Netizens network "tanning" gradually become the trend, the emergence of rights-defending website

Netizens network "tanning" gradually become the trend, the birth of a large number of "rights", "fake" website

Today, many people in addition to 12315 of complaints, and businessmen argue, but also the day-to-day consumption of the "sun" on the net. From this, also derived a large number of activist website.

But the reporter survey found that many sites to "rights, complaints, anti-counterfeiting, 315 ..." As the domain name, but in fact not government departments. Although these sites have also played a role in exposing unscrupulous businesses, individual websites are suspected of fraudulent profit by exposure. Users of the post "tanning", but become part of the site with these resources and business negotiations for profit-making tools.

Business complaint

The website takes the exposure as the name of the money

"I am the Beijing XX Quality Protection Network, there is a report that your company's shoes contain carcinogenic materials, we will reprint to the Internet, you see how?" "Recently, a shoe company in Guangzhou Mister Mr. He reported to our correspondent that there is an activist website to publish a negative report on the companies in the name of his extortion."

Mr Ho told reporters that at the end of last month, the media had published a spot check report of the Guangzhou Quality Supervision Bureau, which mentioned that his company's viscose shoes contain biodegradable aromatic amine dyes, which belong to unqualified products. The results were announced, they seriously rectification, has been qualified.

However, just a few days ago, people claiming to be a beijing-based quality activist said to him, "We're going to reprint this story." ”

To reprint how not to find a newspaper, but find the enterprise?

Mr. Ho and their contact to know that the other side means to let him "spend money to eliminate disaster", want to blackmail.

Industry explosion

complain into the website management resources

"No matter what the complaint, it can be put on our website." Only by complaining more can the influence be formed. "According to a certain activist website staff Mr. Yu said, netizens complain is the main clue and resources of the website, also is the basis of the website to obtain the profit."

A network practitioners introduced, some small rights web site will be directly to find businesses to settle, seek ill-gotten wealth; sealed again did one, "anyway two days can do a good job, the cost is 50 to 100 yuan." "Another part of the site is to register a company named technology or network, or a functional department, and then open the website." Through the website to carry out the momentum, "borrow power", to obtain a certain economic benefits.

Suning Appliance Shenzhen Branch store chief Dinghongguo told reporters, in fact, the use of consumer complaints to blackmail he also encountered, "Su Ning certainly attaches great importance to consumer complaints, but they use false complaints reported extortion will not be ignored." ”

Reporter investigation

Many "tanning" sites have not been filed

"Qingdao XX company is a liar", "XX electronic distributor service very poor" ... Reporter yesterday opened a title "China 315 Complaints against the rights" of the website, home page published a large number of netizens complaints. Most of the posts on the Web page name the merchant.

"At present, domestic consumer rights to do complaints of the site at least 300, many sites received every year the number of complaints." Yesterday, according to senior network practitioners guide, reporters through the search engine typing "315 Rights Network", found immediately four hundred or five hundred related domain names. This kind of "rights", "complaints" of the website, basically contains all types of businesses, and set up various types of complaints window.

And the reporter inquiries and telephone verification found that very few rights to defend the site is pure public welfare, many for the operation of the company, has its special profit model.

In fact, according to the relevant laws and regulations of the Internet Information Service Administration (NO. 292 order), any website that is opened and operated in China must carry on the record operation of the network content provider on the Industrial and Information website (Ministry of Industry Official network). However, when the reporter in the Ministry of Web site verification, found that such as "China 315 Rights Network", "315 x Net", "315 complaints X-ray", "China Focus X" and more than 10 sites have not been filed.

