A few days ago I happen to have a chance to try the legendary "rookie network" of goods from the point, but this feeling is not particularly good.
It's going to start with the location of the receipts I showed after the cat bought things. Because is the national day before that Sunday, the company front desk rests, may not receive the Express mail. But I see a brand new option is "Rookie station collection service", suddenly was lifted curiosity.
According to the instructions, the goods were sent to the point, since the owner will call the buyer, buyers need to be notified within 5 days after the arrival of the goods, otherwise the cargo will be returned. The current use of collection services is free of charge.
Point to open the map, first of all, according to your choice of receiving address to calculate the nearest point, there are grocery stores, barber shops and so on have undertaken the business, and have addresses and telephone records. But on the map there is nothing else to look at, because I do not seem to be particularly out of the vicinity of the company wandering around, so unfamiliar with the terrain. It doesn't matter, since this is the choice I choose.
I also looked at the notes on the point, all the operations are in Taobao (cat) interior completed, and did not jump out of the shopping cart link, and the signing of the collection of goods agreement is also with the rookie network. It all seems to be about Ali. If I find that the product has a problem in its own way, rather than at the express point. I need to find a direct complaint to Amoy. Everything seems to be fine, just one more formality.
This is a city express, so shipping does not take much time. The next morning courier began delivery, in the afternoon I received a call. However, it is not according to the normal situation is from the owner of the call, but the express hit.
Express said he could not find the point in the end where, and he thought this is my own address, do not know this is on behalf of the receiving. After I explained, he went back and found the address was almost the same, but the name of the store changed.
Then I received a second call, or express, he said this point has not been done on behalf of the receiving business. I am surprised because this information has not been updated in time to Taobao's Web page.
The shopkeeper took the phone and explained to me that they hadn't done the collection business for a while, but since we've all found it and we can verify it, she's going to help me get it again.
See the owner of the point of receipt I just know things go through: They register the receipt service is not directly docking Taobao or rookie network, but by Shun Fung a salesman contacted them. And Shun Fung in signing with them, is to say as long as the boss's phone to install an application, and then through it to receive orders. In the sign for the goods to scan the bar code, and network data compared to confirm the correct, Shun Fung will give the collector each single block of money.
However, since her cell phone lost after a change, looking back to find her marketing business that person, will not be contacted, so there is no way to reinstall the program, also can not take orders. In this way, can not be guaranteed by procedural means, there is no way, had to suspend orders. But the suspended information itself has not been registered online.
In the day Cat Service station page, "How to Join" page is hosted by Taobao, also did not appear any other courier company's words. But at least the store's case proved that these shops are not directly under the jurisdiction of Ali, so although the issue of the buyer directly to find Taobao is not bad, but Taobao will be transferred to another one, which lengthened the chain of the rights process.
A few days later, I went to the door of the shop and photographed the stickers that they had pasted "our store on behalf of The Courier":
The original boss also didn't completely say yes, and she contracted is not shun Fung itself, but a name for "receiving treasure" of the start-up company. No wonder she later couldn't find someone to reload the client for herself ... I have a little brain repair a salesman is like selling insurance or advertising leaflets to find the shopkeeper, told her to receive a single money, and then loaded the scene of the walk.
Although the rookie network seems to achieve a very ambitious desire of Ma Yun, but in the minutiae still appeared a variety of problems. After all, in a huge 9.6 million-square-kilometer organism, the problem of capillary, in any case exhaustive calculation of resources and manpower, can not be completely resolved, but only to avoid these problems, such as the provision of more detailed delivery points, speed up the update shop information, increase the control of the owner's resources, reduce outsourcing and so on ... ... In order to further realize the original purpose of network establishment.