Shop No. 1, chairman of the shopkeeper Tesla driver delivery

8 Guinness World Records, Tons of Free Goods, 50 Top 50% Off All Charges - Throughout July, E-Shop 1 is in its 6th Anniversary. July 11 is the 6th birthday of the No. 1 store. The chairman of the No. 1 store delivered the delivery ticket to Tesla customers and interacted with users to celebrate the 6th anniversary of No. 1 store.

Figure 1: No. 1 shop chairman Yu Gang will be delivered in the car into the order

Working at Riverside Boulevard, Pudong New Area, Shanghai, Miss Zhang was lucky enough to become the "Number One" on July 11. At 10:30 am, Miss Zhang received the parcel delivered by the chairman of No.1 store in Yugang. It is understood that Miss Zhang was lucky enough to become "No. 1", not only because her order was delivered on the same day, 7.11, more importantly, from the No. 1 shop in 2008, she has been using the No. 1 store to date. In the exchange with just, Miss Zhang revealed that most of their daily necessities are purchased in the No. 1 store, many of my colleagues around the No. 1 store is also a loyal user. After signing the order, Miss Zhang and Yu Gang jointly annihilated the 6th birthday candle of No. 1 shop and shared the cake. This scene so Miss Zhang's colleagues envy, have approached camera. Subsequently, at the just invitation, Miss Zhang and her colleagues to experience and take the Tesla.

Figure 2: No.1 store chairman Yu Gang just celebrates with users

In the face of these companies to accompany the growing number 1 shop all the way to senior users, just seemed a bit excited, he said: "July 11, in terms of the No. 1 store is a very special day today 6 years ago, Shop No. 1 With its dream come true! Since its inception in 2006, Shop 1 has been working hard to provide every customer with a one-stop online shopping experience that families need. 6 years of growth can not be separated from every customer's support and love! We will also be firmly on the path to being the best customer in the industry! "

It is reported that No. 1 shop on July 11, 2008 formally launched, has gone through a full six years of development history. Up to now, No.1 store has become the largest B2C FMCG in China with nearly 70 million registered users, more than 18 million mobile registered users and more than 4 million kinds of online sales, covering food and beverage, fresh food, Imported food, beauty care, clothing shoes, kitchen cleaning supplies, baby products, digital mobile phones, household items, home appliances, health care equipment, computer office, jewelry bags, sports outdoor, gifts and other 14 categories.

"The Best Customer Experience in the Industry" has always been the goal of No.1 store. The chairman of the delivery in person, also fit Shop 1 focus on everything you can to enhance customer experience links and details. According to reports, the No. 1 store every week there is a business review of the business review, the first half an hour called VOC (voice of customer), specifically to listen to the customer's voice. During VOCs, all customer experience metrics and customer experience surveys are summed up. Even, it will play the recording of customer complaints directly, so that the company management clearly understand the existing problems. The No. 1 store all the executives, including just to do their own regular "day warehouse," "one day delivery" and "one day customer service."