New Year's Eve Hangzhou departure to Chongqing: Mobile client and website 7 times times Worse

Source: Internet
Author: User
Keywords 12306 poor vote
Tags .net app block buy tickets class client customer customer service

Absrtact: One to the Chinese New Year, train ticket, is a people frown topic. Fortunately, the information technology developed, the network can buy tickets, but, in Hangzhou, Ms. Zhang, this time to complain is the official only designated Route 12306. 12306 is not a net

One to the Chinese New Year, train tickets, is a people frown on the topic.

Fortunately, the information technology developed, the network can buy tickets, but, in Hangzhou, Ms. Zhang, this time to complain is the official only designated way to buy tickets--12306.

"12306 does not have the website and the handset client?" When I checked the tickets, I found that the remaining votes on both sides showed different? "Ms Zhang reflects a" strange image "of 12306--the website and the mobile client show that the rest of the ticket information is different. The money reporter confirmed the discovery, is true.

To this, 12306 official response is that the online data for reference only, not responsible for aging.

New Year's Eve Hangzhou departure to Chongqing: Mobile client and website 7 times times Worse

Ms. Zhang's hometown in Kunming, she wants to buy the New Year's Day Hangzhou to Kunming ticket.

Yesterday, more than 10 o'clock in the morning, the reporter first to Hangzhou to Kunming K739 train for inquiries, it was found that the official website more than mobile phone ticket more than one times.

January 1, 2015, K739 Times, 21:58 from Hangzhou, mobile phone app show "Hangzhou to Kunming" more than votes: No seat 87, and the official online show more than 142 tickets: no seat.

Then take the K253 train as an example, or New Year's Day, Hangzhou to Hankou, mobile phone app rest ticket: Hard seat 111, no block 120, and the official online display: Hard seat 186, no block 182.

For another date, the gap between the votes is even greater, reaching nearly seven times times. Last night 10:58 P.M., reporter inquires, New Year's Eve (February 18, 2015), Hangzhou to Chongqing K1245 train, mobile phone app show more than tickets: Hard seat 105, no block 186 Zhang, and the official online display: Hard seat 784, no block 555.

In Hangzhou, so is the return to Hangzhou. 8 o'clock last evening more, reporter inquires, lunar (February 19, 2015), K8371 Nanjing back to Hangzhou train, mobile phone app show more than tickets: Hard seat 63, no block 62, official website shows: Hard seat 159, no block 62.

By comparison, some of the remaining votes for high-speed rail and bullet trains also have gaps, but most agree. Last night 8:30 P.M., the reporter inquires, the Year of the year (February 21, 2015), G7674, mobile phone app show more than a ticket: business seat 20, first-class seat 28, second-class block 30, the official website shows, business 20, first-class 28, second-class seat 90.

12306 official saying: For reference only, not responsible for prescription

They are official figures. How many more tickets are there?

Yesterday, the money reporter contacted the Chinese Railway Customer Service center through 12306 telephone. "The online (including the mobile app) is for your reference only," says the worker, 1139. Actual more than the ticket to the online display, there is a delay, in the end there is no, buy only calculate. ”

As for the gap between mobile apps and Web sites, staff members said they were not clear.

The money reporter consulted an industry insider, who believes that this may be related to the seats distribution of a train. "Mobile phone app shows more than seats, it is likely just the station station ticket sales, and 12306 Railway customer service online display, it is likely that the train all the shared seats." ”

The person told reporters that every year during the Spring Festival, in order to ensure that the main direction of the train return passengers can buy tickets home as far as possible, the railway department will be based on the flow of returnees in advance to make a seats distribution plan, and in the type of ticketing, also divided into several types, such as "station ticketing" and "

Simple understanding is: Station ticketing, clear a certain time period designated a station for sale. A shared ticket means that all stations are fairly snapped up. Generally, the total number of votes will exceed the station ticket.

The Money reporter also noted that in the 12306 official website Disclaimer, there is such a sentence: "This site is responsible for the information on this site audit and update, but not on the timeliness of information, accuracy and service function integrity and reliability of any obligation and liability." ”

Can't buy a ticket may wish to try to start

Yesterday evening 8 o'clock more, reporter inquires, January 20, 2015, K1271, Hangzhou to Chengdu, 12306 sites show more than 200 tickets and ticket. K1271 after stopping Yiwu station, Jinhua station, but this day, Yiwu to Chengdu, Jinhua to Chengdu has shown no ticket to buy.

The same day, Z176, Hangzhou to Harbin, the site shows the remaining votes: Hard sleeper 82, hard seat 1, ticket 62. If from Z176 from the Haining station, then the rest of the ticket only 2 hard sleeper.

"This is the typical station ticket, the purpose is to ensure long-distance passengers to buy tickets." "Industry people suggest, can't buy ticket, might as well change a starting point, such as buy departure ticket is a good choice."

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