enterprise communication is. Enterprise communication is the tool and platform of enterprise information circulation. We would think of fax machines, mailboxes, instant messaging, and if we were so narrowly defined by communication, we could say that the content and true potential of communication did not really play. In the enterprise, there is a large amount of information flow, including our OA system, ERP system will produce a large number of information, information systems and people, information systems and information systems, also need high-speed, effective, and compatible inheritance.

We talk about corporate communications concerns, there are several points we must pay attention to, the first is corporate communications and personal communications the biggest difference. The authenticity of software is a big problem, so a lot of software companies do is business-to-business business, if we say to engage in an enterprise communications industry how to understand it and the nature of personal communication in what place? Individuals need to call, businesses also want to call, individuals need to send e-mail, businesses also need to send e-mail. But the biggest difference is that the enterprise needs to manage, need to audit, need to integrate, under these premise, can have these characteristics of things, we call Enterprise communication.

We talked about whether enterprise communication is a hardware solution or a software solution. Historically, we have talked about the major hardware providers such as IBM, Oracle, and so on. With the gradual development of our software industry, we increasingly find that the hardware is only a solution to enterprise communication tools and means, it itself can not directly meet customer demand. Unless we have good software to land the means, in this case, we see the enterprise communication is the real landing and use. The operation and service of software are the things that consumers can touch and touch.

We can not deny that the real enterprise of a large number of communications, the enterprise's internal communication accounted for the total amount of communications and data storage 90%, we call, the vast majority of their colleagues to call, when we send mail, 90% of the mail in the enterprise internal circulation. Our external business Contacts only constitute the lifeblood of the enterprise economy, so in this environment, we should only focus on corporate communications within the application is limited. Once we talk about our corporate communications should be open to the outside, forming a global network of communications, we must pay attention to the Internet environment, cloud computing technology has brought us some of the major challenges.

In the enterprise intranet communication and storage, very simple, all of these are logical, very reliable, LAN will not have any problems. But once in the Internet environment, the entire operator's environment can not be controlled, in this case, how we can ensure that the user's normal access, how to ensure that all of our communications system is working properly, this is a very interesting topic.

Enterprise communication in essence should be a service, not only a platform built by a hardware, nor a software created by the environment, we say if the real proof of what the enterprise needs, we should be the direct application of enterprises, neither need to care about the hardware environment, do not need to care about the erection of software, Only bigger this, will make nearly 50 million small and medium-sized enterprises, without strong IT infrastructure and technical personnel, the real application of our high-quality, high-speed cloud computing system, so that our corporate communications can have a significant impact on the people's livelihood and beneficial impetus.

Cloud computing from the beginning of my career, I heard all people are saying that cloud computing first said ASP, and then become SaaS, along with these changes, we see is the concept of constantly in the update, manufacturers in Non-stop shouting. But the real cloud computing that actually landed is also in recent years. We talked about the enterprise communications industry, including the enterprise mailbox, enterprise instant Messaging and other fields, from the beginning is a cloud computing. Because we have to be on the Internet to meet the needs of the whole year, we are not unfamiliar with cloud computing.

Cloud computing's impact on corporate communications has advantages and disadvantages. We only have the right to face all the problems of our disadvantage, we have to solve the problem, so that cloud computing can be the rain, the benefit of the public. Generally speaking, we say in the front, the benefits of cloud computing?

Everywhere, readily available. Everyone's mobile phone has become the terminal of our communication, mobile phone is not only used to send text messages and phone calls, our mobile phone can also be instant communication, we can carry out a variety of communication tools. Moreover, all of these applications will be integrated into one interface, making our communication more handy. Through the important characteristics of cloud computing, we can pay on demand, price refining, saving into the guest. In the cloud, can be integrated applications and efficient synergy, so that our business communication is no longer the information we said before the situation will be greatly alleviated. The CIO of an enterprise can focus on the discovery and application of enterprise IT architecture value.

We will also find that cloud computing can also cause problems for corporate communications and the entire software industry.

Since it is cloud computing, it means that all communication is based on the Internet. The reliability of the internet is poor, our enterprise applications often require high reliability, not at any time problems, in the intranet is easy to do, but how to do on the internet, it is worth our thinking.

At the same time, the application of cloud computing will make the enterprise's key technology external, security concerns are real. We put money in the bank, is not more insurance, there will be no problem, but the fact that we have seen, there are indeed problems, including a period of time before the leakage of passwords, data leakage is that we must face up to the problem.

We are in the cloud environment, if the application of private agreements, will make information alone as an island, there is no way unicom. All the public agreements are relatively old, the compatibility between each other is poor, so that we want to make their real integration, information can flow smoothly is difficult.

