Property management involves a wide range of tasks, strong policies, complex technical applications, and a large amount of daily management workload. Traditional manual management methods will greatly increase management costs. How can we reduce costs, improve efficiency, and realize the transition from traditional extensive management to scientific management? More and more property management personnel are aware that implementing centralized management and resource sharing of property management through remote access is the only way for property management companies to implement informatization.
Application Requirements
ERP and property management software are the primary choice of many property management enterprises in information technology. These application software systems bring great management benefits to the company, but also bring about another tricky problem: the gap between the headquarters and branches in information level is further expanded, this has led to the "information islands" phenomenon. Many property management companies that have certain strength apply ERP and property management systems to their headquarters. Most of these applications are C/S architecture and are LAN internal application software, unable to be directly used by branches, leading to problems such as the inability to share important resources, the inability to integrate work methods, and the inability to improve work efficiency, which greatly reduces the value of application software. Although traditional remote access solutions such as ddnleased lines and VPNs can also solve this problem, the cost of ddnleased lines is too high, and because VPN uses distributed deployment, the client needs to be installed and maintained in each management office. Because the management office generally does not have a professional network administrator, all maintenance work is done by the IT department of the headquarters, which will greatly increase the workload of the IT department.
Specifically, property management companies face the following challenges in their practical application:
Branches cannot directly access the applications at the headquarters;
The B/S edition of the application software can only provide some simple functions and cannot meet the requirements of the branch;
When VPN is used for deployment, a large number of clients need to be deployed and maintained, and the O & M costs remain high. Because VPN is still deployed in a distributed manner, the branches must regularly send data back to the headquarters, summarized by the headquarters staff, greatly affecting work efficiency.
Application software cannot be centrally deployed. When distributed deployment is adopted, if the ERP and property management software of the headquarters are applied in the branch office, the clients of the above two systems must be installed in the branch office computer, high requirements on the client.
Respond to challenges
To address these challenges, a truly ideal Remote Access solution should achieve the following benefits:
Branch offices and travel staff can quickly access the Headquarters application system;
You can access Headquarters applications on any network, even through GPRS or CDMA mobile phones.
Data of all application systems is centrally deployed on the Headquarters server for processing, achieving real-time Centralized Management
Allows you to easily and remotely access all application systems of the headquarters on the WEB without installing any clients;
No need to modify any code of the application;
Retain all functions in the C/S architecture;
All of this is achieved at the lowest TCO total cost.
In order to solve this problem of property management customers, China's first remote access platform Suite (CTBS) was launched by communication technology company, the leading manufacturer of remote access in China. It is based on basic property information management, the enterprise resource management, customer management, office automation management and other systems are centrally deployed on a single platform to comprehensively and centrally manage people, finances, and things, thus realizing the digitalization of property enterprise resource management, centralized. This platform uses SBCServer Based Computing technology. All Computing tasks are carried out on servers at the headquarters, and branch staff only need to use the WEB, with the bandwidth of 28.8Kbps, you can access any authorized applications at the Headquarters. Remote users do not need to install the ERP management software client, and do not need to modify any code of the application. Most importantly, communication with CTBS has helped customers solve long-term problems at minimal cost of ownership.
Currently, there are two mainstream remote access solutions in the Chinese market: CITRIX and CTBS. CITRIX solves the troubles caused by the speed and distributed deployment of VPN, but it is expensive and complicated to operate and can only be used after professional training. In addition, CITRIX uses a pure English interface, it is inconvenient for domestic users. In addition to the ideal access speed and simple operation, the communication CTBS is also named as a "Remote Access solution tailored for domestic users ".
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Figure: communication with CTBS typical application structure of the Property Management Industry |
Network Environment
The CTBS platform is installed on a Pentium 4 (2.0 GHz/M memory), and the operating system is a Windows Server Enterprise Server;
One ERP, CRM, OA, and one property management software server;
Several general customized pc terminals without configuration requirements;
Several laptops used for mobile office work;
From dial-up access to leased line and other network environments
CTBS solution value of communication technology
Communication CTBS has launched an integrated remote access solution tailored for domestic property management companies, which can easily help property management companies realize the following values:
Branch Remote Access
After communication with CTBS, the ERP, CRM, OA, property management software and other application systems deployed at the company's headquarters are no longer limited to applications at the company's headquarters, branches, and staff on business trips, no matter where they are, how they access the Internet, and how the client is configured, they can easily access the Headquarters application. There is no boundaries between communication.
Fast Access
The communication CTBS suite is used for remote access. Only the mouse and keyboard and screen update information are transmitted between networks. The bandwidth usage is less than 28.8 K/S and any network connection mode is supported.
Quick deployment
Communication with CTBS eliminates the need for clients to apply software. Client upgrades, patching, and other maintenance tasks are all completed on the CTBS server, greatly reducing the workload of the IT department, the response speed is improved.
High Security
Communication CTBS itself provides encrypted transmission and provides higher-level security protection.
Stable connection
The CTBS connection is very stable. Even if the connection is closed, the information of the disconnection point is set to be retained. After the next connection is successful, the data operation will not be affected.
High reliability
When a large customer involves multiple concurrent user applications, multiple CTBS servers can be used to achieve high performance and high reliability through network load balancing.
Reduce TCO total cost of ownership)
CTBS can effectively manage and support various C/S architecture application systems on the server side, saving IT staff time and energy, and saving on-site support costs. After verification, the system adopting the CTBS solution can save about 50% in two years. This proportion will be higher as the time goes on.
Protect original investment
Through communication with CTBS, enterprises can make full use of existing devices and connection methods to provide high-performance application system access and prolong the life cycle of network and computer hardware.
Centralized system deployment and management
The system administrator can control the process, resources, and status of the entire system at a single point, and deploy and supervise the normal operation of all links through effective control tools.