With the popularity of online shopping, the prepaid card of the electric dealer also becomes the prepaid card product that the consumer often uses. What many consumers do not know is that most of the prepaid cards of these electric dealers have been set up with a "lifespan". For expired prepaid cards, if the rules set by the electrical contractor, such as the expiration of a certain period of time, can apply for "extension", if the expiration of the same time, the electrical business requirements of the extension of the application period, it is completely ineffective.
Why should the electric dealer set the expiration date for the prepaid card? Is such a rule lawful and reasonable? With a consumer who has expired prepaid cards, will the money be wasted? What about damaged consumers?
When Mr. Wang tidied up the house, he found a 300 yuan prepaid card, not remember how long, he just had a few books to buy, so login Dangdang to make the card activation and binding. It turned out that the card had expired.
See the prepaid card using the rules written in "to be used within the validity period, expiration will expire." Mr. Wang was rather disappointed. When the prepaid card is valid for three years.
"Food needs to be valid for an understanding, what is the validity period of prepaid card?" "He said he could not understand," the money to buy prepaid cards has been spent, is not the equivalent of saving the money in the card? Now there is no way to use, it is ridiculous. ”
Prepaid card that will expire
Dangdang "Prepaid Card Expired" situation is not an example. The reporter saw other electric Dealer website all is selling similar prepaid card, to use the period also to have different request.
For example, shop 1th prepaid card and Dangdang different, 1th store refers to the "validity period" (three years) refers to the card amount to recharge into the account time limit, and prepaid card recharge into the account, there is no validity, can be used arbitrarily.
This rule is more "humane" than Dangdang. However, if there is a careless user, or may leave the card elsewhere, resulting in missed validity period.
Is the so-called "expiration date" of the electric dealer's shopping card really necessary?
Baidu search for "prepaid card Expired" keyword, will find that many users have similar experience, the "Electric dealer prepaid card expiration is frozen how to do", "prepaid card expiration can be postponed" and other doubts thrown to the network solution.
In this respect, Dangdang Purchase Sales department's reply is: When the prepaid card expires three months, may apply for the extension, after the extension is one months valid. Each prepaid card is provided with only one deferred service and cannot be operated when the prepaid card expires again. Furthermore, if the prepaid card expires for more than three months and cannot be postponed, only the equivalent amount of the voucher (restricted to purchase of the proprietary commodity) can be applied for a period of 1-2 months.
Dangdang Mining Sales Department customer service personnel said that the validity period of three years is the electronic commerce industry rules, but also the company's policy requirements. The same is true of other electrical dealers. Customer service personnel also said that when the prepaid card is valid for only one year, is later postponed to three years. The reporter also dials 1th shop customer service personnel telephone, asks why to set three years of use time, the other side's answer is also "the company stipulation".
"Expired" brings additional revenue
Why do electric dealers like to sell prepaid cards? An insider at a vertical electric trader told The Beijing News correspondent that the dealers were willing to sell prepaid cards because they could pull the sale ahead of time. "is equal to say in advance payment, the user has not picked up, the funds have already reached the account, for the company is of course a good thing." ”
It is true that some users will take the prepaid card off the stage and not know that it can be postponed, the person said, and the electric business enterprise has received this part of the "extra revenue" for the prepaid card sale.
Asked why the prepaid card was set to expire, the person said: "It's not just the electricity dealer, it's the retailer." "A certain amount is prepaid and then required to be spent within the validity period, in many industries." In the communications industry, every month mobile Internet traffic packets whether or not you spend the end of the month is not the same deduction? ”