Cloud computing must be a shared platform, we all use the same platform to do different things, even if we can customize different processes and forms, we can also find a factory platform personalization is poor. It is possible that on a private system, you want to make a small change is very simple, as long as the modification of more than 10 lines of code can be achieved. But in the cloud above, you have to consult with your service provider, this matter is not so simple. We can make our system more modular and coupling better, your entire personalized operation will be very difficult.

263 Corporate Communications for this understanding. We are a company engaged in enterprise Communications service companies, 263 mailbox Everyone is very familiar with our age, many people's first mailbox is 263 of the mailbox. Now we are more focused on business, we have been farming for 14 years, the use of corporate email, Enterprise instant Messaging, in the field of corporate communications, we have put forward to the industry to solve and develop understanding.

Enterprises must have a smooth enterprise communication, the need for fast and stable access, the chairman of the enterprise, General manager, no matter where, all need to send out all the information in the world a rapid flow, do not be all the black list, send the things each other did not receive, this is the most basic needs of enterprises. How to achieve on the product above? We need to have intelligent distributed systems, in theory, the Internet is everywhere, we have to deploy the Application Center, all over the fast access. We want to have a high quality operating environment, software is a service, the software itself is running normally, and the service itself because the Internet service can not enter, this service provider is still unqualified.

Our routing is controllable, so that all of our users in the access time without any problems, and information transmission can do long pass. In order to make us say these environments more reliable, more intelligent judgment, we need to let our client tightly integrated.

We can not deny that the LAN also has a lot of benefits, LAN communication speed, reliability is very good. At the same time, we have also taken into account in this regard, we can deploy the front-end Accelerator for enterprise communications, the front-end accelerator may be accounted for the enterprise 80% employees use, not through the Internet environment to access all of our application centers, we can through the accelerator in the local area network deceleration access, So that the enterprise's valuable bandwidth can be guaranteed. The transmission of nearly 90% data can be omitted and can be compressed.

Apple has made a significant contribution to the world, many times we will talk about a traditional Microsoft concept, our Chinese CTO is basically the development of Microsoft, we are said to be a system of training available, our current system is not only training available, We hope that this system will be able to be quickly used by ordinary consumers. We want to be able to deliver information anytime, anywhere, to solve the connectivity problems between information systems.

You can use our enterprise communication system on the mobile phone, send and receive mails, telephone, send text messages can, on any one device, as long as can access the Internet. In our product implementation, so that our data and our information from the unified background information flow. We have a unified front-end user client, so that users do not need cross-platform and cross software implementation. We have a variety of platforms, a variety of interfaces, so that our products can achieve any kind of platform, any one of the hardware users can be easily used. In the user's experience, we have to try to use households do not need to have obstacles, can be directly applied.

Security, the enterprise must want data integrity do not have any problems, do not lose data, do not damage the data, and the data do not want any unauthorized access. In this piece of product implementation, we believe that redundant backup archiving is a good solution, in data access, we have to take the transmission and storage of encryption strategy, to avoid the situation of the library off again. The interfaces we store and access externally should be separated and connected by private protocols. For many hackers to use simple password brute force method, we should set up an intrusion prevention system to ensure that all users password is safe and reliable.

Enterprises also need the user's permission is controllable, information flow controllable, I hope all the operation of traceability, we recommend the use of RCBA products, the actual application environment, our application should be simplified RCBA model, So that all the ordinary small and medium enterprises IT staff and personnel easy to use our enterprise communications system. At the same time, we said, for example, 263 Enterprise mailbox is the industry's first enterprise mailbox. The factor that we can take in this ranking is that we are controllable with the flow of information, and many measures are available to make our traffic in a controlled or controllable state.

We provide a complete, mining-able system. There has been a theft of corporate mailboxes, resulting in a major loss of enterprises, the final determination of the responsible person to use a complete, mining system to find out where the problem lies.

Service。 Since everything is a service, we can imagine that the enterprise must buy all your things when you need to be able to provide a good service, need complete real-time training and quick response and problem-solving after-sale. In this issue, we should first provide a professional team, so that all business is not a hammer sale, in the entire process of receiving services, can have intimate and meticulous service, any problem can be in the first time to respond. There must be 7x24 hours of service, we want to solve the problem, is all-weather, so the service should also be all-weather. Our service should be directly solved by the engineer.

We talked about it. In the new enterprise communications environment, enterprises need to be through the enterprise mailbox, enterprise instant communication software, SMS, voice and other information systems to integrate, so that the production efficiency of enterprises to play the greatest advantage.

SaaS has become the mainstream of society, software services outsourcing is also accelerating the development, in this environment, the traditional industrial structure in China, the enterprise structure 37 open pattern has changed dramatically. In developed countries, the ratio is reversed, with 70% of companies opting to outsource SaaS services to solve communications problems, and 30% to solve them in a self-built way.

China's industrial transformation is also speeding up the development process, 263 of corporate communications are willing in this enterprise transformation, for China's software enterprises to contribute their own strength, thank you.

(Responsible editor: The good of the Legacy)