The embarrassment of reality

Complaints for a long, no results post tanning to solve

New Express message a support network, "Tan" Mr. Li told reporters, because the formal channels, traditional complaints to safeguard the way there are high cost, complicated procedures and many other limitations, it led to more consumers were fooled to choose the network. "Once cheated by businessmen, find businesses, manufacturers argue no fruit, dozen phone complaints have no results, I directly to the network post, at least let others also understand my consumption experience." As a result, this post reply to a lot of people, then the manufacturers will soon contact me, it was resolved. ”

Mr. Li said that the network is an open platform, on the network, as long as the rights of the post is concerned, there is a click to reply may be answered. For a strong sense of responsibility of the business, the same can be done through the network with netizens to communicate, improve services, directly eliminate customer dissatisfaction with products and services, to create their own good reputation.

"Some consumer complaints have really been solved through the internet," he said. Li Zhuojun, director of the network communication Department of the School of Journalism and Communication, Wuhan University, also said that the information age, low cost, quick effect of the network does give the public a way to safeguard the rights and interests, the network has low cost, quick effect of the characteristics of the people are willing to use the network for consumer rights

Various statements

Consumer Council advocacy website "Edge"

So, why do these "activist" websites Dare to use "3 15" domain names? Many of the name of the website looks like the government sponsored, not afraid of the government to check it?

Guangdong Province Consumer council staff Song said, "3 15" did not go to register trademarks, there is no provision to say "3 15" only the consumer council only have the right to use, which is also a lot of websites dozen "3 15" complaints "edge" of the reason. Ms. Song reminded consumers to log in to "3 15" related sites, it is best to see the site has no business sector logo, lest deceived.

Lawyer

Most rights nets have no agency qualifications

Guangdong Kwong Lixin Law firm, a lawyer said that if the rights of the site to use consumer evidence to negotiate with manufacturers, and want to profit from this, in the legal two formed a kind of civil agency relationship; they need to sign an agency contract, but the relevant laws and regulations of China's industry and commerce, This proxy qualification is required by the State to identify, and most of the rights of the website does not have such civil agent qualifications.

"Of course, first of all your complaints to be true." Guangzhou lawyer Ningxiaoxian said, must pay attention to "network rights" is a double-edged sword, citizens in this way to protect their rights, but also must comply with the relevant laws, if deviated from the facts, causing harm to others, the victims can be through the law to safeguard their rights and interests. He said that for counterfeit illegal websites, businesses and consumers themselves should be eyes and carefully identified.

Industry

Extorted merchant may report

"From the provisions of the Law of consumer rights and interests, as a form of existence, a website with mass media nature can supervise the behavior of consumers who damage their lawful rights and interests and supervise the public opinion." "According to the Guangdong Provincial Bureau of Trade and Industry Deputy Secretary, the president of the provincial Consumer Council, Feng Junyong, the network related complaints are increasing, 2009 Guangdong Province Consumer Council system involved in the Internet complaints 2,319, compared to 2008 275% increase, the increase in the absolute number of large."

For the site to use some negative information extortion business, Feng Junyong said, the operators of extortion, can report to the Public Security department. He also said that the current network of regulation in the clear provisions of the law and regulations are slightly inadequate, in the future will strengthen the cooperation with the Administrative law enforcement departments, the Internet will be transferred to the relevant administrative law enforcement departments, the Consumer Council will actively promote the relevant legislation.

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"315 Complaint net" tort compensation 105,000 yuan

2006, in the "315 Complaints Network", appeared to complain about the production of Guangzhou Australian company, "white doctor" cosmetics have quality problems complaints. "White doctor" Aspect said, "315 complaints Net" to "will the website related complaint revocation" as the basis, let the Australian big company pay hundreds of thousands of yuan "the cooperation expense". Both sides sparked a lawsuit.

Later, Guangzhou Tianhe District Court found that the "315 complaint Network" is not the Ministry of Industrial and Commercial administration of the agency, nor authorized its acceptance of consumer complaints. The court found that the "315 complaints Network" without permission, unauthorized publication of consumer complaints on the internet is illegal. The court ruled that "315 complaint net" immediately stopped publishing false complaints, such as all infringement, compensation for the Australian large Company 105,000 yuan economic losses and apologize.