Weifang Unicom vigorously implement "first-line work law"

Source: Internet
Author: User
Recent news, Shandong Weifang Unicom vigorously promote the "first-line work Law", at all levels of staff with their own work, with the problem roots, with emotional in-depth staff, in-depth customer, participate in production and operation activities, understand the first-line situation, and constantly improve the analysis of problems, problem-solving ability. This April, the company from the "into the spring, into the grass-roots" practice, and constantly enrich and improve the "front-line work law", in accordance with the requirements of the first line of work law, strict implementation of all levels of personnel, to the grassroots level with the grassroots staff to carry out, implementation, promotion work Through with the grassroots staff to visit customers, handling business, handling customer complaints, loading and repairing machines, more close to customers, understand customers, participate in community marketing, production and management analysis, participate in network monitoring and computer room on duty, such as telephone and business department specific work, timely grasp of grass-roots market trends, network quality, customer perception and other primary information, achieved in the work more close to the grassroots and market reality, in practice to test and verify the actual effects of policies and measures.  The company advocates that everyone is good at discovering problems, solving problems in a timely manner, summing up experience, improving service, management and support level, so that the superior policy can be implemented in the first line, the first line of problems can be solved in time. It is reported that Weifang Unicom leadership at least grassroots 4 days a month to explore market rules, summing up work experience, strengthen guidance, supervision and implementation. Leading to the first line to participate in production and business activities as a system, long-term adherence.  The company also paid special attention to the hard environment, difficulties and problems of more units, listen to staff advice, to help grassroots and staff to solve practical problems. (Nielli people posts and telecommunications)
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