The net buys the low price cosmetics unexpectedly is the empty bottle

Northeast Network March 15 News of Harbin residents to Harbin Daily, she reflected in the online low-cost buy a bottle of cosmetics, can receive the goods opened packaging found, spend 96 yuan money unexpectedly bought an empty bottle.

According to Ms. Zhang, 6th, she saw a low-cost online cosmetics information, and then logged in the "dyed makeup network." See oneself used a brand of eye cream dozen 35 percent sales, only sell 88 yuan and 8 yuan freight, then bought. 11th, she received the mail, opened the package to see, the box is only an empty bottle. She immediately login to the website, find a customer service phone, can make many calls always no answer. Found on the website "returns" area, is not open. She found on the packaging that the merchant left the Beijing phone, she dialed the past, the result of this number has ceased to use. The site does not have a service like Alipay, her money has been crossed, but the business is not found.

Harbin Consumer Association, said last year, the department received hundreds of of complaints about online shopping, the net purchase belongs to the shop, because the merchant or far away, or difficult to find, once there is consumer disputes, consumers often difficult to protect the rights. The relevant person reminds, when the net buys, the consumer must be cautious, chooses the goods to pay or the trading platform to provide the payment method with the third party safeguard function as far as possible.