Specific treatment of the way, and advised her to call the police

Recently, Jingdong Mall customer, Ms. Du found that her account was stolen shopping, she contacted customer service to the stolen orders intercepted, the goods are still sent to the consignee of the order. Yesterday afternoon, Jing Dong staff said that she would contact Ms. Du to handle the matter and advised her to call the police.

Ms. DU said that on July 28, she logged into her own Jingdong account, and the system displayed multiple password errors. She immediately contacted customer service Reset password, found that the account was stolen, the number of thieves with their balance in the purchase of two pairs of sunglasses, a total of 398 yuan.

"I hurriedly let customer intercept this order, customer service said order interception success, in two or three days can give me a refund." But July 31, Ms. du once again login account, found that two pairs of sunglasses have been Shanghai Baoshan a "Mr. Li" sign.

Jingdong Mall staff confirmed that the July 28 has been stolen orders to intercept Ms. Du, but Ms. Du was stolen account orders for Third-party businesses to provide, resulting in the interception of orders when there are problems. The staff member said that the senior customer service will be contacted with Ms. Du to inform her of the specific treatment and advise her to call the police.