Shampoo NET buys 8 bottles only 3 bottles for authentic

Absrtact: Together to create a high-quality life, welcome to the weekly quality report. Shampoo, although it is indispensable in our life necessities, but usually we may rarely notice the quality of shampoo problems. However, this period of time in Beijing Xie

Together to create a high-quality life, welcome to the "Weekly quality report." Shampoo, although it is indispensable in our life necessities, but usually we may rarely notice the quality of shampoo problems. But this time Beijing's Ms. Xie began to doubt her new bottle of shampoo, she thought the shampoo was a bit of a problem, and she had the suspicion that she would have the symptoms of a scratchy scalp every time she washed her head recently. Look at the reporter's investigation.

Body】

Xie in Beijing recently always felt itchy scalp, she said that she now do the most action is scratching her head, and the itch on the top of her body uncomfortable, restless.

"Same period" Ms. Xie

is very urticant, 24 hours a day itch, sometimes itch is to sleep will be scratching, can't sleep. In public places also quite humiliating, always in there scratching, is itching, very itchy.

Body】

At first, Ms. Xie thought her body was having problems, but a few days later a friend of hers had been in her house for a few days, even the same symptoms of itchy scalp, two of people in simple communication and analysis found that they are in the use of Ms. Xie's newly bought a bottle of shampoo, began to appear this kind of itching symptoms, This has made Ms Xie suspicious of this bottle of shampoo.

"Same period" Ms. Xie

Then since use it began to itch, and it is not my own person, I have a few days ago a friend to live with me, she used the product she also itch, so certainly not just me a person's problem.

Body】

Ms. Xie told reporters that this bottle of shampoo she bought from the internet not long ago, since the use, began to feel very uncomfortable, in addition to itchy scalp, every time after washing hair, there will be similar symptoms of skin allergies.

"Same period" Ms. Xie

Then there are times when you're done, and there's a rash around your neck when you start using it, and that's where the parts of the body that are close to your hair will start to get a rash.

Body】

Ms. Xie said she used all this brand of shampoo, there have been no similar symptoms before, and this is the first time she bought shampoo from the internet, so she suspected that she might have bought a fake, in order to verify that Ms. Xie online purchase of this bottle of shampoo is really fake, the reporter called the Company's customer service phone.

"Same time" P & G Company customer Service telephone interview

I'm sorry to hear that. Miss, then according to the information you provided, this bottle (shampoo) You inquire is not produced by Procter and Gamble, it is not recommended that you continue to use.

Body】

Ms. Xie told reporters that after she stopped using the bottle of shampoo, the symptoms of her scalp itch disappeared and her life finally returned to normal.

In the course of further investigation, the reporter found that because of shampoo quality problems or improper use caused by physical discomfort and other problems are not uncommon, and some patients are more serious symptoms. Zhang, of Peking University, told us that she had once had a strange patient. In the hot summer, the patient is covered with scarf to look for her doctor.

"Concurrent" Zhang, associate professor of cardiovascular research, Peking University medical Department

When I opened the scarf, I saw that there were some different sizes of red knots on the face, then asked her, she did say yesterday took a shower, and then washed her hair, probably after a period of time, there was a rash, she also felt very strange, but this morning is particularly obvious symptoms of chest tightness, So I came to see it.

Body】

The doctor found that the patient's rash appeared not only in his face, but almost throughout his body. After analyzing the patient's previous experience and combining other factors, Dr. Zhang thought the patient's chest tightness, rash and other symptoms were probably caused by shampoo.

"Concurrent" Zhang, associate professor of cardiovascular research, Peking University medical Department

Later considered or an allergy caused by chest tightness, allergic reaction is more serious, that is, chest tightness, a rash, corresponding to some treatment, some of the corresponding symptoms disappeared. Later, I also asked the patient, she said that the shampoo is a brand used before, but the source is different. Before she usually in the more formal supermarket to buy, later on the internet to see the same brand of such a shampoo, he felt that the price has advantages, but also to deliver home, she chose such a paragraph, did not expect the first time to use the words appeared such a symptom.

Body】

And reporters on the internet to do the relevant investigation found that many consumers have said that they have bought counterfeit shampoo online, and some netizens complained that with this fake shampoo will appear hair dry, astringent, head itching and other adverse reactions.

In the survey, we noticed that quite a few consumers reported that most of the fake shampoo they had encountered was bought through the Internet, and in order to prove it, the reporter surveyed some of the shopping websites that sell shampoo.

Reporters from Beijing east, a shop, Taobao and other online shop bought 8 bottles of shampoo. Through the shampoo of 400 customer service telephone verification found that 3 bottle confirmed as counterfeit, 2 bottles can not confirm the authenticity of the remaining 3 bottles for authentic.

The reporter then with some taobao sales of shampoo merchants made contact, in order to prove that they sell the shampoo is not counterfeit, a sales of shampoo business told reporters, you can scan the way the product bar code to prove these shampoo really they say authentic. And when the reporter and this shampoo of the company to contact, the company's customer service staff said, the commodity bar code is not the ability to identify the authenticity of products.

"Concurrent" Shampoo production Enterprise customer Service personnel interview

Bar code is only convenient for businesses to manage goods or used for clearing, this can not be used as a basis for distinguishing between true and false, because the phone software database is complete, whether accurate, we are not confirmed by the relevant, so we recommend consumers, using that mobile software to scan. The information scanned is not necessarily accurate.

Body】

When the reporter asked another business they sell shampoo whether Fidelity, the merchant told us that they sell shampoo, not the original production, but belong to "deputy Factory fidelity." Reporters cross-examine "deputy factory Fidelity" meaning, the merchant explained that is not the brand owned company production, is the company authorized or commissioned by other manufacturers.

And when the reporter continued to ask, in the end there is no so-called "auxiliary factory Fidelity" Shampoo, the customer service staff gave such an answer.

"Concurrent" Shampoo production Enterprise customer Service staff interview

I don't know what that means. Then if you determine this side of the product you purchased is not our products, you can report to the local government departments, or with the website customer service for consultation, then we will record your feedback information, if the government departments need, we will cooperate with the Government's anti-counterfeiting work.

Body】

After a survey, we found that some of the online sales of shampoo is counterfeit products, then, where do these fake shampoo come from? Jiangsu Province Xinyi Drug supervision and public Security law enforcement departments cracked a case, for us to uncover fake shampoo mystery.

To understand the ins and outs of the case, it has to be said last April that Xinyi, the FDA's law enforcement officer, caught a suspicious man selling fake shampoo in a van.

"Concurrent" Xinyi, deputy director of Food and Drug Administration Lu Fangjiang

The suspicious man in the Gou police station to tell us that he and his wife in our city in a shopping center, operating two façade room, while his wife in Taobao opened two shop, the entity shop and this shop at the same time the sale of these low-cost cosmetics.