Wang freely on behalf of Zealer issued an apology statement "full text + video"

Zealer today on the sidelines to make an apology statement, for the hammer T1 mobile phone evaluation issues, and said will stop the phone manufacturers advisory services, and in the future evaluation of the identification of stakeholders, but maintenance services will continue ...

Hello everyone, today's video is not related to the test. Before zealer into the next stage, I hope to give all the care of our friends a serious and honest account. The August 27 live debate, whether for Zealer or myself, is an unprecedented challenge. The original purpose of the video debate was to openly and transparently explore the problems of T1 products as well as the Zealer test methods, and also the audience to the truth. But unfortunately I didn't have much chance to fully express our views.

In hindsight, we found ourselves in a huge trap of thinking-we've been trying to avoid rethinking ourselves by proving other people's problems. Unexpectedly forgot his own beginner, forgot the Zealer existence value and the mission in the end is what. Until we realize that changing and improving ourselves is the most important thing.

So the most important thing in today's video is that I, on behalf of all the members of Zealer, sincerely apologize for all the mistakes we have made throughout the incident.

First, we apologize for the technical errors and language errors in the T1 assessment video, for example, the internal switch of the fuselage, LOGO process, electrostatic protection description, it will make the understanding of this product has a serious deviation, for a professional team to evaluate, such errors should not appear.

Secondly, we want to apologize for the imprecise and misleading of video footage. Video on the visual angle of the conclusion is based on the test results of darkroom, in the material shooting priority to take care of the beauty of the shot, ignoring the rigor. Zealer's evaluation video as a more serious content of the video footage in the way, should be the maximum guarantee of the expression of rigor rather than visual beauty.

Thirdly, I would like to apologize to all the friends who have always supported Zealer, we have always given our greatest tolerance and support on the road of Zealer growth, but we have not been able to remember our mission in the whole process, and we have not achieved our expectations.

Finally, as the head of the team, I would like to apologize to every member of the Zealer, who have made great efforts both in the process of evaluating production and in preparing for the debate, but my poor performance did not fully express everyone's efforts, leaving Zealer with a huge loss.

However, the most distressing thing in the whole incident, or the loss of Zealer "credibility", which is the foundation of our existence, summed up, the voices of discussion around in several aspects.

First: "Objective, independent, third party"

Since the birth of Zealer, these three labels have followed us closely. When we accept the financing of mobile phone manufacturers, we feel that we do not deserve to carry these three tags, so today we decided to take them off.

We can guarantee that, in the future evaluation, measured is the objective real data, the evaluation must be a zealer attitude evaluation. At the same time, we will be in the prominent location of the site to add a "stakeholder" description, to explain the situation of Zealer investors, the video will include the same content. I firmly believe that as long as we follow the direction of determination, one day, objective, independent, third party will return to Zealer again.

Second: On the Advisory

2013 Zealer to carry out advisory services in the original intention is to be able to the user's perspective, to help manufacturers in the market before the discovery of deficiencies in the product, but also hope that our product recommendations can have a substantive embodiment.

However, as we have come to this day, our voices have proved that our past decisions have been ill-conceived, and we have decided to stop the consultation service from today onwards. will continue to be carried out in a free form, or no longer to start, to be decided at a later date.

Third, about fix

FIX This business, we will continue to purchase the market through legal channels the best quality accessories, because our purpose is very simple, is to provide users with reliable quality service.

The above is the place that zealer to change after experiencing these, but zealer the goal of reducing the essence of science and technology will not change! Whether it's fix, ask, or the upcoming Zealer LAB, this long-term goal will be closely related.

The reputation of a brand is definitely not formed overnight, the same, the accumulation of credibility is definitely not an overnight. Next, we will focus most of our time on improving our own problems. Hope that in our efforts to make zealer more open, transparent and humble.

We lost the debate, which was accepted at the moment I walked out of the studio. Although we lost the debate, we didn't lose the future. To the present stage Zealer, the T1 body objective existence question, already far surpasses our concern scope. Once we planned to update a few more videos, we wanted to have a period of recuperation, for the coming new phase, but now it seems that we need to advance the plan, and I hope to be with our team, to sum up the experience we have learned during this time, to listen to their voices, to reflect on myself as a decision maker, Flaws in personality and behavioral patterns, explore the space that we can improve as a team in execution.

This is the most serious crisis of trust that Zealer has experienced since its inception. People always have the right to question and retain opinions, so please do not believe what we say today, time will be the best proof.

Soon, we'll start again!