I was in the promotion of the mail to see the Lenovo Treasure, a home video surveillance smart home products. After a deposit of 699 yuan, the application for a trial. Found that Lenovo in the attempt to smart home on the road, there are still many ways to go, especially the product experience.
From packaging to product abrasives, workmanship, the materials used in these basic Kung Fu, Lenovo did a good job, equipped with a special wall fixed base, a variety of instructions and warranty certificate complete.
Lenovo is looking for a company in Shenzhen, because it is an experimental product, packaging, in addition to detailed trial instructions, but also attached to the product owner of the micro-letter contact, easy to use the product feedback communication.
In order to help this product grow, the most valuable is to say that I see the roughness and lack of humanization of the place:
1, the installation needs to connect network cable.
Although the housekeeping treasure is supported WiFi, but the initial settings must first be connected to the network cable, if there is no network cable interface is not very troublesome, smart devices in the experience of a major trend is, as much as possible to allow users a key to set, simplifying the intermediate process.
2, set up only to support the IE kernel browser.
Follow the prompts to connect the network cable, and encountered other problems. The entire configuration process in Lenovo treasure a dedicated Service Web page, the configuration of the need to install a functional component, only support IE kernel browser, so that my MacBook Air is useless, can only turn out idle for a long time the ThinkPad out.
3, the iOS client can only view, can not do any action on the video.
Finally, the configuration OK, in the PC-side interface can see the interior screen, and through the operation of the button to adjust the camera angle.
Is it time to play with the really big smart part? Check your home video on the phone. installed, found that the housekeeping treasure iOS client is also very simple. You can see the screen in real time, but there is no button on the interface to adjust the camera angle. (after asking housekeeping service personnel, said that you can slide through the touch screen angle.) )
4, the camera adjustment, video download, can only operate on the PC.
5, the screen details less, color dim, real-time viewing has a delay.
Because the video content is stored in the cloud, the guard treasure's video picture is more blurred, the color and the detail are not very good.
6, real-time video load slower, to 3-5 seconds.
Remote access to real-time video, there is a certain delay, relatively long, there are 3-5 seconds.
7. The charge is not cheap.
In addition, the housekeeping treasure although is a tentative new product, in charge of some haste, the product itself retail price is 1088 yuan. At the same time will charge a cloud video storage costs, 7 days 50 yuan, 500 yuan a year, 2 years 900 yuan. According to this charge logic, if not pay, you can only real-time view, can not store video, in free for the king of the Internet service era, this charging strategy is obviously not very good.
Lenovo's positioning of this product is in real time to view the home situation, care for infants, anti-theft and so on, as in the intelligent home, this is a good entry point, but in the product integrity experience and sales logic, can put more open. Let the settings become simpler, mobile end experience with intuitive, video quality improvement, cloud services free, at least in these areas to improve, the product will be more in line with the needs of the new adopters, now the product is more like a closed doors out of the test products.