Poly-Mei Excellent product said and do not like, customer service refused to return fake goods

Poly Beautiful Product said do not differ: suspected counterfeit goods customer service still refused to return

"TechWeb Report" July 28 news, in response to today's media coverage of the third party watch merchants "Cheung Peng Heng Industry" suspected of selling false, Poly beauty products issued a statement said for the purchase of "Cheung Peng Heng Industry" store goods consumers, will provide unconditional return services. But when consumer Mr. K to customer service to return, but encounter customer service refused. Customer service has repeatedly claimed that "fashion luxury" shops sell authentic goods, and refused to return.

According to the information provided by Mr. K to TechWeb, its participation in the evening of June 17, "famous special selling" activities under the single from the third party shops "fashion luxury" bought a pair of Burberry brand watches, poly excellent products in the order below the prompt "This order is authorized by fashion luxury goods and official shipments."

And according to media exposure report content, in poly United States good product June 15 began that round of famous brand special sale, Armani and Burberry these two brands behind is Cheung Peng Heng Industry.

"In the Poly-Mei product June 15 that round of famous special selling, shoes Powertex sell the first column and the second column position, is to give two of the so-called ' net-minimum ' and ' official authorized authentic ' brand--armani and Burberry. And hide these two brands behind, it is Cheung Peng Heng Industry vest. "But who is the fashion luxury?" said the report. Customers can not get more information, even if consumers find fake problems, and the after-sale feedback to the United States official hotline, the United States official hotline will also pass the information to the suburbs of the residential building, and then by ' Claiming that Poly-mei excellent products ' Cheung Peng Heng Industry Customer service staff to the customer call back. ”

In addition, Mr. K in the delivery of goods to express the relevant logistics information, can not inquire to the shipper's name, company and mobile phone, and the earliest merchandise logistics records show as Tongzhou, and by the media exposure of Cheung Peng Heng Industry is located in the outskirts of Tongzhou not far away. And in Mr. K and the official customer service communication, customer service throughout the product as a genuine, and said "fashion luxury" is not "Cheung Peng Heng Industry", but do not have any evidence to prove.

Poly-Mei Excellent goods Express

For negative news, Poly-Mei Excellent products timely reflection, gave a positive response and treatment methods, but unfortunately, still cover, cover the United States and not to achieve the relevant commitment, Poly-Mei only recognized the platform "Cheung Peng Heng Industry" exists, and for "Cheung Peng Heng Industry" and "fashion luxury" relationship is very secretive. To be sure, poly-American Excellent products in the beginning of the June 15, the round of famous sales, there are more suspected fake goods were issued. We still need the Poly-American products after a thorough investigation to give consumers a more sincere explanation and solution. (Anton)